TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Self-Employed Reviews
Read unbiased reviews from real TurboTax Live Assisted Self-Employed customers. Our tax experts offer unlimited help for freelancers, independent contractors, and gig workers.
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Rated 3 out of 5 by
Pappa Daddy from
TurboTax seems to be getting more difficult to use
I had to stop and get information and when I came back in it asked if I wanted to return where I left off, but it wasn't and never did get back to where I was. TurboTax show you very little information about what you have completed. I have been using TurboTax for many years with little trouble, but this year felt I was fighting TurboTax to get to where I needed to be. Seemed more interested in selling me add-ons and features than helping me complete me taxes.
Date published: 2023-03-27
Rated 5 out of 5 by
TiffBro from
I have used TurboTax for years with no issues
I have used TurboTax ever since I began filing after my first job. Never had any issues during or after filing.
Date published: 2023-03-27
Rated 3 out of 5 by
Qevonia from
TurboTax is great
Well I enjoy filling out my taxes with y'all so thanks you.
Date published: 2023-03-27
Rated 5 out of 5 by
Mama58 from
Turbo Tax is the best!
I usually don't have any questions when doing my taxes. But, my circumstances have changed and I had several questions to ask. I had a couple of Chats and one phone call from Karen. The Chats were helpful, but Karen really helped the most complicated questions over the phone.
Date published: 2023-03-27
Rated 5 out of 5 by
carlcast from
Turbo Tax was very convenient and easy!
Live experts were very helpful and patient with me.
Date published: 2023-03-27
Rated 5 out of 5 by
Hoss86 from
2023 Taxes
Return process was quick and easy. Tax experts gave sound advice and were quick to respond.
Date published: 2023-03-27
Rated 5 out of 5 by
Stan 2022 from
Too easy to use
Been using both online and desktop TurboTax for years and it has never let me down.
Date published: 2023-03-27
Rated 4 out of 5 by
LongtimeAppUser from
TurboTax is still ok...
... but that constant drumbeat to MAX out on the expense getting an online person was annoying, a little bit deceptive (in how many which ways they tried) and I wish that they wouldn't push it so hard.
Date published: 2023-03-27
Rated 5 out of 5 by
123forease from
FAST AND EASY
I went to a different tax service and they said return would be free. NOT. $79.99 Also had a lot of trouble with E-File Tax doing my input. Turbo Tax was smooth and easy... Thank you
Date published: 2023-03-27
Rated 2 out of 5 by
Tonybalogne from
You charge way too much for this service
You guys are charging way too much for simple processing fees and service fees. You're getting a little greedy don't you think? Might want to consider what you're charging before another company starts out doing you.
All TurboTax® Offerings Reviews - Page 443
Date published: 2023-03-27
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 3 out of 5 by
Pappa Daddy from
TurboTax seems to be getting more difficult to use
I had to stop and get information and when I came back in it asked if I wanted to return where I left off, but it wasn't and never did get back to where I was. TurboTax show you very little information about what you have completed. I have been using TurboTax for many years with little trouble, but this year felt I was fighting TurboTax to get to where I needed to be. Seemed more interested in selling me add-ons and features than helping me complete me taxes.
Date published: 2023-03-27
Rated 5 out of 5 by
TiffBro from
I have used TurboTax for years with no issues
I have used TurboTax ever since I began filing after my first job. Never had any issues during or after filing.
Date published: 2023-03-27
Rated 3 out of 5 by
Qevonia from
TurboTax is great
Well I enjoy filling out my taxes with y'all so thanks you.
Date published: 2023-03-27
Rated 5 out of 5 by
Mama58 from
Turbo Tax is the best!
I usually don't have any questions when doing my taxes. But, my circumstances have changed and I had several questions to ask. I had a couple of Chats and one phone call from Karen. The Chats were helpful, but Karen really helped the most complicated questions over the phone.
Date published: 2023-03-27
Rated 5 out of 5 by
carlcast from
Turbo Tax was very convenient and easy!
Live experts were very helpful and patient with me.
Date published: 2023-03-27
Rated 5 out of 5 by
Hoss86 from
2023 Taxes
Return process was quick and easy. Tax experts gave sound advice and were quick to respond.
Date published: 2023-03-27
Rated 5 out of 5 by
Stan 2022 from
Too easy to use
Been using both online and desktop TurboTax for years and it has never let me down.
Date published: 2023-03-27
Rated 4 out of 5 by
LongtimeAppUser from
TurboTax is still ok...
... but that constant drumbeat to MAX out on the expense getting an online person was annoying, a little bit deceptive (in how many which ways they tried) and I wish that they wouldn't push it so hard.
Date published: 2023-03-27
Rated 5 out of 5 by
123forease from
FAST AND EASY
I went to a different tax service and they said return would be free. NOT. $79.99 Also had a lot of trouble with E-File Tax doing my input. Turbo Tax was smooth and easy... Thank you
Date published: 2023-03-27
Rated 2 out of 5 by
Tonybalogne from
You charge way too much for this service
You guys are charging way too much for simple processing fees and service fees. You're getting a little greedy don't you think? Might want to consider what you're charging before another company starts out doing you.
All TurboTax® Offerings Reviews - Page 443
Date published: 2023-03-27