TURBOTAX CUSTOMER REVIEWS

TurboTax Premier Reviews

Designed for every level of investor, TurboTax Premier automatically imports investment income from financial institutions and gives you step-by-step guidance online on reporting rental income.

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Own a business
Student
Rated 5 out of 5 by from turbo tax is the best! Very easy to do, help only a click away if needed.
Date published: 2021-05-15
Rated 5 out of 5 by from Get Turbo Tax, It's the Best ! Very thorough and easy to follow . Get your best refund using Turbo Tax. .
Date published: 2021-05-15
Rated 5 out of 5 by from Turbo Tax is awesome! Even though this was short he came through and made the entire process very easy.
Date published: 2021-05-15
Rated 5 out of 5 by from Turbo Tax is great! I like being able to save & later return to where I left off.
Date published: 2021-05-15
Rated 5 out of 5 by from TurboTax is the best! I am always impressed with the ease of use in using TurboTax. After 7 years I had my first experience with online help. It was an amazing experience to have very helpful direction to bring a quick resolution to my questions. Each person I spoke with was eager to help. Great service!!!
Date published: 2021-05-15
Rated 3 out of 5 by from Turbo Tax was a dud this year. Turbo Tax was loaded from a disk purchased from Costco, as I've done every year since 2008. Only this time there was a corruption in the desk top short cut, and none of my 2019 tax return information transferred over to my 2020 Turbo Tax return.
Date published: 2021-05-15
Rated 5 out of 5 by from Great Job Did not need to engage an expert. I liked the feature that you no longer have to look at the completed forms as I go. Having lots of experience I feel more comfortable when I can see what's going on with my return.
Date published: 2021-05-15
Rated 1 out of 5 by from worst year ever with turbo tax this was the worst year the system was super slow caused about 7 hours of extra work. on phone with help desk and was a joke they have no clue. reading online turbo tax just puts there head in the sand. Sad using 12 years
Date published: 2021-05-15
Rated 3 out of 5 by from Decent option but overpriced for what you get. We have been using Turbotax for over a decade. In that time the price has continued to rise yet the functionality and ease of use hasn't really improved. Screens are still buggy particularly if you have investment properties. Our biggest complaint is all the upsell options that can't be permanently dismissed. We were also dismayed to discover that the PC and online versions are not compatible. Once you choose one option or the other, you are stuck for life.
Date published: 2021-05-15
Rated 5 out of 5 by from Great Help!!! I have the best experience this year more than the last 3 years. I have a great interaction with 2 of the live chat people. I had 5 1098 forms that I received because I refinance my house twice last year. The first person even call me to guide me with my issue. He was in Easter time and He was until late with me. I was amazed. The second person help me with some stocks that I sold last year. It was almost 3 hours talking to this person and She was really helpful. I am going to file forever with turbo tax!!!
Date published: 2021-05-15
All TurboTax® Offerings Reviews - Page 1031
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from turbo tax is the best! Very easy to do, help only a click away if needed.
Date published: 2021-05-15
Rated 5 out of 5 by from Get Turbo Tax, It's the Best ! Very thorough and easy to follow . Get your best refund using Turbo Tax. .
Date published: 2021-05-15
Rated 5 out of 5 by from Turbo Tax is awesome! Even though this was short he came through and made the entire process very easy.
Date published: 2021-05-15
Rated 5 out of 5 by from Turbo Tax is great! I like being able to save & later return to where I left off.
Date published: 2021-05-15
Rated 5 out of 5 by from TurboTax is the best! I am always impressed with the ease of use in using TurboTax. After 7 years I had my first experience with online help. It was an amazing experience to have very helpful direction to bring a quick resolution to my questions. Each person I spoke with was eager to help. Great service!!!
Date published: 2021-05-15
Rated 3 out of 5 by from Turbo Tax was a dud this year. Turbo Tax was loaded from a disk purchased from Costco, as I've done every year since 2008. Only this time there was a corruption in the desk top short cut, and none of my 2019 tax return information transferred over to my 2020 Turbo Tax return.
Date published: 2021-05-15
Rated 5 out of 5 by from Great Job Did not need to engage an expert. I liked the feature that you no longer have to look at the completed forms as I go. Having lots of experience I feel more comfortable when I can see what's going on with my return.
Date published: 2021-05-15
Rated 1 out of 5 by from worst year ever with turbo tax this was the worst year the system was super slow caused about 7 hours of extra work. on phone with help desk and was a joke they have no clue. reading online turbo tax just puts there head in the sand. Sad using 12 years
Date published: 2021-05-15
Rated 3 out of 5 by from Decent option but overpriced for what you get. We have been using Turbotax for over a decade. In that time the price has continued to rise yet the functionality and ease of use hasn't really improved. Screens are still buggy particularly if you have investment properties. Our biggest complaint is all the upsell options that can't be permanently dismissed. We were also dismayed to discover that the PC and online versions are not compatible. Once you choose one option or the other, you are stuck for life.
Date published: 2021-05-15
Rated 5 out of 5 by from Great Help!!! I have the best experience this year more than the last 3 years. I have a great interaction with 2 of the live chat people. I had 5 1098 forms that I received because I refinance my house twice last year. The first person even call me to guide me with my issue. He was in Easter time and He was until late with me. I was amazed. The second person help me with some stocks that I sold last year. It was almost 3 hours talking to this person and She was really helpful. I am going to file forever with turbo tax!!!
Date published: 2021-05-15
All TurboTax® Offerings Reviews - Page 1031