TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Self-Employed Reviews

Read unbiased reviews from real TurboTax Live Assisted Self-Employed customers. Our tax experts offer unlimited help for freelancers, independent contractors, and gig workers.

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Rated 5 out of 5 by from Great Tool For Filing! Turbo tax is very easy to use! 7th year filing and never a problem.
Date published: 2023-03-20
Rated 5 out of 5 by from Easy Peasy Lemon Squeezy Mine and my husband's experience was easy peasy, lemon squeezy!
Date published: 2023-03-20
Rated 3 out of 5 by from Initially confusing when calculating tax We put all our data in up to the point where it told us what our income was and what our tax was going to be. It said we owed 104% of our income. This was disconcerting. We had to go back and recalculate our business income after we put in a 1099-K. The amount on the 1099-K (money run through our credit card processor) had already been accounted for in our Profit and Loss report out of QuickBooks but was then added in as profit again. In addition, as a married couple filing jointly and each claiming one half of our business, we found no way to tell Turbo Tax that the 1099-K was in our business name and that we were each claiming one half of it. We had to put it in twice with one half attributed to each name. This year is the most trouble we have ever had with Turbo Tax.
Date published: 2023-03-20
Rated 1 out of 5 by from feel like i got scammed for some reason I was charged the premium package for a services I presumed would be free or nearly free (a simple tax form). The format was helpful but I could have gone to a physical accountant and paid 100 dollars and had to do no work.
Date published: 2023-03-20
Rated 5 out of 5 by from TurboTax 2022 Deluxe good job Had to actually find the executable file on the program disc & double-click it to start the installation process. Otherwise, had no problem using program & assembled/printed forms easily.
Date published: 2023-03-20
Rated 1 out of 5 by from Turbo Tax--not what it used to be! Not easy to review your return....process very cumbersome. Truly disappointed with this company and will be looking for other options in the coming year.
Date published: 2023-03-20
Rated 2 out of 5 by from More difficult to use this year The on-line version was MUCH more difficult to navigate this year. Additionally, it was very disappointing to not know how much my return was going to cost until I completed entry of all my data. Be more upfront with your pricing structure!
Date published: 2023-03-20
Rated 5 out of 5 by from Have Been Using Turbo for 7 Years ! I never have any stress about doing my taxes with TurboTax. Even when I started my small business I was slightly worried. But Turbo makes it easy! Won't go anywhere else!
Date published: 2023-03-20
Rated 5 out of 5 by from Excellent Product, as usual! We've been successfully using TurboTax Deluxe for 15 years now and appreciate the clear intuitive layout and instructions. We also enjoy the hundreds of dollars saved as compared to using an Accountant!
Date published: 2023-03-20
Rated 5 out of 5 by from TurboTax is money Very patient respectful and courteous lady that helped me. Very pleasant experience.
Date published: 2023-03-20
All TurboTax® Offerings Reviews - Page 320
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great Tool For Filing! Turbo tax is very easy to use! 7th year filing and never a problem.
Date published: 2023-03-20
Rated 5 out of 5 by from Easy Peasy Lemon Squeezy Mine and my husband's experience was easy peasy, lemon squeezy!
Date published: 2023-03-20
Rated 3 out of 5 by from Initially confusing when calculating tax We put all our data in up to the point where it told us what our income was and what our tax was going to be. It said we owed 104% of our income. This was disconcerting. We had to go back and recalculate our business income after we put in a 1099-K. The amount on the 1099-K (money run through our credit card processor) had already been accounted for in our Profit and Loss report out of QuickBooks but was then added in as profit again. In addition, as a married couple filing jointly and each claiming one half of our business, we found no way to tell Turbo Tax that the 1099-K was in our business name and that we were each claiming one half of it. We had to put it in twice with one half attributed to each name. This year is the most trouble we have ever had with Turbo Tax.
Date published: 2023-03-20
Rated 1 out of 5 by from feel like i got scammed for some reason I was charged the premium package for a services I presumed would be free or nearly free (a simple tax form). The format was helpful but I could have gone to a physical accountant and paid 100 dollars and had to do no work.
Date published: 2023-03-20
Rated 5 out of 5 by from TurboTax 2022 Deluxe good job Had to actually find the executable file on the program disc & double-click it to start the installation process. Otherwise, had no problem using program & assembled/printed forms easily.
Date published: 2023-03-20
Rated 1 out of 5 by from Turbo Tax--not what it used to be! Not easy to review your return....process very cumbersome. Truly disappointed with this company and will be looking for other options in the coming year.
Date published: 2023-03-20
Rated 2 out of 5 by from More difficult to use this year The on-line version was MUCH more difficult to navigate this year. Additionally, it was very disappointing to not know how much my return was going to cost until I completed entry of all my data. Be more upfront with your pricing structure!
Date published: 2023-03-20
Rated 5 out of 5 by from Have Been Using Turbo for 7 Years ! I never have any stress about doing my taxes with TurboTax. Even when I started my small business I was slightly worried. But Turbo makes it easy! Won't go anywhere else!
Date published: 2023-03-20
Rated 5 out of 5 by from Excellent Product, as usual! We've been successfully using TurboTax Deluxe for 15 years now and appreciate the clear intuitive layout and instructions. We also enjoy the hundreds of dollars saved as compared to using an Accountant!
Date published: 2023-03-20
Rated 5 out of 5 by from TurboTax is money Very patient respectful and courteous lady that helped me. Very pleasant experience.
Date published: 2023-03-20
All TurboTax® Offerings Reviews - Page 320