TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Self-Employed Reviews

Read unbiased reviews from real TurboTax Live Assisted Self-Employed customers. Our tax experts offer unlimited help for freelancers, independent contractors, and gig workers.

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Rated 5 out of 5 by from Excellent product and service The software is great, but I needed help twice from two different individuals in the chat and they nailed it. Great service.
Date published: 2023-03-16
Rated 5 out of 5 by from Great product Turbo Tax was easy to use, was able to step through the filing process with ease.
Date published: 2023-03-16
Rated 5 out of 5 by from First time to use an Expert! Harry was very professional and understood our situation perfectly. He walked us through everything we had questions about; things that stumped us when we tried to do them ourselves last year.
Date published: 2023-03-16
Rated 5 out of 5 by from review full service Previuus experience was horrible. My experience with Cherryll was great.
Date published: 2023-03-16
Rated 3 out of 5 by from Confusing When entering info, I wanted to enter the amounts for SSA. When entering the tab goes blank and then I have to enter the data into the forms. Took some time to figure that out. I expected it to go directly to the entry for SSA.
Date published: 2023-03-16
Rated 5 out of 5 by from Just keeps getting better. After 20 years, it gets easier every time. Thanks for the updates. Especially the photo snapshots. Hope there's more of those next year - driver's license please!
Date published: 2023-03-16
Rated 4 out of 5 by from easy easy to use, helpful on tracking all deductions highly recommend
Date published: 2023-03-16
Rated 5 out of 5 by from Another Excellent Year Using Turbo Tax Been using TurboTax since 2005. Never any issues. Always easy to use and always accurate. Latest online version is easiest ever.
Date published: 2023-03-16
Rated 3 out of 5 by from Software Bugs and Hard to find Contact Numbeer Have been using TurboTax for many years, however, this year I had numerous software bugs and was even told to answer question in the inverse because of software issue. Also it is EXTREMELY difficult to find the actual telephone number to get real person for assistance. Once there the "AI" that keeps asking your name never works. Very frustrating!
Date published: 2023-03-16
Rated 5 out of 5 by from love turbotax had a rejection in our first filing and turbotax was great to walk us through the fix and resubmitted. encountered problems again with the final not a robot check box erring and Marie was great to help get it corrected. The turbotax support is courteous, efficient and patient
Date published: 2023-03-16
All TurboTax® Offerings Reviews - Page 285
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Excellent product and service The software is great, but I needed help twice from two different individuals in the chat and they nailed it. Great service.
Date published: 2023-03-16
Rated 5 out of 5 by from Great product Turbo Tax was easy to use, was able to step through the filing process with ease.
Date published: 2023-03-16
Rated 5 out of 5 by from First time to use an Expert! Harry was very professional and understood our situation perfectly. He walked us through everything we had questions about; things that stumped us when we tried to do them ourselves last year.
Date published: 2023-03-16
Rated 5 out of 5 by from review full service Previuus experience was horrible. My experience with Cherryll was great.
Date published: 2023-03-16
Rated 3 out of 5 by from Confusing When entering info, I wanted to enter the amounts for SSA. When entering the tab goes blank and then I have to enter the data into the forms. Took some time to figure that out. I expected it to go directly to the entry for SSA.
Date published: 2023-03-16
Rated 5 out of 5 by from Just keeps getting better. After 20 years, it gets easier every time. Thanks for the updates. Especially the photo snapshots. Hope there's more of those next year - driver's license please!
Date published: 2023-03-16
Rated 4 out of 5 by from easy easy to use, helpful on tracking all deductions highly recommend
Date published: 2023-03-16
Rated 5 out of 5 by from Another Excellent Year Using Turbo Tax Been using TurboTax since 2005. Never any issues. Always easy to use and always accurate. Latest online version is easiest ever.
Date published: 2023-03-16
Rated 3 out of 5 by from Software Bugs and Hard to find Contact Numbeer Have been using TurboTax for many years, however, this year I had numerous software bugs and was even told to answer question in the inverse because of software issue. Also it is EXTREMELY difficult to find the actual telephone number to get real person for assistance. Once there the "AI" that keeps asking your name never works. Very frustrating!
Date published: 2023-03-16
Rated 5 out of 5 by from love turbotax had a rejection in our first filing and turbotax was great to walk us through the fix and resubmitted. encountered problems again with the final not a robot check box erring and Marie was great to help get it corrected. The turbotax support is courteous, efficient and patient
Date published: 2023-03-16
All TurboTax® Offerings Reviews - Page 285