TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Self-Employed Reviews

Read unbiased reviews from real TurboTax Live Assisted Self-Employed customers. Our tax experts offer unlimited help for freelancers, independent contractors, and gig workers.

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Rated 5 out of 5 by from Turbo Tax is a great tool! Turbo Tax is a great tool for basic tax returns for average filers. I think it can be useful for individuals with more complicated deductions, etc because Turbo Tax provides answers to questions and examples to help understand. You can always switch to asking for a live representative which I used last year.
Date published: 2023-03-25
Rated 4 out of 5 by from Turbo Tax easy to use! I had several occasions to call about concerns or needing help. On all occasions I was extremely pleased with the ease of access, knowledge of individuals helping me and overall, everything went smoothly.
Date published: 2023-03-25
Rated 4 out of 5 by from NJ tax return it was not too difficult, I delayed for a bit but glad I got them done
Date published: 2023-03-25
Rated 5 out of 5 by from Makes Filing Taxes So Easy I have always had a good experience using Turbo Tax, and I feel confident that my return is being filed correctly and accurately.
Date published: 2023-03-25
Rated 1 out of 5 by from Terrible They charged us an underpayment fee incorrectly and there was no way to take this fee off of the return without "upgrading to speak with a licensed representative". Sounds like extortion.
Date published: 2023-03-25
Rated 5 out of 5 by from Super easy Expert was amazing, very knowledgeable and incredibly friendly; made filing my taxes a great experience!
Date published: 2023-03-25
Rated 5 out of 5 by from Terrific Time-Saving TurboTax 8th year using TurboTax and continue to be a satisfied user (except for the frequent requests to upgrade my choice of service). The Q&A format is straightforward. The consistent format allows me to have all of the necessary paperwork organized and prepared in advance (assuming no unusual situations). A considerable time saver over preparing taxes the "old fashioned" way (that is, using pencil-and-paper).
Date published: 2023-03-25
Rated 5 out of 5 by from love TurboTax It was so easy to file this year. 95% of my documents were autoloaded. So easy
Date published: 2023-03-25
Rated 1 out of 5 by from PARTNER’S COST WAS $29 AND MINE WAS $118 The free version wasn’t even free and I owed $1 in federal. Gross.
Date published: 2023-03-25
Rated 5 out of 5 by from great customer service customer service was patient and helped me with my issues.
Date published: 2023-03-25
All TurboTax® Offerings Reviews - Page 407
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is a great tool! Turbo Tax is a great tool for basic tax returns for average filers. I think it can be useful for individuals with more complicated deductions, etc because Turbo Tax provides answers to questions and examples to help understand. You can always switch to asking for a live representative which I used last year.
Date published: 2023-03-25
Rated 4 out of 5 by from Turbo Tax easy to use! I had several occasions to call about concerns or needing help. On all occasions I was extremely pleased with the ease of access, knowledge of individuals helping me and overall, everything went smoothly.
Date published: 2023-03-25
Rated 4 out of 5 by from NJ tax return it was not too difficult, I delayed for a bit but glad I got them done
Date published: 2023-03-25
Rated 5 out of 5 by from Makes Filing Taxes So Easy I have always had a good experience using Turbo Tax, and I feel confident that my return is being filed correctly and accurately.
Date published: 2023-03-25
Rated 1 out of 5 by from Terrible They charged us an underpayment fee incorrectly and there was no way to take this fee off of the return without "upgrading to speak with a licensed representative". Sounds like extortion.
Date published: 2023-03-25
Rated 5 out of 5 by from Super easy Expert was amazing, very knowledgeable and incredibly friendly; made filing my taxes a great experience!
Date published: 2023-03-25
Rated 5 out of 5 by from Terrific Time-Saving TurboTax 8th year using TurboTax and continue to be a satisfied user (except for the frequent requests to upgrade my choice of service). The Q&A format is straightforward. The consistent format allows me to have all of the necessary paperwork organized and prepared in advance (assuming no unusual situations). A considerable time saver over preparing taxes the "old fashioned" way (that is, using pencil-and-paper).
Date published: 2023-03-25
Rated 5 out of 5 by from love TurboTax It was so easy to file this year. 95% of my documents were autoloaded. So easy
Date published: 2023-03-25
Rated 1 out of 5 by from PARTNER’S COST WAS $29 AND MINE WAS $118 The free version wasn’t even free and I owed $1 in federal. Gross.
Date published: 2023-03-25
Rated 5 out of 5 by from great customer service customer service was patient and helped me with my issues.
Date published: 2023-03-25
All TurboTax® Offerings Reviews - Page 407