TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Self-Employed Reviews
Read unbiased reviews from real TurboTax Live Assisted Self-Employed customers. Our tax experts offer unlimited help for freelancers, independent contractors, and gig workers.
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Rated 1 out of 5 by
null from
Unexplained and Extra Fees NOT Consented To
There were additional fees that I was unable to dispute on my return, and wasn't added to the bill until the very end, making it essentially impossible to diagnose. I will be using H&R block in the future.
Date published: 2023-03-14
Rated 5 out of 5 by
null from
TurboTax made amending my return so easy!
I discovered that I forgot to add one of my w-2's to my tax return. I was very nervous as to what to do, but Turbo Tax provided answers to my questions and made an amendment so easy. Turbo Tax walked me through the whole process and it was simple.
Date published: 2023-03-14
Rated 5 out of 5 by
jbuie from
great product i use it every year.
great experience she was patient and helpful i had to back and figure it out but its done.
Date published: 2023-03-14
Rated 4 out of 5 by
mynameplus from
my iphone stopped connecting to my e mail account
Good except when it comes to getting question answered the answers are always intuitive.
Date published: 2023-03-14
Rated 5 out of 5 by
timbotwo from
Well that was pretty easy
This online walk through approach was easy to follow and made sure I had plenty of opportunities to add additional information with explanations available as needed. It made the whole process much less stressful than I thought it would be!
Date published: 2023-03-14
Rated 5 out of 5 by
PicassoWillow from
great tool
Easy and clear to follow and manage between sections, perfect explanation/help.
Date published: 2023-03-14
Rated 5 out of 5 by
Lily248 from
Turbo Tax Help
Turbo Tax expert Bevin was very calming and helpful
Date published: 2023-03-14
Rated 5 out of 5 by
Francesco_Miami from
Great service! Strongly recommended!
I chose the full service and it was absolutely great. Suzette was very helpful and professional.
Date published: 2023-03-14
Rated 5 out of 5 by
MadisonMH from
Turbo Tax is so easy!
I have a W2 and multiple 1099s, it's hard to find a site as helpful and affordable, and trustworthy as Turbo Tax. Definitely feel confident filing!
Date published: 2023-03-14
Rated 5 out of 5 by
missunderme92 from
It was easy and kept track of all my work even
I had such a easy take through and help along the way i didn't feel the need to have to ask so many question because you guys were ten steps ahead of me!!
All TurboTax® Offerings Reviews - Page 640
Date published: 2023-03-14
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 1 out of 5 by
null from
Unexplained and Extra Fees NOT Consented To
There were additional fees that I was unable to dispute on my return, and wasn't added to the bill until the very end, making it essentially impossible to diagnose. I will be using H&R block in the future.
Date published: 2023-03-14
Rated 5 out of 5 by
null from
TurboTax made amending my return so easy!
I discovered that I forgot to add one of my w-2's to my tax return. I was very nervous as to what to do, but Turbo Tax provided answers to my questions and made an amendment so easy. Turbo Tax walked me through the whole process and it was simple.
Date published: 2023-03-14
Rated 5 out of 5 by
jbuie from
great product i use it every year.
great experience she was patient and helpful i had to back and figure it out but its done.
Date published: 2023-03-14
Rated 4 out of 5 by
mynameplus from
my iphone stopped connecting to my e mail account
Good except when it comes to getting question answered the answers are always intuitive.
Date published: 2023-03-14
Rated 5 out of 5 by
timbotwo from
Well that was pretty easy
This online walk through approach was easy to follow and made sure I had plenty of opportunities to add additional information with explanations available as needed. It made the whole process much less stressful than I thought it would be!
Date published: 2023-03-14
Rated 5 out of 5 by
PicassoWillow from
great tool
Easy and clear to follow and manage between sections, perfect explanation/help.
Date published: 2023-03-14
Rated 5 out of 5 by
Lily248 from
Turbo Tax Help
Turbo Tax expert Bevin was very calming and helpful
Date published: 2023-03-14
Rated 5 out of 5 by
Francesco_Miami from
Great service! Strongly recommended!
I chose the full service and it was absolutely great. Suzette was very helpful and professional.
Date published: 2023-03-14
Rated 5 out of 5 by
MadisonMH from
Turbo Tax is so easy!
I have a W2 and multiple 1099s, it's hard to find a site as helpful and affordable, and trustworthy as Turbo Tax. Definitely feel confident filing!
Date published: 2023-03-14
Rated 5 out of 5 by
missunderme92 from
It was easy and kept track of all my work even
I had such a easy take through and help along the way i didn't feel the need to have to ask so many question because you guys were ten steps ahead of me!!
All TurboTax® Offerings Reviews - Page 640
Date published: 2023-03-14