TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Premium Reviews

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Rated 3 out of 5 by from Payment Process is very frustrating I have used Turbo Tax for several years for Federal and California returns. I always efiled Federal and mailed in CA. This year I decided to also efile CA. In the Turbo Tax software, the price was $20, less a $10 credit for buying at Costco. The charge to my credit card should have been $10.00. When I finally got to the payment site, I was overcharged by $5.
Date published: 2023-07-22
Rated 4 out of 5 by from Probably best available but could be better Some of the questions asked during review could be more clear. Putting in information from K-1s and K-3s could be more clear.
Date published: 2023-07-22
Rated 3 out of 5 by from Too many ads There were too many attempts during the process to sell me upgrades and other services. Save it please and do it at the beginning or the VERY end. Need to see a view of the actual filled out forms for the review. State review was very minimal and not complete enough.
Date published: 2023-07-22
Rated 5 out of 5 by from I love yiur system The system was user friendly and I will use it again in the future. I like how they guide you through.
Date published: 2023-07-22
Rated 4 out of 5 by from Makes Taxes Simple Turbotax seemed to make the process simple. It was easy to do some work, step away, and come back and finish.
Date published: 2023-07-22
Rated 5 out of 5 by from eazy to use was a eazy to use the site to get my taxs done helped with what was needed
Date published: 2023-07-22
Rated 5 out of 5 by from Awesome I am to happy, thanks !!!! it was to easy to do it !!!
Date published: 2023-07-22
Rated 5 out of 5 by from Turbo Tax is great I am so grateful for a free service to do my taxes.
Date published: 2023-07-22
Rated 4 out of 5 by from Could be better I don't like that you ask me questions that you should already know, such as, my state refund from last year or AGI.
Date published: 2023-07-22
Rated 5 out of 5 by from Turbo Tax is Fantastic Easy to use , uploaded my documents, saved time - did not have to type anything - easy peasy!
Date published: 2023-07-22
All TurboTax® Offerings Reviews - Page 206
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Payment Process is very frustrating I have used Turbo Tax for several years for Federal and California returns. I always efiled Federal and mailed in CA. This year I decided to also efile CA. In the Turbo Tax software, the price was $20, less a $10 credit for buying at Costco. The charge to my credit card should have been $10.00. When I finally got to the payment site, I was overcharged by $5.
Date published: 2023-07-22
Rated 4 out of 5 by from Probably best available but could be better Some of the questions asked during review could be more clear. Putting in information from K-1s and K-3s could be more clear.
Date published: 2023-07-22
Rated 3 out of 5 by from Too many ads There were too many attempts during the process to sell me upgrades and other services. Save it please and do it at the beginning or the VERY end. Need to see a view of the actual filled out forms for the review. State review was very minimal and not complete enough.
Date published: 2023-07-22
Rated 5 out of 5 by from I love yiur system The system was user friendly and I will use it again in the future. I like how they guide you through.
Date published: 2023-07-22
Rated 4 out of 5 by from Makes Taxes Simple Turbotax seemed to make the process simple. It was easy to do some work, step away, and come back and finish.
Date published: 2023-07-22
Rated 5 out of 5 by from eazy to use was a eazy to use the site to get my taxs done helped with what was needed
Date published: 2023-07-22
Rated 5 out of 5 by from Awesome I am to happy, thanks !!!! it was to easy to do it !!!
Date published: 2023-07-22
Rated 5 out of 5 by from Turbo Tax is great I am so grateful for a free service to do my taxes.
Date published: 2023-07-22
Rated 4 out of 5 by from Could be better I don't like that you ask me questions that you should already know, such as, my state refund from last year or AGI.
Date published: 2023-07-22
Rated 5 out of 5 by from Turbo Tax is Fantastic Easy to use , uploaded my documents, saved time - did not have to type anything - easy peasy!
Date published: 2023-07-22
All TurboTax® Offerings Reviews - Page 206