TURBOTAX CUSTOMER REVIEWS

TurboTax Premier Reviews

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TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from TUEBO TAX IS GREAT IT WAS EASY. I'M A REGISTERED NURSE AND WORK ONE JOB IN CALIFORNIA ONLY
Date published: 2023-09-07
Rated 5 out of 5 by from USER FRIENDLY Very easy to move through and made for a fast return
Date published: 2023-09-07
Rated 1 out of 5 by from LAST YEAR I WILL EVER USE TURBO TAX When I first started using Turbo Tax, it was the greatest thing ever. But each year, I've had a little less confidence, less info was provided, the whole thing just left me feeling so uncomfortable. I felt stuck and continued, but plan to file appeals with the state and federal govt. I felt there wasnt places to put my State Deductions and try as I might, I was unable to find and double check it. I'm feeling cheated and appalled that so many disclosures were provided AFTER i paid, and then al kinds of merry little, sorry, no refund popped up so i continued to file my taxes. But what a scam. And i used to be a huge supporter but i have zero confidence in the correct nature of my taxed this year and feel scammed by Tax. Really a poor experience. Lol, not feeling like a long time customer at all, more like someone who just got fleeced and all my info is going to be stolen and sold. Would it have been that hard to continue in the same supportive way Turbo Tax used to be? Just a really creepy experience. No customer service to assist. Feeling used.
Date published: 2023-09-07
Rated 5 out of 5 by from Turbo tax is awesome My experience with the people is great and next year I will use turno tax
Date published: 2023-09-06
Rated 5 out of 5 by from Good and convenient TurboTax is a game-changer for tax season. Its user-friendly interface guides you through the process smoothly, eliminating the need for complex calculations. It ensures accuracy by checking for errors and staying up-to-date with tax laws. With excellent customer support and different pricing plans, I got the free plan for the military so it's even better. TurboTax also prioritizes data security and handles both federal and state tax filings, making it a stress-free and reliable choice for tax preparation. It's a 5-star solution for anyone looking to simplify their tax filing experience.
Date published: 2023-09-06
Rated 5 out of 5 by from Janet went above and beyond Janet was fantastic - when reviewing my prior year taxes, she found a misclassification that will save me nearly $7,000 in taxes. She is phenomenal!
Date published: 2023-09-06
Rated 1 out of 5 by from Requires too much work Absolutely not simple and easy. You have to pay so much money for support
Date published: 2023-09-06
Rated 5 out of 5 by from great software, easy to use I have been using TT since 2010. Its easy, they make all the updates to account for the the most recent changes, helps is avail and its kind of self explanatory. Why pay someone to use it for you.
Date published: 2023-09-06
Rated 3 out of 5 by from Where did that come from?? Wondering why I was to be charged $44 to get my refund. I opted out because there was no previous alert as to what was up!
Date published: 2023-09-06
Rated 5 out of 5 by from Best experience for Tax season yet Every person I worked with was super helpful and friendly.
Date published: 2023-09-06
All TurboTax® Offerings Reviews - Page 110
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TUEBO TAX IS GREAT IT WAS EASY. I'M A REGISTERED NURSE AND WORK ONE JOB IN CALIFORNIA ONLY
Date published: 2023-09-07
Rated 5 out of 5 by from USER FRIENDLY Very easy to move through and made for a fast return
Date published: 2023-09-07
Rated 1 out of 5 by from LAST YEAR I WILL EVER USE TURBO TAX When I first started using Turbo Tax, it was the greatest thing ever. But each year, I've had a little less confidence, less info was provided, the whole thing just left me feeling so uncomfortable. I felt stuck and continued, but plan to file appeals with the state and federal govt. I felt there wasnt places to put my State Deductions and try as I might, I was unable to find and double check it. I'm feeling cheated and appalled that so many disclosures were provided AFTER i paid, and then al kinds of merry little, sorry, no refund popped up so i continued to file my taxes. But what a scam. And i used to be a huge supporter but i have zero confidence in the correct nature of my taxed this year and feel scammed by Tax. Really a poor experience. Lol, not feeling like a long time customer at all, more like someone who just got fleeced and all my info is going to be stolen and sold. Would it have been that hard to continue in the same supportive way Turbo Tax used to be? Just a really creepy experience. No customer service to assist. Feeling used.
Date published: 2023-09-07
Rated 5 out of 5 by from Turbo tax is awesome My experience with the people is great and next year I will use turno tax
Date published: 2023-09-06
Rated 5 out of 5 by from Good and convenient TurboTax is a game-changer for tax season. Its user-friendly interface guides you through the process smoothly, eliminating the need for complex calculations. It ensures accuracy by checking for errors and staying up-to-date with tax laws. With excellent customer support and different pricing plans, I got the free plan for the military so it's even better. TurboTax also prioritizes data security and handles both federal and state tax filings, making it a stress-free and reliable choice for tax preparation. It's a 5-star solution for anyone looking to simplify their tax filing experience.
Date published: 2023-09-06
Rated 5 out of 5 by from Janet went above and beyond Janet was fantastic - when reviewing my prior year taxes, she found a misclassification that will save me nearly $7,000 in taxes. She is phenomenal!
Date published: 2023-09-06
Rated 1 out of 5 by from Requires too much work Absolutely not simple and easy. You have to pay so much money for support
Date published: 2023-09-06
Rated 5 out of 5 by from great software, easy to use I have been using TT since 2010. Its easy, they make all the updates to account for the the most recent changes, helps is avail and its kind of self explanatory. Why pay someone to use it for you.
Date published: 2023-09-06
Rated 3 out of 5 by from Where did that come from?? Wondering why I was to be charged $44 to get my refund. I opted out because there was no previous alert as to what was up!
Date published: 2023-09-06
Rated 5 out of 5 by from Best experience for Tax season yet Every person I worked with was super helpful and friendly.
Date published: 2023-09-06
All TurboTax® Offerings Reviews - Page 110