TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Self-Employed Reviews

Read unbiased reviews from real TurboTax Live Assisted Self-Employed customers. Our tax experts offer unlimited help for freelancers, independent contractors, and gig workers.

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Rated 3 out of 5 by from TurboTax seems to be getting more difficult to use I had to stop and get information and when I came back in it asked if I wanted to return where I left off, but it wasn't and never did get back to where I was. TurboTax show you very little information about what you have completed. I have been using TurboTax for many years with little trouble, but this year felt I was fighting TurboTax to get to where I needed to be. Seemed more interested in selling me add-ons and features than helping me complete me taxes.
Date published: 2023-03-27
Rated 5 out of 5 by from I have used TurboTax for years with no issues I have used TurboTax ever since I began filing after my first job. Never had any issues during or after filing.
Date published: 2023-03-27
Rated 3 out of 5 by from TurboTax is great Well I enjoy filling out my taxes with y'all so thanks you.
Date published: 2023-03-27
Rated 5 out of 5 by from Turbo Tax is the best! I usually don't have any questions when doing my taxes. But, my circumstances have changed and I had several questions to ask. I had a couple of Chats and one phone call from Karen. The Chats were helpful, but Karen really helped the most complicated questions over the phone.
Date published: 2023-03-27
Rated 5 out of 5 by from Turbo Tax was very convenient and easy! Live experts were very helpful and patient with me.
Date published: 2023-03-27
Rated 5 out of 5 by from 2023 Taxes Return process was quick and easy. Tax experts gave sound advice and were quick to respond.
Date published: 2023-03-27
Rated 5 out of 5 by from Too easy to use Been using both online and desktop TurboTax for years and it has never let me down.
Date published: 2023-03-27
Rated 4 out of 5 by from TurboTax is still ok... ... but that constant drumbeat to MAX out on the expense getting an online person was annoying, a little bit deceptive (in how many which ways they tried) and I wish that they wouldn't push it so hard.
Date published: 2023-03-27
Rated 5 out of 5 by from FAST AND EASY I went to a different tax service and they said return would be free. NOT. $79.99 Also had a lot of trouble with E-File Tax doing my input. Turbo Tax was smooth and easy... Thank you
Date published: 2023-03-27
Rated 2 out of 5 by from You charge way too much for this service You guys are charging way too much for simple processing fees and service fees. You're getting a little greedy don't you think? Might want to consider what you're charging before another company starts out doing you.
Date published: 2023-03-27
All TurboTax® Offerings Reviews - Page 443
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from TurboTax seems to be getting more difficult to use I had to stop and get information and when I came back in it asked if I wanted to return where I left off, but it wasn't and never did get back to where I was. TurboTax show you very little information about what you have completed. I have been using TurboTax for many years with little trouble, but this year felt I was fighting TurboTax to get to where I needed to be. Seemed more interested in selling me add-ons and features than helping me complete me taxes.
Date published: 2023-03-27
Rated 5 out of 5 by from I have used TurboTax for years with no issues I have used TurboTax ever since I began filing after my first job. Never had any issues during or after filing.
Date published: 2023-03-27
Rated 3 out of 5 by from TurboTax is great Well I enjoy filling out my taxes with y'all so thanks you.
Date published: 2023-03-27
Rated 5 out of 5 by from Turbo Tax is the best! I usually don't have any questions when doing my taxes. But, my circumstances have changed and I had several questions to ask. I had a couple of Chats and one phone call from Karen. The Chats were helpful, but Karen really helped the most complicated questions over the phone.
Date published: 2023-03-27
Rated 5 out of 5 by from Turbo Tax was very convenient and easy! Live experts were very helpful and patient with me.
Date published: 2023-03-27
Rated 5 out of 5 by from 2023 Taxes Return process was quick and easy. Tax experts gave sound advice and were quick to respond.
Date published: 2023-03-27
Rated 5 out of 5 by from Too easy to use Been using both online and desktop TurboTax for years and it has never let me down.
Date published: 2023-03-27
Rated 4 out of 5 by from TurboTax is still ok... ... but that constant drumbeat to MAX out on the expense getting an online person was annoying, a little bit deceptive (in how many which ways they tried) and I wish that they wouldn't push it so hard.
Date published: 2023-03-27
Rated 5 out of 5 by from FAST AND EASY I went to a different tax service and they said return would be free. NOT. $79.99 Also had a lot of trouble with E-File Tax doing my input. Turbo Tax was smooth and easy... Thank you
Date published: 2023-03-27
Rated 2 out of 5 by from You charge way too much for this service You guys are charging way too much for simple processing fees and service fees. You're getting a little greedy don't you think? Might want to consider what you're charging before another company starts out doing you.
Date published: 2023-03-27
All TurboTax® Offerings Reviews - Page 443