TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Premium Reviews

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Rated 4 out of 5 by from 8 year user Always efficient service and very intuitive. Easy for repeat customers to use.
Date published: 2023-03-16
Rated 4 out of 5 by from Great except Working with TurboTax has been great for me for many years except this year when it came to filing it would not allow me to file electronically because there was no entry in 1099R 14a. But there is no 14a and 14 was zero but it would not except zero. I therefore had to file by mail even though in the instructions for filing NY State by mail, why giving me the address, it said I had to file electronically which in fact is not the case.
Date published: 2023-03-16
Rated 5 out of 5 by from I have used Turbo tax for 20 years Turbo Tax is easy to use. Best software for me to use.
Date published: 2023-03-16
Rated 5 out of 5 by from Friendly way to deal with taxes I have been using Turbotax from 1999 and having good experience.
Date published: 2023-03-16
Rated 5 out of 5 by from great got help from turbotax specialist who solved my issue promptly
Date published: 2023-03-16
Rated 5 out of 5 by from Awesome service Never had a live agent before. I think I had the best one, Sandy. She was great!
Date published: 2023-03-16
Rated 5 out of 5 by from Awesome Loved the ease of using Turbo Tax. Will use it again.
Date published: 2023-03-16
Rated 5 out of 5 by from I love Turbo Tax great value and fantastic tax exp I can’t say enough just awesome on my part no stress at all thank you so much Devin
Date published: 2023-03-16
Rated 3 out of 5 by from TurboTax is ok One of the live experts recommended starting all over again after I had spent 4 hours doing the taxes. Within an hour or so of redoing it, she sent me to another representative as she did not know how to help me during the income portion. In total, I spend 7 hours doing the income tax.
Date published: 2023-03-16
Rated 5 out of 5 by from Turbo Tax fixed the issue with oil royalties. I left for a CPA when the software was convinced I was a celebrity. The cost to use TurboTax Deluxe this year, was half of my earnings. Ridiculous, but worth being able to say I'm in Oil.
Date published: 2023-03-16
All TurboTax® Offerings Reviews - Page 324
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from 8 year user Always efficient service and very intuitive. Easy for repeat customers to use.
Date published: 2023-03-16
Rated 4 out of 5 by from Great except Working with TurboTax has been great for me for many years except this year when it came to filing it would not allow me to file electronically because there was no entry in 1099R 14a. But there is no 14a and 14 was zero but it would not except zero. I therefore had to file by mail even though in the instructions for filing NY State by mail, why giving me the address, it said I had to file electronically which in fact is not the case.
Date published: 2023-03-16
Rated 5 out of 5 by from I have used Turbo tax for 20 years Turbo Tax is easy to use. Best software for me to use.
Date published: 2023-03-16
Rated 5 out of 5 by from Friendly way to deal with taxes I have been using Turbotax from 1999 and having good experience.
Date published: 2023-03-16
Rated 5 out of 5 by from great got help from turbotax specialist who solved my issue promptly
Date published: 2023-03-16
Rated 5 out of 5 by from Awesome service Never had a live agent before. I think I had the best one, Sandy. She was great!
Date published: 2023-03-16
Rated 5 out of 5 by from Awesome Loved the ease of using Turbo Tax. Will use it again.
Date published: 2023-03-16
Rated 5 out of 5 by from I love Turbo Tax great value and fantastic tax exp I can’t say enough just awesome on my part no stress at all thank you so much Devin
Date published: 2023-03-16
Rated 3 out of 5 by from TurboTax is ok One of the live experts recommended starting all over again after I had spent 4 hours doing the taxes. Within an hour or so of redoing it, she sent me to another representative as she did not know how to help me during the income portion. In total, I spend 7 hours doing the income tax.
Date published: 2023-03-16
Rated 5 out of 5 by from Turbo Tax fixed the issue with oil royalties. I left for a CPA when the software was convinced I was a celebrity. The cost to use TurboTax Deluxe this year, was half of my earnings. Ridiculous, but worth being able to say I'm in Oil.
Date published: 2023-03-16
All TurboTax® Offerings Reviews - Page 324