TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Premium Reviews

Read unbiased reviews from real TurboTax Live Assisted Premium customers. Get expert help
as you go whether you're self-employed, an independent contractor, or investor.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Quick and easy Have used TurboTax for years. It keeps getting better.
Date published: 2023-03-18
Rated 4 out of 5 by from Entering data was great, sending was difficult Completing the 1041 overall was easy, but electronic sending was impossible. I had to mail them. I couldn't talk to an expert. All I got was previous examples which were helpful, but more time consuming.
Date published: 2023-03-18
Rated 4 out of 5 by from A little visual help for seniors The program is easy to use and pretty straightforward. However, for those of us with visual limitations especially color issues, the selection buttons in light blue with white font is very difficult to read, a least for me. It would be better to make them with a BLACK background with a WHITE font..
Date published: 2023-03-18
Rated 5 out of 5 by from Turbo Tax is convinient Great experience with Turbo Tax! And the premium package has detailed explanation which is very useful!!
Date published: 2023-03-18
Rated 1 out of 5 by from Poor Can not send my Federal tax return. Incompetent. I have never had a problem submitting my return before. Now it is impossible to fix it. What is wrong with this system?
Date published: 2023-03-18
Rated 5 out of 5 by from Super Helpful The assistance was amazing, super easy and supportive
Date published: 2023-03-18
Rated 5 out of 5 by from Great and convenient tax assistance Very easy to use and covers all the bases. Much appeciated.
Date published: 2023-03-18
Rated 5 out of 5 by from DIY Tax Preparation Made Easy I have used Turbo Tax for years because it is an easy step by step process. Although I am an accountant by trade, you don't need to be one to use this software successfully.
Date published: 2023-03-18
Rated 5 out of 5 by from Great help Had to call twice and both helped me so much, first, Betty and then Steven
Date published: 2023-03-18
Rated 5 out of 5 by from TurboTax simple to use First time using and first time filing. Had a tax representative on chat highlighting and answering questions.
Date published: 2023-03-18
All TurboTax® Offerings Reviews - Page 309
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Quick and easy Have used TurboTax for years. It keeps getting better.
Date published: 2023-03-18
Rated 4 out of 5 by from Entering data was great, sending was difficult Completing the 1041 overall was easy, but electronic sending was impossible. I had to mail them. I couldn't talk to an expert. All I got was previous examples which were helpful, but more time consuming.
Date published: 2023-03-18
Rated 4 out of 5 by from A little visual help for seniors The program is easy to use and pretty straightforward. However, for those of us with visual limitations especially color issues, the selection buttons in light blue with white font is very difficult to read, a least for me. It would be better to make them with a BLACK background with a WHITE font..
Date published: 2023-03-18
Rated 5 out of 5 by from Turbo Tax is convinient Great experience with Turbo Tax! And the premium package has detailed explanation which is very useful!!
Date published: 2023-03-18
Rated 1 out of 5 by from Poor Can not send my Federal tax return. Incompetent. I have never had a problem submitting my return before. Now it is impossible to fix it. What is wrong with this system?
Date published: 2023-03-18
Rated 5 out of 5 by from Super Helpful The assistance was amazing, super easy and supportive
Date published: 2023-03-18
Rated 5 out of 5 by from Great and convenient tax assistance Very easy to use and covers all the bases. Much appeciated.
Date published: 2023-03-18
Rated 5 out of 5 by from DIY Tax Preparation Made Easy I have used Turbo Tax for years because it is an easy step by step process. Although I am an accountant by trade, you don't need to be one to use this software successfully.
Date published: 2023-03-18
Rated 5 out of 5 by from Great help Had to call twice and both helped me so much, first, Betty and then Steven
Date published: 2023-03-18
Rated 5 out of 5 by from TurboTax simple to use First time using and first time filing. Had a tax representative on chat highlighting and answering questions.
Date published: 2023-03-18
All TurboTax® Offerings Reviews - Page 309