TURBOTAX CUSTOMER REVIEWS

TurboTax Premier Reviews

Designed for every level of investor, TurboTax Premier automatically imports investment income from financial institutions and gives you step-by-step guidance online on reporting rental income.

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Rated 5 out of 5 by from love turbo tax have used it for years I love using turbo tax it is easy and convenient I don't have to load all document up and make an appointment with some one and leave them for someone to copy and loose or steel my info. this is why i have used them for 20 plus years except for last year when I had to prove to my wife that we would come up with the same out come as a CPA he did them and I did them on Turbo tax and had the same numbers I let him file them because I had to pay him anyway
Date published: 2022-04-16
Rated 3 out of 5 by from Doesn't make tax filing as easy as it could be You need to make it possible for any items to be completed that may need to be entered multiple times to be pre-completed with as much information as possible. We filed 18 W2-G forms and had to enter the casino name, address, phone, tax ID, and state over and over again, 18 times. It took 3 hours for your slow processing to enter that information.
Date published: 2022-04-16
Rated 1 out of 5 by from Turbo Tax SQUEEZES US FOR EVERY LAST DOLLAR Turbo Tax used to allow you to e-file your state return free. Now it charges $20 or $25 plus tax to e-file the state (depending on filing before or after March 1st).
Date published: 2022-04-16
Rated 5 out of 5 by from 2021 Turbo Tax worked great ! The 2021 version of Turbo Tax worked great and the download version seemed much easier than the previous disks I used. Thanks for a great product !
Date published: 2022-04-16
Rated 5 out of 5 by from Turbo Tax is Fantastic and Easy to Use I have used Turbo Tax for a number of years and have never been disappointed. The software is intuitive and easy to use. I called for for help with my 2021 return and received expert advice and clear guidance on how to resolve my issue.
Date published: 2022-04-16
Rated 4 out of 5 by from Very Good Tax Software ! I have used TurboTax in excess of 15 years and it is very reliable. I like that it will walk you through every step and revert to insure that you are entering the correct information.
Date published: 2022-04-16
Rated 3 out of 5 by from Foreign tax credit form missing There is no form for claiming the foreign tax credit on the turbotax business software and thus i was unable to claim the foreign tax credit. You should make irs form 1118 available on the turbotax business software
Date published: 2022-04-16
Rated 3 out of 5 by from Turbo tax is good, but needs refinement I have been using TurboTax for that last 20 years. You mostly get things right, but you still confuse and aggravate things. I always answer to walk me through everything. Yet every year I am not asked about the alimony I paid. I have to go back and find that section every time. Your okay or next button jumps around the screen. It's a big pain in the butt when I have to go back to a section and make a change near the beginning. Then I need to navigate through the section but I can't click "next" a bunch of times to get through the section to be able to move forward to where I was. No I have to keep moving the mouse a half an inch this way or that to click on the button. When I get through the deductions it tells me the standard deduction is better. Great, that's awesome but what does that mean? Why is it better? Oh after reading the little help; snippets which don't really tell me why I click the next button and then click it again...and then finally I get the window with two bullet points of what the standard deduction would be and what I was claiming when itemizing. Those two bullet points would have been much better if they were two screens earlier. Then we get to the e-file section. 'm presented with a bullet list of how I want to e-file. I click on "the same account as last year" I even expand the full account number to be sure. I click next....and you ask me for the routing number and account number again, right after I clicked on the "use the same account as last year" Okay I think that's okay they need to be sure I'm not a fool and forgot that my accounts have changed. So I dig the info out of my file cabinet and type it in again. Thinking I'm done I put the files away. I get to the how do you want your state refund. I click the bullet to go to the same account as my federal refund. And again the window pops up asking for the routing number and account number,,,,which I just typed in to verify one minute ago. Like I said the program is good, but there are a few refinements that would make it easier. Oops one more. When I'm trying to import my financials I am unable to use the password from my password safe to login. This is the password that is already in my clipboard. Now I have to open the safe program up and manually type in the convoluted password.
Date published: 2022-04-16
Rated 5 out of 5 by from Turbo Tax Quick and Easy! I used to Deluxe product to quickly and easily complete my 2021 State and Federal taxes. The review notes and suggestions were very helpful.
Date published: 2022-04-16
Rated 2 out of 5 by from Worst version ever! The program quality has drastically deteriorated. Fundamental bugs, e.g. forced critical upgrade resulted in inability to re-enter the program, with no productive solutions to be found on the web, particularly from Turbotax. Had to hack the product to complete the return.
