TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Self-Employed Reviews

Read unbiased reviews from real TurboTax Live Assisted Self-Employed customers. Our tax experts offer unlimited help for freelancers, independent contractors, and gig workers.

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Rated 5 out of 5 by from turbotax was great turbo tax was so easy to use. they walked you though every step made sure you finished everything and gave you all options to begin with.
Date published: 2023-03-20
Rated 3 out of 5 by from Best for those with W-2's... For W2 the process was incredible and straight forward. For my self employment reporting it was a nightmare I like the fact that most of the instructions by the platform are kept in 1 to 2 sentences, but sometimes it is extremely vague and I'm left browsing for hours in forums and government websites. Definetly made me wonder "what's the point" and extremely considering going to a local accountant/tax expert. FYI, I don't fault TurboTax for the certain quirks such as specific documents not being able to be e-filed etc.
Date published: 2023-03-20
Rated 2 out of 5 by from Filed with you 10 + years worst ever Never had this much trouble filing your software is horrible
Date published: 2023-03-20
Rated 5 out of 5 by from love them I use TurboTax every year! Thank You! Experts at your finger tips!
Date published: 2023-03-20
Rated 1 out of 5 by from After 8 years, I'm never using Turbotax again This is getting ridiculous, there's so much moreup-selling for services in-between each step. I feel like I'm getting bombarded. Why have an option at the beginning to "not push unnecessary features and products" if you still do it anyway?! I'd rather file with anyone else
Date published: 2023-03-20
Rated 5 out of 5 by from Thank you so much Full of help those provided taking care of my tax return is greatly appreciated thank you and God bless
Date published: 2023-03-20
Rated 5 out of 5 by from Turbo Tax is great and easy. Been using turbo tax for years. Love it. keep up the good work.
Date published: 2023-03-20
Rated 5 out of 5 by from TURBO TAX is very useful. TURBO TAX worked great and on line help for small error was very good.
Date published: 2023-03-20
Rated 5 out of 5 by from I had a great first time experience. Ahsanullah B. was excellent help. I had a great first time experience and will be using turbo tax going forward.
Date published: 2023-03-20
Rated 4 out of 5 by from The Help Facility is lacking. I had an unexpected request for "wages" when reviewing CT state taxes. The "help" responses to my various attempts at defining the problem were unusually vague with no reasonable next step. In my many years of using Turbotax, the help function always seemed reasonable. Changes made to "help" make the facility useless in my opinion.
Date published: 2023-03-20
All TurboTax® Offerings Reviews - Page 828
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from turbotax was great turbo tax was so easy to use. they walked you though every step made sure you finished everything and gave you all options to begin with.
Date published: 2023-03-20
Rated 3 out of 5 by from Best for those with W-2's... For W2 the process was incredible and straight forward. For my self employment reporting it was a nightmare I like the fact that most of the instructions by the platform are kept in 1 to 2 sentences, but sometimes it is extremely vague and I'm left browsing for hours in forums and government websites. Definetly made me wonder "what's the point" and extremely considering going to a local accountant/tax expert. FYI, I don't fault TurboTax for the certain quirks such as specific documents not being able to be e-filed etc.
Date published: 2023-03-20
Rated 2 out of 5 by from Filed with you 10 + years worst ever Never had this much trouble filing your software is horrible
Date published: 2023-03-20
Rated 5 out of 5 by from love them I use TurboTax every year! Thank You! Experts at your finger tips!
Date published: 2023-03-20
Rated 1 out of 5 by from After 8 years, I'm never using Turbotax again This is getting ridiculous, there's so much moreup-selling for services in-between each step. I feel like I'm getting bombarded. Why have an option at the beginning to "not push unnecessary features and products" if you still do it anyway?! I'd rather file with anyone else
Date published: 2023-03-20
Rated 5 out of 5 by from Thank you so much Full of help those provided taking care of my tax return is greatly appreciated thank you and God bless
Date published: 2023-03-20
Rated 5 out of 5 by from Turbo Tax is great and easy. Been using turbo tax for years. Love it. keep up the good work.
Date published: 2023-03-20
Rated 5 out of 5 by from TURBO TAX is very useful. TURBO TAX worked great and on line help for small error was very good.
Date published: 2023-03-20
Rated 5 out of 5 by from I had a great first time experience. Ahsanullah B. was excellent help. I had a great first time experience and will be using turbo tax going forward.
Date published: 2023-03-20
Rated 4 out of 5 by from The Help Facility is lacking. I had an unexpected request for "wages" when reviewing CT state taxes. The "help" responses to my various attempts at defining the problem were unusually vague with no reasonable next step. In my many years of using Turbotax, the help function always seemed reasonable. Changes made to "help" make the facility useless in my opinion.
Date published: 2023-03-20
All TurboTax® Offerings Reviews - Page 828