TURBOTAX CUSTOMER REVIEWS

TurboTax Premier Reviews

Designed for every level of investor, TurboTax Premier automatically imports investment income from financial institutions and gives you step-by-step guidance online on reporting rental income.

(4.3/5 | 16545 reviews)
Star ratings are from 2022
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Rated 1 out of 5 by from Not a great experience until my 10th call Was not succesfull in resolving my account until I reached my 10th reprentative who knew exactlyhow to reslove my issue. After eight diconnects by TURBO Tax when trying to tranfer to a supervisor or resolution team member, I was very frustrtaed. Suggest TURBO Tax resolve the issue with tranfer to a supervior or reslolution specalist. I spent over 15 hours on the phone between holds and call backs trying to reslove a simple account issue. TRUBO Tax did comp my return fees which greatly appreciate.
Date published: 2022-04-18
Rated 5 out of 5 by from Love Turbo Tax Great experience, easy to work even on my cellphone.
Date published: 2022-04-18
Rated 5 out of 5 by from Taxes done on time Ive had problems with CPAs not completing my returns by April 15th.... Turbo tax allows me to take control and get my taxes in on tie
Date published: 2022-04-18
Rated 4 out of 5 by from Best Tax Tool! Like most people, I hate doing taxes, and Turbo Tax makes it easy for me to do so.
Date published: 2022-04-18
Rated 5 out of 5 by from Awesome!! Easy to use and understand with the confidence of their support.
Date published: 2022-04-18
Rated 5 out of 5 by from Great! Efficiency and kind. It is a quality tax platform and easy to use
Date published: 2022-04-18
Rated 5 out of 5 by from TurboTax is Awesome Super Easy to use. Any questions the live chat is very helpful.
Date published: 2022-04-18
Rated 1 out of 5 by from TurboTax is not awesome! They use marketing to trick people into paying for services that would usually be free. This year I was charged for being self-employed and for filing my state taxes, which in the past I never had to pay for. It would have cost less to have a CPA do it for me. This is the last year I file with turbo tax.
Date published: 2022-04-18
Rated 4 out of 5 by from Awesome job Turbo Tax! Making correction for me is what I love about Turbo Tax
Date published: 2022-04-18
Rated 5 out of 5 by from amazing very helpful very fast friendly always ready to help
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 1058
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Not a great experience until my 10th call Was not succesfull in resolving my account until I reached my 10th reprentative who knew exactlyhow to reslove my issue. After eight diconnects by TURBO Tax when trying to tranfer to a supervisor or resolution team member, I was very frustrtaed. Suggest TURBO Tax resolve the issue with tranfer to a supervior or reslolution specalist. I spent over 15 hours on the phone between holds and call backs trying to reslove a simple account issue. TRUBO Tax did comp my return fees which greatly appreciate.
Date published: 2022-04-18
Rated 5 out of 5 by from Love Turbo Tax Great experience, easy to work even on my cellphone.
Date published: 2022-04-18
Rated 5 out of 5 by from Taxes done on time Ive had problems with CPAs not completing my returns by April 15th.... Turbo tax allows me to take control and get my taxes in on tie
Date published: 2022-04-18
Rated 4 out of 5 by from Best Tax Tool! Like most people, I hate doing taxes, and Turbo Tax makes it easy for me to do so.
Date published: 2022-04-18
Rated 5 out of 5 by from Awesome!! Easy to use and understand with the confidence of their support.
Date published: 2022-04-18
Rated 5 out of 5 by from Great! Efficiency and kind. It is a quality tax platform and easy to use
Date published: 2022-04-18
Rated 5 out of 5 by from TurboTax is Awesome Super Easy to use. Any questions the live chat is very helpful.
Date published: 2022-04-18
Rated 1 out of 5 by from TurboTax is not awesome! They use marketing to trick people into paying for services that would usually be free. This year I was charged for being self-employed and for filing my state taxes, which in the past I never had to pay for. It would have cost less to have a CPA do it for me. This is the last year I file with turbo tax.
Date published: 2022-04-18
Rated 4 out of 5 by from Awesome job Turbo Tax! Making correction for me is what I love about Turbo Tax
Date published: 2022-04-18
Rated 5 out of 5 by from amazing very helpful very fast friendly always ready to help
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 1058