TURBOTAX CUSTOMER REVIEWS

TurboTax Premier Reviews

Designed for every level of investor, TurboTax Premier automatically imports investment income from financial institutions and gives you step-by-step guidance online on reporting rental income.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 5 out of 5 by from Turbo Tax Worked Well. Turbo Tax: The sequence of information requests and questions asked were good. Thought the e-file option was great and quick. Have used Turbo Tax for over a decade, will use it again next year.
Date published: 2021-05-16
Rated 4 out of 5 by from ok They were for the most part helpful, it took awhile to get this completed but some of the ones were knowlegable
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo Tax online is great great format and great job putty together for online
Date published: 2021-05-16
Rated 4 out of 5 by from Quick and Easy The website is streamline and even though it has options to go more in depth you don't have to. Fairly easy to use and quick.
Date published: 2021-05-16
Rated 4 out of 5 by from Get's the job done. Good product, user friendly. Will use Turbo Tax in the future.
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo Tax - 7 years now Turbo tax saves me so much time and money. I have used it the past 7 years. This year with the pandemic, I got messed up on when the return was due. Started it on Sunday morning, May 16. I was finished before lunch since I keep all my income tax paperwork in one place throughout the year. Very happy and confident that my returns are in order
Date published: 2021-05-16
Rated 4 out of 5 by from TurboTax recommendation Getting easier to use year by year (and I've used this for many years). My only complaint is the repeated effort to sell upgrades throughout the process. Of course the filled color button is the one for upgrade. Not a big deal, but feels a bit deceptive.
Date published: 2021-05-16
Rated 5 out of 5 by from Awesome Never been more happy with any customer service until now I love you guys
Date published: 2021-05-16
Rated 4 out of 5 by from Still the best, but more trouble than usual I have used Turbo Tax for years and haven't found anything that comes close. I'll use it again next year. I wasn't warned that if I didn't e-file my Arkansas return when I filed the Federal, I wouldn't be able to e-file it later. I thought since I was finished with Federal, I would e-file that while I pushed my way through the states. Bummer. I had to print and then attach the W-2s, 1099s, etc. Wish I had known. I also had trouble printing, but I think that was an issue with my LAN. One suggestion I would make: Please move the Next, Continue, Done, etc prompts to the bottom of the task or message. My laptop screen required scrolling each page and I couldn't get tab or end to work, either.
Date published: 2021-05-16
Rated 3 out of 5 by from 2020 software not as good as in past years I found I have many more errors in the home and business software for 2020 than in previous years- amounts were not correctly pulled from federal to state and several errors where I hate to reload the software to fix the errors
Date published: 2021-05-16
All TurboTax® Offerings Reviews - Page 1076
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo Tax Worked Well. Turbo Tax: The sequence of information requests and questions asked were good. Thought the e-file option was great and quick. Have used Turbo Tax for over a decade, will use it again next year.
Date published: 2021-05-16
Rated 4 out of 5 by from ok They were for the most part helpful, it took awhile to get this completed but some of the ones were knowlegable
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo Tax online is great great format and great job putty together for online
Date published: 2021-05-16
Rated 4 out of 5 by from Quick and Easy The website is streamline and even though it has options to go more in depth you don't have to. Fairly easy to use and quick.
Date published: 2021-05-16
Rated 4 out of 5 by from Get's the job done. Good product, user friendly. Will use Turbo Tax in the future.
Date published: 2021-05-16
Rated 5 out of 5 by from Turbo Tax - 7 years now Turbo tax saves me so much time and money. I have used it the past 7 years. This year with the pandemic, I got messed up on when the return was due. Started it on Sunday morning, May 16. I was finished before lunch since I keep all my income tax paperwork in one place throughout the year. Very happy and confident that my returns are in order
Date published: 2021-05-16
Rated 4 out of 5 by from TurboTax recommendation Getting easier to use year by year (and I've used this for many years). My only complaint is the repeated effort to sell upgrades throughout the process. Of course the filled color button is the one for upgrade. Not a big deal, but feels a bit deceptive.
Date published: 2021-05-16
Rated 5 out of 5 by from Awesome Never been more happy with any customer service until now I love you guys
Date published: 2021-05-16
Rated 4 out of 5 by from Still the best, but more trouble than usual I have used Turbo Tax for years and haven't found anything that comes close. I'll use it again next year. I wasn't warned that if I didn't e-file my Arkansas return when I filed the Federal, I wouldn't be able to e-file it later. I thought since I was finished with Federal, I would e-file that while I pushed my way through the states. Bummer. I had to print and then attach the W-2s, 1099s, etc. Wish I had known. I also had trouble printing, but I think that was an issue with my LAN. One suggestion I would make: Please move the Next, Continue, Done, etc prompts to the bottom of the task or message. My laptop screen required scrolling each page and I couldn't get tab or end to work, either.
Date published: 2021-05-16
Rated 3 out of 5 by from 2020 software not as good as in past years I found I have many more errors in the home and business software for 2020 than in previous years- amounts were not correctly pulled from federal to state and several errors where I hate to reload the software to fix the errors
Date published: 2021-05-16
All TurboTax® Offerings Reviews - Page 1076