TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Self-Employed Reviews

Read unbiased reviews from real TurboTax Live Assisted Self-Employed customers. Our tax experts offer unlimited help for freelancers, independent contractors, and gig workers.

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Rated 5 out of 5 by from Always Good with Turbo Tax Always Good with Turbo Tax, I can do complicated taxes in a few hours with Turbo Tax, and save lots!
Date published: 2023-03-25
Rated 5 out of 5 by from Excellent Simple and under 2 hr for standard W-2 plus small business
Date published: 2023-03-25
Rated 3 out of 5 by from Flawed Aspects Mostly TurboTax is sufficient. However, it is almost impossible to edit certain forms (Schedule E Car and Truck) after initial data entry. It will not let me access them for review or anything else for that matter. Other than that, it works.
Date published: 2023-03-25
Rated 5 out of 5 by from Easy! Easy and smooth. Done in under 40 minutes. Thank you for the helpful chat / research feature.
Date published: 2023-03-25
Rated 2 out of 5 by from Hidden Fees I like the usability of TurboTax, but it waits until the very end to let me know that I need to pay for The Premium version unless I want to start over. It's quick but rather costly since I entered all the information myself.
Date published: 2023-03-25
Rated 5 out of 5 by from Race Mode is the real deal! We have a relatively simple financial situation, but I was able to complete my Federal and State returns within 75 minutes.
Date published: 2023-03-25
Rated 5 out of 5 by from Turbo Tax To the RESCUE Turbo Tax Experts helped me several times. I would not be as confident with my taxes without Turbo Tax
Date published: 2023-03-25
Rated 3 out of 5 by from Beware Mac users using Catalina! I have always loved Turbotax in the past. I use a Mac and would either buy the physical CD or download the software. This year I learned that my Mac operating system (Catalina) is no longer supported. I found that out after I bought the download on Amazon. My only option besides buying a new computer was to use the online version of Turbotax and request a refund for my earlier purchase (which customer service gladly helped me with). My online experience was shocking to me. My usual quick afternoon doing my taxes turned into a very, very long night. The questions are not the same on the online version and the worksheets not as good. I had to research things on my own to figure out how to enter things. Next year I plan on biting the bullet and getting the new computer so I can go back to doing my taxes comfortably.
Date published: 2023-03-25
Rated 5 out of 5 by from Turbo Tax is Awesome! Turbo Tax walks you through each step with options for any questions you may have along the way. Its easy to do yourself
Date published: 2023-03-25
Rated 5 out of 5 by from Turbo Tax is awesome The experience was great and helpful. Focused on my issue.
Date published: 2023-03-25
All TurboTax® Offerings Reviews - Page 411
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Always Good with Turbo Tax Always Good with Turbo Tax, I can do complicated taxes in a few hours with Turbo Tax, and save lots!
Date published: 2023-03-25
Rated 5 out of 5 by from Excellent Simple and under 2 hr for standard W-2 plus small business
Date published: 2023-03-25
Rated 3 out of 5 by from Flawed Aspects Mostly TurboTax is sufficient. However, it is almost impossible to edit certain forms (Schedule E Car and Truck) after initial data entry. It will not let me access them for review or anything else for that matter. Other than that, it works.
Date published: 2023-03-25
Rated 5 out of 5 by from Easy! Easy and smooth. Done in under 40 minutes. Thank you for the helpful chat / research feature.
Date published: 2023-03-25
Rated 2 out of 5 by from Hidden Fees I like the usability of TurboTax, but it waits until the very end to let me know that I need to pay for The Premium version unless I want to start over. It's quick but rather costly since I entered all the information myself.
Date published: 2023-03-25
Rated 5 out of 5 by from Race Mode is the real deal! We have a relatively simple financial situation, but I was able to complete my Federal and State returns within 75 minutes.
Date published: 2023-03-25
Rated 5 out of 5 by from Turbo Tax To the RESCUE Turbo Tax Experts helped me several times. I would not be as confident with my taxes without Turbo Tax
Date published: 2023-03-25
Rated 3 out of 5 by from Beware Mac users using Catalina! I have always loved Turbotax in the past. I use a Mac and would either buy the physical CD or download the software. This year I learned that my Mac operating system (Catalina) is no longer supported. I found that out after I bought the download on Amazon. My only option besides buying a new computer was to use the online version of Turbotax and request a refund for my earlier purchase (which customer service gladly helped me with). My online experience was shocking to me. My usual quick afternoon doing my taxes turned into a very, very long night. The questions are not the same on the online version and the worksheets not as good. I had to research things on my own to figure out how to enter things. Next year I plan on biting the bullet and getting the new computer so I can go back to doing my taxes comfortably.
Date published: 2023-03-25
Rated 5 out of 5 by from Turbo Tax is Awesome! Turbo Tax walks you through each step with options for any questions you may have along the way. Its easy to do yourself
Date published: 2023-03-25
Rated 5 out of 5 by from Turbo Tax is awesome The experience was great and helpful. Focused on my issue.
Date published: 2023-03-25
All TurboTax® Offerings Reviews - Page 411