TURBOTAX CUSTOMER REVIEWS

TurboTax Premier Reviews

Designed for every level of investor, TurboTax Premier automatically imports investment income from financial institutions and gives you step-by-step guidance online on reporting rental income.

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Own a business
Student
Rated 4 out of 5 by from would like TURBOTAX to be flexible on options Changes in life style should be changed in Turbo Tax as the same programs are not needed. For example Premier isn't needed if I sold a home. How do I get a $50 dollar rebate from USAA?
Date published: 2021-05-16
Rated 5 out of 5 by from Inexpensive, User friendly tax filing Turbotax has always been very user friendly. It walks you through the process step-by-step and explains the tax system well.
Date published: 2021-05-16
Rated 5 out of 5 by from great easy to use has helpful info on looking up info and info locating
Date published: 2021-05-16
Rated 4 out of 5 by from Turbo Tax good except for page to pay for state I find Turbo Tax easy to use except when I get to the page to pay for filing state return electronically the page to 'continue as guest' does not fit on my screen and it's very difficult to get to the continue button. It's like this every year! Please fix this - it's very frustrating after spending hours to complete my return!
Date published: 2021-05-16
Rated 5 out of 5 by from EASY AND SMART WAY TO FILE TAXES So long as you gather all the necessary documentation and even if you're missing one, Turbotax will guide you every step from start to finish. The tools and procedures it provided are straightforward, it's like talking to a tax consultant. It knows everything. Here's the best part, doing it myself using this software saves a lot of money! Done at the comfort of my house and at my convenient time, no need to schedule an appointment. I saved my work and came back, reviewed it a number of times before sending them online.
Date published: 2021-05-16
Rated 5 out of 5 by from I love turbo tax For many years I paid to have someone else do my taxes and I felt I was getting ripped off. No one ever took the time to explain what I should be keeping track of and or why. I felt intimidated and frustrated. A few years ago I decided to try turbo tax. When I first tried it, I clicked on every tab and it took me a week to complete. If I had a question that the program couldn't answer I would call my oldest son who is an accountant and he would help (he also uses turbo tax). Now I know what to track throughout the year and I can complete my taxes in a couple of hours. Thank you Turbo Tax!!!!
Date published: 2021-05-16
Rated 4 out of 5 by from not easy to search stock trading To get correct stock trading gain/loss information when dealing with schedule K1, it's better to be able to search each stock trading, now I have to look for the specific stock trading manually scrolling through all the trades to find one. If it can provide a search function to quick locate it, it will be much better
Date published: 2021-05-16
Rated 5 out of 5 by from Simple & easy Simple & easy to file returns. I would use it again.
Date published: 2021-05-16
Rated 5 out of 5 by from Awesome as usual!!! We've been using Turbo Tax for quite a few years, now and I will still keep using your product. Accuracy check and calculations as I progress through my return are great tools to help keep track of my data. By using the step by step and walk me through features. I have been able to find deductions that I would have otherwise missed.
Date published: 2021-05-16
Rated 1 out of 5 by from Too many glitches took HOURS to fix It shouldn't take 6+ hours for a system you plug basic info into to function smoothly. The import info for Robinhook wasn't accurately transmitted. We spent hours trying to figure out the issues and called Turbotax who told us to manually type in the info....this wasn't the issue though and thank god we didn't do that.... I guess it had uploaded unnecessary info and so it got confused and kept telling us to review and input info which wasn't even included on our original document. Then we spent another few hours trying to upload the 1099 Nec even though we filled out every detail on the document Turbotax was just not accepting it so after hours of deleting it and trying to re renter we finally realized that we needed to just input the income in a different area. Such simple things but we had to spend hours troubleshooting to figure it out with no thanks to the auto chat section or the call service. I am glad it was free this year cuz if I had to pay for this service I would definitely not use Turbotax. I wish you could make this so much easier with all the $$$ Turbotax gets ya'll can afford to hire some legit tech people so that uploading basic documents doesn't cause errors. Last year we had a similar issue when uploading our Uber income...even though we linked it through Turbotax it wasn't even reported and Turbotax didn't alert us of this, I only realized it when looked at the completed PDF of the return. Thankfully I was able to amend the return but tbh I don't trust Turbotax I feel like it could be leaving out info or incorrectly reporting. Seriously get it together.
