TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Self-Employed Reviews

Read unbiased reviews from real TurboTax Live Assisted Self-Employed customers. Our tax experts offer unlimited help for freelancers, independent contractors, and gig workers.

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Rated 1 out of 5 by from Stop trying to sell me extra stuff Although I think turbo tax is easy enough to do, I am troubled at the continued persistence of trying to sell extra tax guidance that is not needed, for your having the option to pay with refund instead of a credit card for the software as being the default (which cost more), and for using credit karma as being the default (cost more). Additionally the cost has increased approx 29% from last year which is much, much greater than inflation. I will be looking at using alternative software or IRS input itself next year.
Date published: 2023-03-19
Rated 5 out of 5 by from turbo tax so easy to use!!! so easy to use have been doing my taxes with them for 25+ years. used the chat help this time when i had a question. problem solved!!!
Date published: 2023-03-19
Rated 5 out of 5 by from turbotax is awesome super easy to use and give me confidence it's right
Date published: 2023-03-19
Rated 5 out of 5 by from Easy to use I have used Turbo Tax for 8 years. I keep coming back because it is easy to use
Date published: 2023-03-19
Rated 2 out of 5 by from Taxes are confusing - this doesn't help I earn a small royalty each year from an assessment that I developed with a colleague about 15 or 20 years ago. When I try to enter that, I am led down a rabbit hole of self employment and business forms that are not relevant. When I completed my taxes this year, I had a 800+ dollar tax bill that seemed a bit high to me. I reviewed my return, did a bit of research, learned that TurboTax had misled me, made some corrections and ended up saving about $250. I realize that the federal tax code is a mess but if you are going to advertise your product as being helpful at least make it so.
Date published: 2023-03-19
Rated 5 out of 5 by from Done! Quick, easy and reliable. Filing with confidence and speed!
Date published: 2023-03-19
Rated 2 out of 5 by from Too Expensive I already make very little and turbo tax taking so much is a slap in the face. I needed this to cover bills. While it was easy to file I did it by myself without help from an assistant.
Date published: 2023-03-19
Rated 4 out of 5 by from Fairly Intuitive Fairly Intuitive, I have never had a problem, I like the email status report
Date published: 2023-03-19
Rated 5 out of 5 by from TurboTax made it easy to prepare my taxes Great experience using TurboTax. Will recommend the product to friends and family
Date published: 2023-03-19
Rated 5 out of 5 by from TurboTax helps reduce the stress TurboTax pulls up the previous year tax info which help verify information
Date published: 2023-03-19
All TurboTax® Offerings Reviews - Page 203
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Stop trying to sell me extra stuff Although I think turbo tax is easy enough to do, I am troubled at the continued persistence of trying to sell extra tax guidance that is not needed, for your having the option to pay with refund instead of a credit card for the software as being the default (which cost more), and for using credit karma as being the default (cost more). Additionally the cost has increased approx 29% from last year which is much, much greater than inflation. I will be looking at using alternative software or IRS input itself next year.
Date published: 2023-03-19
Rated 5 out of 5 by from turbo tax so easy to use!!! so easy to use have been doing my taxes with them for 25+ years. used the chat help this time when i had a question. problem solved!!!
Date published: 2023-03-19
Rated 5 out of 5 by from turbotax is awesome super easy to use and give me confidence it's right
Date published: 2023-03-19
Rated 5 out of 5 by from Easy to use I have used Turbo Tax for 8 years. I keep coming back because it is easy to use
Date published: 2023-03-19
Rated 2 out of 5 by from Taxes are confusing - this doesn't help I earn a small royalty each year from an assessment that I developed with a colleague about 15 or 20 years ago. When I try to enter that, I am led down a rabbit hole of self employment and business forms that are not relevant. When I completed my taxes this year, I had a 800+ dollar tax bill that seemed a bit high to me. I reviewed my return, did a bit of research, learned that TurboTax had misled me, made some corrections and ended up saving about $250. I realize that the federal tax code is a mess but if you are going to advertise your product as being helpful at least make it so.
Date published: 2023-03-19
Rated 5 out of 5 by from Done! Quick, easy and reliable. Filing with confidence and speed!
Date published: 2023-03-19
Rated 2 out of 5 by from Too Expensive I already make very little and turbo tax taking so much is a slap in the face. I needed this to cover bills. While it was easy to file I did it by myself without help from an assistant.
Date published: 2023-03-19
Rated 4 out of 5 by from Fairly Intuitive Fairly Intuitive, I have never had a problem, I like the email status report
Date published: 2023-03-19
Rated 5 out of 5 by from TurboTax made it easy to prepare my taxes Great experience using TurboTax. Will recommend the product to friends and family
Date published: 2023-03-19
Rated 5 out of 5 by from TurboTax helps reduce the stress TurboTax pulls up the previous year tax info which help verify information
Date published: 2023-03-19
All TurboTax® Offerings Reviews - Page 203