TURBOTAX CUSTOMER REVIEWS

TurboTax Premier Reviews

Designed for every level of investor, TurboTax Premier automatically imports investment income from financial institutions and gives you step-by-step guidance online on reporting rental income.

(4.3/5 | 16545 reviews)
Star ratings are from 2022
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Rated 1 out of 5 by from Nickle and diming and bad support Not only did TurboTax kept charging me for every little thing along the way taking advantage of how far I'm gone in the process but the support is horrible. The first person I called literally didn't know anything I asked and then resorted to assuming maybe I don't have online support. He then passed me on to another person who didn't know much and was just Googling things and asking her supervisors. I will never use TurboTax again. FreeTaxUSA is a fraction of the cost and just as good minus the imported documents (some of which were imported incorrectly anyway). Never again.
Date published: 2022-04-19
Rated 1 out of 5 by from Poor Turbo tax has changed. Program is poor Have used for many years this is my last
Date published: 2022-04-19
Rated 5 out of 5 by from Turbo Tax is awesome I really like the questions and help files to get me through the tax season.
Date published: 2022-04-19
Rated 4 out of 5 by from Always Happy With Turbo Tax I have used Turbo Tax for many years. I have always been pleased with Turbo Tax products. One Item I noticed this year that I think was missing from previous years was the automatic check for updates.
Date published: 2022-04-19
Rated 4 out of 5 by from Easy and comfortable I have used Turbo tax for over 5 years. Always convenient and easy just to follow the instruction. Quick file and quick refund. Feel a little pricy though.
Date published: 2022-04-19
Rated 5 out of 5 by from love turbo tax very user friendly and easy to use and would recommend
Date published: 2022-04-19
Rated 5 out of 5 by from Easy and painless I've never filed my own taxes as an adult (my spouse always did it). TurboTax made the process easy and painless. Worth every penny!
Date published: 2022-04-19
Rated 5 out of 5 by from Turbo tax is great Turbo tax makes it easy to file on your own I would recommend for everyone
Date published: 2022-04-19
Rated 5 out of 5 by from Turbo Tax is Phenomenal! So easy to use - even for more complex tax situations. Love the UI and the user experience.
Date published: 2022-04-19
Rated 4 out of 5 by from good it was easy and affordable i would recomend turbo tax to family and friends iwill use it again
Date published: 2022-04-19
All TurboTax® Offerings Reviews - Page 1036
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Nickle and diming and bad support Not only did TurboTax kept charging me for every little thing along the way taking advantage of how far I'm gone in the process but the support is horrible. The first person I called literally didn't know anything I asked and then resorted to assuming maybe I don't have online support. He then passed me on to another person who didn't know much and was just Googling things and asking her supervisors. I will never use TurboTax again. FreeTaxUSA is a fraction of the cost and just as good minus the imported documents (some of which were imported incorrectly anyway). Never again.
Date published: 2022-04-19
Rated 1 out of 5 by from Poor Turbo tax has changed. Program is poor Have used for many years this is my last
Date published: 2022-04-19
Rated 5 out of 5 by from Turbo Tax is awesome I really like the questions and help files to get me through the tax season.
Date published: 2022-04-19
Rated 4 out of 5 by from Always Happy With Turbo Tax I have used Turbo Tax for many years. I have always been pleased with Turbo Tax products. One Item I noticed this year that I think was missing from previous years was the automatic check for updates.
Date published: 2022-04-19
Rated 4 out of 5 by from Easy and comfortable I have used Turbo tax for over 5 years. Always convenient and easy just to follow the instruction. Quick file and quick refund. Feel a little pricy though.
Date published: 2022-04-19
Rated 5 out of 5 by from love turbo tax very user friendly and easy to use and would recommend
Date published: 2022-04-19
Rated 5 out of 5 by from Easy and painless I've never filed my own taxes as an adult (my spouse always did it). TurboTax made the process easy and painless. Worth every penny!
Date published: 2022-04-19
Rated 5 out of 5 by from Turbo tax is great Turbo tax makes it easy to file on your own I would recommend for everyone
Date published: 2022-04-19
Rated 5 out of 5 by from Turbo Tax is Phenomenal! So easy to use - even for more complex tax situations. Love the UI and the user experience.
Date published: 2022-04-19
Rated 4 out of 5 by from good it was easy and affordable i would recomend turbo tax to family and friends iwill use it again
Date published: 2022-04-19
All TurboTax® Offerings Reviews - Page 1036