Date published: 2022-04-16
All TurboTax® Offerings Reviews - Page 1077
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from love turbo tax have used it for years I love using turbo tax it is easy and convenient I don't have to load all document up and make an appointment with some one and leave them for someone to copy and loose or steel my info. this is why i have used them for 20 plus years except for last year when I had to prove to my wife that we would come up with the same out come as a CPA he did them and I did them on Turbo tax and had the same numbers I let him file them because I had to pay him anyway
Date published: 2022-04-16
Rated 3 out of 5 by from Doesn't make tax filing as easy as it could be You need to make it possible for any items to be completed that may need to be entered multiple times to be pre-completed with as much information as possible. We filed 18 W2-G forms and had to enter the casino name, address, phone, tax ID, and state over and over again, 18 times. It took 3 hours for your slow processing to enter that information.
Date published: 2022-04-16
Rated 1 out of 5 by from Turbo Tax SQUEEZES US FOR EVERY LAST DOLLAR Turbo Tax used to allow you to e-file your state return free. Now it charges $20 or $25 plus tax to e-file the state (depending on filing before or after March 1st).
Date published: 2022-04-16
Rated 5 out of 5 by from 2021 Turbo Tax worked great ! The 2021 version of Turbo Tax worked great and the download version seemed much easier than the previous disks I used. Thanks for a great product !
Date published: 2022-04-16
Rated 5 out of 5 by from Turbo Tax is Fantastic and Easy to Use I have used Turbo Tax for a number of years and have never been disappointed. The software is intuitive and easy to use. I called for for help with my 2021 return and received expert advice and clear guidance on how to resolve my issue.
Date published: 2022-04-16
Rated 4 out of 5 by from Very Good Tax Software ! I have used TurboTax in excess of 15 years and it is very reliable. I like that it will walk you through every step and revert to insure that you are entering the correct information.
Date published: 2022-04-16
Rated 3 out of 5 by from Foreign tax credit form missing There is no form for claiming the foreign tax credit on the turbotax business software and thus i was unable to claim the foreign tax credit. You should make irs form 1118 available on the turbotax business software
Date published: 2022-04-16
Rated 3 out of 5 by from Turbo tax is good, but needs refinement I have been using TurboTax for that last 20 years. You mostly get things right, but you still confuse and aggravate things. I always answer to walk me through everything. Yet every year I am not asked about the alimony I paid. I have to go back and find that section every time. Your okay or next button jumps around the screen. It's a big pain in the butt when I have to go back to a section and make a change near the beginning. Then I need to navigate through the section but I can't click "next" a bunch of times to get through the section to be able to move forward to where I was. No I have to keep moving the mouse a half an inch this way or that to click on the button. When I get through the deductions it tells me the standard deduction is better. Great, that's awesome but what does that mean? Why is it better? Oh after reading the little help; snippets which don't really tell me why I click the next button and then click it again...and then finally I get the window with two bullet points of what the standard deduction would be and what I was claiming when itemizing. Those two bullet points would have been much better if they were two screens earlier. Then we get to the e-file section. 'm presented with a bullet list of how I want to e-file. I click on "the same account as last year" I even expand the full account number to be sure. I click next....and you ask me for the routing number and account number again, right after I clicked on the "use the same account as last year" Okay I think that's okay they need to be sure I'm not a fool and forgot that my accounts have changed. So I dig the info out of my file cabinet and type it in again. Thinking I'm done I put the files away. I get to the how do you want your state refund. I click the bullet to go to the same account as my federal refund. And again the window pops up asking for the routing number and account number,,,,which I just typed in to verify one minute ago. Like I said the program is good, but there are a few refinements that would make it easier. Oops one more. When I'm trying to import my financials I am unable to use the password from my password safe to login. This is the password that is already in my clipboard. Now I have to open the safe program up and manually type in the convoluted password.
Date published: 2022-04-16
Rated 5 out of 5 by from Turbo Tax Quick and Easy! I used to Deluxe product to quickly and easily complete my 2021 State and Federal taxes. The review notes and suggestions were very helpful.
Date published: 2022-04-16
Rated 2 out of 5 by from Worst version ever! The program quality has drastically deteriorated. Fundamental bugs, e.g. forced critical upgrade resulted in inability to re-enter the program, with no productive solutions to be found on the web, particularly from Turbotax. Had to hack the product to complete the return.
Date published: 2022-04-16
All TurboTax® Offerings Reviews - Page 1077