Date published: 2021-05-16
All TurboTax® Offerings Reviews - Page 1085
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from would like TURBOTAX to be flexible on options Changes in life style should be changed in Turbo Tax as the same programs are not needed. For example Premier isn't needed if I sold a home. How do I get a $50 dollar rebate from USAA?
Date published: 2021-05-16
Rated 5 out of 5 by from Inexpensive, User friendly tax filing Turbotax has always been very user friendly. It walks you through the process step-by-step and explains the tax system well.
Date published: 2021-05-16
Rated 5 out of 5 by from great easy to use has helpful info on looking up info and info locating
Date published: 2021-05-16
Rated 4 out of 5 by from Turbo Tax good except for page to pay for state I find Turbo Tax easy to use except when I get to the page to pay for filing state return electronically the page to 'continue as guest' does not fit on my screen and it's very difficult to get to the continue button. It's like this every year! Please fix this - it's very frustrating after spending hours to complete my return!
Date published: 2021-05-16
Rated 5 out of 5 by from EASY AND SMART WAY TO FILE TAXES So long as you gather all the necessary documentation and even if you're missing one, Turbotax will guide you every step from start to finish. The tools and procedures it provided are straightforward, it's like talking to a tax consultant. It knows everything. Here's the best part, doing it myself using this software saves a lot of money! Done at the comfort of my house and at my convenient time, no need to schedule an appointment. I saved my work and came back, reviewed it a number of times before sending them online.
Date published: 2021-05-16
Rated 5 out of 5 by from I love turbo tax For many years I paid to have someone else do my taxes and I felt I was getting ripped off. No one ever took the time to explain what I should be keeping track of and or why. I felt intimidated and frustrated. A few years ago I decided to try turbo tax. When I first tried it, I clicked on every tab and it took me a week to complete. If I had a question that the program couldn't answer I would call my oldest son who is an accountant and he would help (he also uses turbo tax). Now I know what to track throughout the year and I can complete my taxes in a couple of hours. Thank you Turbo Tax!!!!
Date published: 2021-05-16
Rated 4 out of 5 by from not easy to search stock trading To get correct stock trading gain/loss information when dealing with schedule K1, it's better to be able to search each stock trading, now I have to look for the specific stock trading manually scrolling through all the trades to find one. If it can provide a search function to quick locate it, it will be much better
Date published: 2021-05-16
Rated 5 out of 5 by from Simple & easy Simple & easy to file returns. I would use it again.
Date published: 2021-05-16
Rated 5 out of 5 by from Awesome as usual!!! We've been using Turbo Tax for quite a few years, now and I will still keep using your product. Accuracy check and calculations as I progress through my return are great tools to help keep track of my data. By using the step by step and walk me through features. I have been able to find deductions that I would have otherwise missed.
Date published: 2021-05-16
Rated 1 out of 5 by from Too many glitches took HOURS to fix It shouldn't take 6+ hours for a system you plug basic info into to function smoothly. The import info for Robinhook wasn't accurately transmitted. We spent hours trying to figure out the issues and called Turbotax who told us to manually type in the info....this wasn't the issue though and thank god we didn't do that.... I guess it had uploaded unnecessary info and so it got confused and kept telling us to review and input info which wasn't even included on our original document. Then we spent another few hours trying to upload the 1099 Nec even though we filled out every detail on the document Turbotax was just not accepting it so after hours of deleting it and trying to re renter we finally realized that we needed to just input the income in a different area. Such simple things but we had to spend hours troubleshooting to figure it out with no thanks to the auto chat section or the call service. I am glad it was free this year cuz if I had to pay for this service I would definitely not use Turbotax. I wish you could make this so much easier with all the $$$ Turbotax gets ya'll can afford to hire some legit tech people so that uploading basic documents doesn't cause errors. Last year we had a similar issue when uploading our Uber income...even though we linked it through Turbotax it wasn't even reported and Turbotax didn't alert us of this, I only realized it when looked at the completed PDF of the return. Thankfully I was able to amend the return but tbh I don't trust Turbotax I feel like it could be leaving out info or incorrectly reporting. Seriously get it together.
Date published: 2021-05-16
All TurboTax® Offerings Reviews - Page 1085