TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Self-Employed Reviews
Read unbiased reviews from real TurboTax Live Assisted Self-Employed customers. Our tax experts offer unlimited help for freelancers, independent contractors, and gig workers.
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Rated 5 out of 5 by
Jennie R from
Turbo Tax is a great tool!
Turbo Tax is a great tool for basic tax returns for average filers. I think it can be useful for individuals with more complicated deductions, etc because Turbo Tax provides answers to questions and examples to help understand. You can always switch to asking for a live representative which I used last year.
Date published: 2023-03-25
Rated 4 out of 5 by
Honcho1 from
Turbo Tax easy to use!
I had several occasions to call about concerns or needing help. On all occasions I was extremely pleased with the ease of access, knowledge of individuals helping me and overall, everything went smoothly.
Date published: 2023-03-25
Rated 4 out of 5 by
Moocow58 from
NJ tax return
it was not too difficult, I delayed for a bit but glad I got them done
Date published: 2023-03-25
Rated 5 out of 5 by
JVAR from
Makes Filing Taxes So Easy
I have always had a good experience using Turbo Tax, and I feel confident that my return is being filed correctly and accurately.
Date published: 2023-03-25
Rated 1 out of 5 by
Jasoneerqwer from
Terrible
They charged us an underpayment fee incorrectly and there was no way to take this fee off of the return without "upgrading to speak with a licensed representative". Sounds like extortion.
Date published: 2023-03-25
Rated 5 out of 5 by
Henry_F from
Super easy
Expert was amazing, very knowledgeable and incredibly friendly; made filing my taxes a great experience!
Date published: 2023-03-25
Rated 5 out of 5 by
Content in Canton from
Terrific Time-Saving TurboTax
8th year using TurboTax and continue to be a satisfied user (except for the frequent requests to upgrade my choice of service). The Q&A format is straightforward. The consistent format allows me to have all of the necessary paperwork organized and prepared in advance (assuming no unusual situations). A considerable time saver over preparing taxes the "old fashioned" way (that is, using pencil-and-paper).
Date published: 2023-03-25
Rated 5 out of 5 by
Hales 15 from
love TurboTax
It was so easy to file this year. 95% of my documents were autoloaded. So easy
Date published: 2023-03-25
Rated 1 out of 5 by
Joe mama11 from
PARTNER’S COST WAS $29 AND MINE WAS $118
The free version wasn’t even free and I owed $1 in federal. Gross.
Date published: 2023-03-25
Rated 5 out of 5 by
CA83 from
great customer service
customer service was patient and helped me with my issues.
All TurboTax® Offerings Reviews - Page 407
Date published: 2023-03-25
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Jennie R from
Turbo Tax is a great tool!
Turbo Tax is a great tool for basic tax returns for average filers. I think it can be useful for individuals with more complicated deductions, etc because Turbo Tax provides answers to questions and examples to help understand. You can always switch to asking for a live representative which I used last year.
Date published: 2023-03-25
Rated 4 out of 5 by
Honcho1 from
Turbo Tax easy to use!
I had several occasions to call about concerns or needing help. On all occasions I was extremely pleased with the ease of access, knowledge of individuals helping me and overall, everything went smoothly.
Date published: 2023-03-25
Rated 4 out of 5 by
Moocow58 from
NJ tax return
it was not too difficult, I delayed for a bit but glad I got them done
Date published: 2023-03-25
Rated 5 out of 5 by
JVAR from
Makes Filing Taxes So Easy
I have always had a good experience using Turbo Tax, and I feel confident that my return is being filed correctly and accurately.
Date published: 2023-03-25
Rated 1 out of 5 by
Jasoneerqwer from
Terrible
They charged us an underpayment fee incorrectly and there was no way to take this fee off of the return without "upgrading to speak with a licensed representative". Sounds like extortion.
Date published: 2023-03-25
Rated 5 out of 5 by
Henry_F from
Super easy
Expert was amazing, very knowledgeable and incredibly friendly; made filing my taxes a great experience!
Date published: 2023-03-25
Rated 5 out of 5 by
Content in Canton from
Terrific Time-Saving TurboTax
8th year using TurboTax and continue to be a satisfied user (except for the frequent requests to upgrade my choice of service). The Q&A format is straightforward. The consistent format allows me to have all of the necessary paperwork organized and prepared in advance (assuming no unusual situations). A considerable time saver over preparing taxes the "old fashioned" way (that is, using pencil-and-paper).
Date published: 2023-03-25
Rated 5 out of 5 by
Hales 15 from
love TurboTax
It was so easy to file this year. 95% of my documents were autoloaded. So easy
Date published: 2023-03-25
Rated 1 out of 5 by
Joe mama11 from
PARTNER’S COST WAS $29 AND MINE WAS $118
The free version wasn’t even free and I owed $1 in federal. Gross.
Date published: 2023-03-25
Rated 5 out of 5 by
CA83 from
great customer service
customer service was patient and helped me with my issues.
All TurboTax® Offerings Reviews - Page 407
Date published: 2023-03-25