TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Self-Employed Reviews
Read unbiased reviews from real TurboTax Live Assisted Self-Employed customers. Our tax experts offer unlimited help for freelancers, independent contractors, and gig workers.
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Rated 5 out of 5 by Tavares0107 from Turbo Tax is AMAZING!!! ***It was quick and so easy to understand. THANKS!!!***
Date published: 2023-04-30
Rated 5 out of 5 by kevclv13622 from thank you so much great software very easy to use. Made doing the taxes easy
Date published: 2023-04-30
Rated 1 out of 5 by tw44 from Didn't file my taxes 2 years in a row! Turbotax has failed to file my taxes 2 years in a row - I get through the entire process, pay, and discover weeks later that the taxes were never filed. This year, they also charged me for an additional tier of service, which I didn't user or select. Wish there were better alternates on the market.
Date published: 2023-04-30
Rated 1 out of 5 by Cal Roy from E-filed and paid but payment did not go through. I e-filed and paid my federal and state taxes on 4/16/2023 through one bank account for federal and another account for state and neither went through even though I remember going through all of the steps. I just paid again today however will likely be hit with interest and penalties due to this. I have used Turbo Tax for years and this is the first time this has happened.
Date published: 2023-04-30
Rated 5 out of 5 by Greensprings from TurboTax is awesome It's been a great experience for me this year learning how to use the software
Date published: 2023-04-30
Rated 5 out of 5 by Safeeyah from Turbotax is awesome Been using for the last 8yrs self returns. Turbo is the best by far & more accurate then others
Date published: 2023-04-30
Rated 5 out of 5 by LoloFai from Why pay anyone else? Turbo Tax is convenient and easy to use and understand. It helps me get deductions I didn't think about. Why pay someone else when you can do it yourself- with Turbo Tax!
Date published: 2023-04-30
Rated 5 out of 5 by Momoney7266 from Turbo Tax is very reliable. Turbo Tax is very convenient and easy to process. Answers to any question you may have are always available.
Date published: 2023-04-30
Rated 4 out of 5 by Truck Tina from Easy and thorough. I have used Turbo tax for several years and have found it very user friendly. This is the first year I had issues loading the previous year's tax information. I have a new laptop and tried to sign into my account to no avail. I had to create a new account which made absolutely no sense.
Date published: 2023-04-30
Rated 1 out of 5 by TatiQ from Free Turbotax is not free Free Turbotax is not free, they force you to pay even when you don't get anything for tax return
All TurboTax® Offerings Reviews - Page 566
Date published: 2023-04-30
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by Tavares0107 from Turbo Tax is AMAZING!!! ***It was quick and so easy to understand. THANKS!!!***
Date published: 2023-04-30
Rated 5 out of 5 by kevclv13622 from thank you so much great software very easy to use. Made doing the taxes easy
Date published: 2023-04-30
Rated 1 out of 5 by tw44 from Didn't file my taxes 2 years in a row! Turbotax has failed to file my taxes 2 years in a row - I get through the entire process, pay, and discover weeks later that the taxes were never filed. This year, they also charged me for an additional tier of service, which I didn't user or select. Wish there were better alternates on the market.
Date published: 2023-04-30
Rated 1 out of 5 by Cal Roy from E-filed and paid but payment did not go through. I e-filed and paid my federal and state taxes on 4/16/2023 through one bank account for federal and another account for state and neither went through even though I remember going through all of the steps. I just paid again today however will likely be hit with interest and penalties due to this. I have used Turbo Tax for years and this is the first time this has happened.
Date published: 2023-04-30
Rated 5 out of 5 by Greensprings from TurboTax is awesome It's been a great experience for me this year learning how to use the software
Date published: 2023-04-30
Rated 5 out of 5 by Safeeyah from Turbotax is awesome Been using for the last 8yrs self returns. Turbo is the best by far & more accurate then others
Date published: 2023-04-30
Rated 5 out of 5 by LoloFai from Why pay anyone else? Turbo Tax is convenient and easy to use and understand. It helps me get deductions I didn't think about. Why pay someone else when you can do it yourself- with Turbo Tax!
Date published: 2023-04-30
Rated 5 out of 5 by Momoney7266 from Turbo Tax is very reliable. Turbo Tax is very convenient and easy to process. Answers to any question you may have are always available.
Date published: 2023-04-30
Rated 4 out of 5 by Truck Tina from Easy and thorough. I have used Turbo tax for several years and have found it very user friendly. This is the first year I had issues loading the previous year's tax information. I have a new laptop and tried to sign into my account to no avail. I had to create a new account which made absolutely no sense.
Date published: 2023-04-30
Rated 1 out of 5 by TatiQ from Free Turbotax is not free Free Turbotax is not free, they force you to pay even when you don't get anything for tax return
All TurboTax® Offerings Reviews - Page 566
Date published: 2023-04-30