TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Self-Employed Reviews

Read unbiased reviews from real TurboTax Live Assisted Self-Employed customers. Our tax experts offer unlimited help for freelancers, independent contractors, and gig workers.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Getting Too expensive for simple returns Turbotax price keeps going up every year. Over 100$ for just simple, input yourself type return processing. Not likely to keep using.
Date published: 2023-03-25
Rated 4 out of 5 by from Turbo Tax - Get rid of old states All great, except why do I have to keep on updating old states that I will never use again. There should be a way to delete old states form updating at the program launch.
Date published: 2023-03-25
Rated 4 out of 5 by from Good for low-complexity DIY taxes Good, step-by-step, no thrills tax preparation! However: no direct access to forms - can't see what's possibly missing, no option to correct directly on the form, if needed. When an amount is misspelled there is no way to look at it on the form and correct. Help sections are from the past, some generic description one can find on Google even better. There is no "intelligent help" when needed. For example, I couldn't find an explanation whether my conversion from IRA to Roth IRA should shouldn't be taxable for PA. I chose "no PA tax" after consulting with Google. No explicit "print" section - I had to print under review section.
Date published: 2023-03-25
Rated 5 out of 5 by from Fast and Comprehensive Was quick and easy to import my W2, investment docs, including crypto. I appreciate the efficiency, database checking.
Date published: 2023-03-25
Rated 4 out of 5 by from Easy as it gets Pretty easy....but becoming costly year by year....you need to look at this cost part...with TT for more than a decade
Date published: 2023-03-25
Rated 5 out of 5 by from Easy to use Easy to use, have been using it for years and will continue to use.
Date published: 2023-03-25
Rated 5 out of 5 by from Very efficient and helpful The entire process of filing our taxes was made easier with Turbo Tax.
Date published: 2023-03-25
Rated 5 out of 5 by from TurboTax assistant was super amazing very helpful Assistant Judy W was great, helped me with my problem and was able to file without a problem.
Date published: 2023-03-25
Rated 5 out of 5 by from Turbo Tax Survey Turbo Tax, like usual, was very easy and walked through all steps.
Date published: 2023-03-25
Rated 5 out of 5 by from Quick and Easy Seems to get better every year. I wish it would break down why my return decreased when I added a second job for instance. It would help me to better prepare for next year to maybe increase my withholdings. Other than that, great job by the team at TT.
Date published: 2023-03-25
All TurboTax® Offerings Reviews - Page 416
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Getting Too expensive for simple returns Turbotax price keeps going up every year. Over 100$ for just simple, input yourself type return processing. Not likely to keep using.
Date published: 2023-03-25
Rated 4 out of 5 by from Turbo Tax - Get rid of old states All great, except why do I have to keep on updating old states that I will never use again. There should be a way to delete old states form updating at the program launch.
Date published: 2023-03-25
Rated 4 out of 5 by from Good for low-complexity DIY taxes Good, step-by-step, no thrills tax preparation! However: no direct access to forms - can't see what's possibly missing, no option to correct directly on the form, if needed. When an amount is misspelled there is no way to look at it on the form and correct. Help sections are from the past, some generic description one can find on Google even better. There is no "intelligent help" when needed. For example, I couldn't find an explanation whether my conversion from IRA to Roth IRA should shouldn't be taxable for PA. I chose "no PA tax" after consulting with Google. No explicit "print" section - I had to print under review section.
Date published: 2023-03-25
Rated 5 out of 5 by from Fast and Comprehensive Was quick and easy to import my W2, investment docs, including crypto. I appreciate the efficiency, database checking.
Date published: 2023-03-25
Rated 4 out of 5 by from Easy as it gets Pretty easy....but becoming costly year by year....you need to look at this cost part...with TT for more than a decade
Date published: 2023-03-25
Rated 5 out of 5 by from Easy to use Easy to use, have been using it for years and will continue to use.
Date published: 2023-03-25
Rated 5 out of 5 by from Very efficient and helpful The entire process of filing our taxes was made easier with Turbo Tax.
Date published: 2023-03-25
Rated 5 out of 5 by from TurboTax assistant was super amazing very helpful Assistant Judy W was great, helped me with my problem and was able to file without a problem.
Date published: 2023-03-25
Rated 5 out of 5 by from Turbo Tax Survey Turbo Tax, like usual, was very easy and walked through all steps.
Date published: 2023-03-25
Rated 5 out of 5 by from Quick and Easy Seems to get better every year. I wish it would break down why my return decreased when I added a second job for instance. It would help me to better prepare for next year to maybe increase my withholdings. Other than that, great job by the team at TT.
Date published: 2023-03-25
All TurboTax® Offerings Reviews - Page 416