TURBOTAX CUSTOMER REVIEWS

TurboTax Premier Reviews

Designed for every level of investor, TurboTax Premier automatically imports investment income from financial institutions and gives you step-by-step guidance online on reporting rental income.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 1 out of 5 by from Failed with Covid-19 filing help, won't use again There were no prompts on Covid monies, makes it unusable for a lay business owner.
Date published: 2021-09-15
Rated 5 out of 5 by from It's definitely an easy process The rep I got to work with was a super nice guy who was extremely personable to the point he is like a friend. I looked forward to the tax guys calls. What does that tell you? Turbo Tax as a whole makes all aspects of this from my side super easy and laid back. Just shoot them your info, answer a few questions, and have safety it is right on the back side.
Date published: 2021-09-15
Rated 3 out of 5 by from Turbotax Business inconsistent with IRS Form Instr Turbotax Business form 1120-S forced me to enter an incorrect "S-Election Effective Date" and "Date Incorporated" because it would not accept any date other than 1/1 for Effective Date and when I overrode it and entered 1/1, it then required me to change the Date Incorporated. This requirement is not consistent with the instructions for the same form. I had a pleasant experience on the phone with a rep regarding the system repeatedly returning to the State Review when I clicked "transmit" -- however her solution for my problem was to tell me that there was a software issue with the state e-filing and everyone was having to file state returns by mail. The actual issue was that I had State forms included in the return that were not supported by Turbotax and subquently those forms needed to be removed and should not have been included in my return in the first place.
Date published: 2021-09-15
Rated 1 out of 5 by from Faulty 1031 forms and basis setup for replacement property stink. Faux errors all over the place, no ability to file when Replacement Property is closed on in ensuing tax year. What a farce!
Date published: 2021-09-15
Rated 5 out of 5 by from Turbo Tax is Awesome I love working in Turbo Tax. I always use this product and look forward to using it again. Thx
Date published: 2021-09-15
Rated 5 out of 5 by from Detail and instructions were efficient All components worked smoothly. One suggested improvement is to incorporate a preview slide showing that the opportunity to enter data for a second or multiple property is coming. The new user does not know whether to combine data on the screens available -- until the first property data is completed. The menu boxes for entering 'other expenses" repeats itself, only leaving room for 2-3 entries on any one screen,. Moving ahead only 2-3 data points at a time is tiresome.
Date published: 2021-09-15
Rated 5 out of 5 by from Tax Help is outstanding I signed up for the tax expert help. I have fairly complex taxes and this was a huge benefit. Whenever I had a question the person was extremely knowledgeable and helpful. I would definitely recommend this add-on for anyone who has difficult taxes or is new at doing their own taxes through turbo tax.
Date published: 2021-09-15
Rated 3 out of 5 by from Turbo Anxiety Issue /issues with entering key after having used it earlier in the Spring for filing for an extension. Couldn't get it to allow me to purchase the $60.00 Audit defense so after a significant number of attempts I gave up.
Date published: 2021-09-15
Rated 5 out of 5 by from Easy with a bit of outside help I didn't have to many problems. Like the explanations since I am not an accountant and had to cut back for the first time as a small business owner on costs to stay open. Thanks for being available.
Date published: 2021-09-15
Rated 5 out of 5 by from Turbo business owner program rocks! first time user....have my own professional business and I am impressed with the ease!
Date published: 2021-09-15
All TurboTax® Offerings Reviews - Page 12
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from Failed with Covid-19 filing help, won't use again There were no prompts on Covid monies, makes it unusable for a lay business owner.
Date published: 2021-09-15
Rated 5 out of 5 by from It's definitely an easy process The rep I got to work with was a super nice guy who was extremely personable to the point he is like a friend. I looked forward to the tax guys calls. What does that tell you? Turbo Tax as a whole makes all aspects of this from my side super easy and laid back. Just shoot them your info, answer a few questions, and have safety it is right on the back side.
Date published: 2021-09-15
Rated 3 out of 5 by from Turbotax Business inconsistent with IRS Form Instr Turbotax Business form 1120-S forced me to enter an incorrect "S-Election Effective Date" and "Date Incorporated" because it would not accept any date other than 1/1 for Effective Date and when I overrode it and entered 1/1, it then required me to change the Date Incorporated. This requirement is not consistent with the instructions for the same form. I had a pleasant experience on the phone with a rep regarding the system repeatedly returning to the State Review when I clicked "transmit" -- however her solution for my problem was to tell me that there was a software issue with the state e-filing and everyone was having to file state returns by mail. The actual issue was that I had State forms included in the return that were not supported by Turbotax and subquently those forms needed to be removed and should not have been included in my return in the first place.
Date published: 2021-09-15
Rated 1 out of 5 by from Faulty 1031 forms and basis setup for replacement property stink. Faux errors all over the place, no ability to file when Replacement Property is closed on in ensuing tax year. What a farce!
Date published: 2021-09-15
Rated 5 out of 5 by from Turbo Tax is Awesome I love working in Turbo Tax. I always use this product and look forward to using it again. Thx
Date published: 2021-09-15
Rated 5 out of 5 by from Detail and instructions were efficient All components worked smoothly. One suggested improvement is to incorporate a preview slide showing that the opportunity to enter data for a second or multiple property is coming. The new user does not know whether to combine data on the screens available -- until the first property data is completed. The menu boxes for entering 'other expenses" repeats itself, only leaving room for 2-3 entries on any one screen,. Moving ahead only 2-3 data points at a time is tiresome.
Date published: 2021-09-15
Rated 5 out of 5 by from Tax Help is outstanding I signed up for the tax expert help. I have fairly complex taxes and this was a huge benefit. Whenever I had a question the person was extremely knowledgeable and helpful. I would definitely recommend this add-on for anyone who has difficult taxes or is new at doing their own taxes through turbo tax.
Date published: 2021-09-15
Rated 3 out of 5 by from Turbo Anxiety Issue /issues with entering key after having used it earlier in the Spring for filing for an extension. Couldn't get it to allow me to purchase the $60.00 Audit defense so after a significant number of attempts I gave up.
Date published: 2021-09-15
Rated 5 out of 5 by from Easy with a bit of outside help I didn't have to many problems. Like the explanations since I am not an accountant and had to cut back for the first time as a small business owner on costs to stay open. Thanks for being available.
Date published: 2021-09-15
Rated 5 out of 5 by from Turbo business owner program rocks! first time user....have my own professional business and I am impressed with the ease!
Date published: 2021-09-15
All TurboTax® Offerings Reviews - Page 12