TURBOTAX CUSTOMER REVIEWS

TurboTax Premier Reviews

Designed for every level of investor, TurboTax Premier automatically imports investment income from financial institutions and gives you step-by-step guidance online on reporting rental income.

(4.3/5 | 16545 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from AWESOME EASY TO USE VERY USER FRIENDLY. GREAT TO USE, BEING A COLLEGE STUDENT.
Date published: 2022-04-18
Rated 2 out of 5 by from Turbo Tax and 1095-A defaults to yes -- this is the second rejection of tax form because Turbo Tax assumed 1095-A was received. Should not have verified that the return was accurate.
Date published: 2022-04-18
Rated 5 out of 5 by from So EASY This was soooo easy. Best tax software ever! Got is done in no time at all. Pretty painless!
Date published: 2022-04-18
Rated 4 out of 5 by from TT Live assistant wasn't great. The program is simple and straight forward to use. I had a small problem that required live assistance. I didn't receive a very confident answer to my questions that led me to figure it out on my own. I have used TT for years and plan to continue using it.
Date published: 2022-04-18
Rated 3 out of 5 by from Good but Expensive for a Fairly Simple Return One page would have the information, on the next page it wasn't and I had to choose from a drop down box...my selection wasn't there; had to reenter it?? Didn't find a spot to enter the TurboTax fees I paid to file last year as a deduction.
Date published: 2022-04-18
Rated 5 out of 5 by from Easy to use This product was very easy to use. I loved the fact that I can scan and upload my W2s and forms and the system then accurately extract all the information automatically without having to type. Plus, it gives you recommendations of deductions you may have missed. Extremely love it. A happy customer.
Date published: 2022-04-18
Rated 4 out of 5 by from turbo tax customer friendly software easy to use and fast understandable easy access
Date published: 2022-04-18
Rated 1 out of 5 by from Inability to update and file electronically? The software oddly classifies 1099-NEC income from election work as Sch. C income. The software was unable to connect to the Intuit Update Server, despite repeated tries over several days. The problem was not my internet connection (which worked fine) or the protection software (which I disabled).
Date published: 2022-04-18
Rated 4 out of 5 by from TurboTax was painful this year. Not sure if it was this year but there were so many weird questions. I'd often have to do websearches to understand what was being asked of me.
Date published: 2022-04-18
Rated 4 out of 5 by from Easy Option Easy and quick to use. We completed in a few hours.
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 1055
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from AWESOME EASY TO USE VERY USER FRIENDLY. GREAT TO USE, BEING A COLLEGE STUDENT.
Date published: 2022-04-18
Rated 2 out of 5 by from Turbo Tax and 1095-A defaults to yes -- this is the second rejection of tax form because Turbo Tax assumed 1095-A was received. Should not have verified that the return was accurate.
Date published: 2022-04-18
Rated 5 out of 5 by from So EASY This was soooo easy. Best tax software ever! Got is done in no time at all. Pretty painless!
Date published: 2022-04-18
Rated 4 out of 5 by from TT Live assistant wasn't great. The program is simple and straight forward to use. I had a small problem that required live assistance. I didn't receive a very confident answer to my questions that led me to figure it out on my own. I have used TT for years and plan to continue using it.
Date published: 2022-04-18
Rated 3 out of 5 by from Good but Expensive for a Fairly Simple Return One page would have the information, on the next page it wasn't and I had to choose from a drop down box...my selection wasn't there; had to reenter it?? Didn't find a spot to enter the TurboTax fees I paid to file last year as a deduction.
Date published: 2022-04-18
Rated 5 out of 5 by from Easy to use This product was very easy to use. I loved the fact that I can scan and upload my W2s and forms and the system then accurately extract all the information automatically without having to type. Plus, it gives you recommendations of deductions you may have missed. Extremely love it. A happy customer.
Date published: 2022-04-18
Rated 4 out of 5 by from turbo tax customer friendly software easy to use and fast understandable easy access
Date published: 2022-04-18
Rated 1 out of 5 by from Inability to update and file electronically? The software oddly classifies 1099-NEC income from election work as Sch. C income. The software was unable to connect to the Intuit Update Server, despite repeated tries over several days. The problem was not my internet connection (which worked fine) or the protection software (which I disabled).
Date published: 2022-04-18
Rated 4 out of 5 by from TurboTax was painful this year. Not sure if it was this year but there were so many weird questions. I'd often have to do websearches to understand what was being asked of me.
Date published: 2022-04-18
Rated 4 out of 5 by from Easy Option Easy and quick to use. We completed in a few hours.
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 1055