TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Premium Reviews

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Rated 2 out of 5 by from Turbo has hidden fees. I have used Turbo Tax for decades. Only to find out this year that they charge you a $40 fee to use direct deposit on your federal and state tax return. This is after already paying to purchase the program. E-file use to be the simple and free way to file your returns, not the case anymore. With people across the U.S. dealing with porch pirates and people stealing their mail, how is this to be considered good customer service!
Date published: 2023-03-22
Rated 4 out of 5 by from Turbo tax gets the job done easily Easy to use and went quickly. Just follow the prompts.
Date published: 2023-03-22
Rated 5 out of 5 by from An Excellent software This is an excellent software. It takes you through the entire tax preparation process. For me, its better than using a tax preparer.
Date published: 2023-03-22
Rated 5 out of 5 by from Very easy to file our taxes I enjoy the step by step instructions that walk me through the filing process
Date published: 2023-03-22
Rated 5 out of 5 by from Excellent List out each column, how to get that answer and or I might talk to the live Experts. Make sure I felt comfortable to move on to next steps. They responsible for their work and our privacy keep let us know that will be Guaranteed.
Date published: 2023-03-22
Rated 5 out of 5 by from GREAT GREAT FOR FAST DONE TAXES AND DETERMINE HOW MUCH THE REFUND WILL BE
Date published: 2023-03-22
Rated 4 out of 5 by from Good Tax software, getting help not easy Have used this program I think since one of its 1st versions. Does good job but you have to do your homework. If an issue occurs getting help is not easy. Used to be all boxes you entered data on you could get help from or make notes (example if you needed to make a list of several items you have to add to come to number to fill box) biut this is no longer available in all boxes
Date published: 2023-03-22
Rated 5 out of 5 by from turbo tax It has always been great doing my taxes with turbo tax because its simple enough to use and it has been 7 years. I would recommend it to anyone.
Date published: 2023-03-22
Rated 5 out of 5 by from Always an amazing experience! I always have the easiest time filing my taxes. It makes it quick with my previous information on hand. Super easy and I love the service and the checks to make sure my taxes are correct.
Date published: 2023-03-22
Rated 1 out of 5 by from Very Expensive I have used Turbo Tax many times in the past and have been very happy with it. But, this year the cost of the product was so exorbitant that I will look else where next year.
Date published: 2023-03-22
All TurboTax® Offerings Reviews - Page 200
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Turbo has hidden fees. I have used Turbo Tax for decades. Only to find out this year that they charge you a $40 fee to use direct deposit on your federal and state tax return. This is after already paying to purchase the program. E-file use to be the simple and free way to file your returns, not the case anymore. With people across the U.S. dealing with porch pirates and people stealing their mail, how is this to be considered good customer service!
Date published: 2023-03-22
Rated 4 out of 5 by from Turbo tax gets the job done easily Easy to use and went quickly. Just follow the prompts.
Date published: 2023-03-22
Rated 5 out of 5 by from An Excellent software This is an excellent software. It takes you through the entire tax preparation process. For me, its better than using a tax preparer.
Date published: 2023-03-22
Rated 5 out of 5 by from Very easy to file our taxes I enjoy the step by step instructions that walk me through the filing process
Date published: 2023-03-22
Rated 5 out of 5 by from Excellent List out each column, how to get that answer and or I might talk to the live Experts. Make sure I felt comfortable to move on to next steps. They responsible for their work and our privacy keep let us know that will be Guaranteed.
Date published: 2023-03-22
Rated 5 out of 5 by from GREAT GREAT FOR FAST DONE TAXES AND DETERMINE HOW MUCH THE REFUND WILL BE
Date published: 2023-03-22
Rated 4 out of 5 by from Good Tax software, getting help not easy Have used this program I think since one of its 1st versions. Does good job but you have to do your homework. If an issue occurs getting help is not easy. Used to be all boxes you entered data on you could get help from or make notes (example if you needed to make a list of several items you have to add to come to number to fill box) biut this is no longer available in all boxes
Date published: 2023-03-22
Rated 5 out of 5 by from turbo tax It has always been great doing my taxes with turbo tax because its simple enough to use and it has been 7 years. I would recommend it to anyone.
Date published: 2023-03-22
Rated 5 out of 5 by from Always an amazing experience! I always have the easiest time filing my taxes. It makes it quick with my previous information on hand. Super easy and I love the service and the checks to make sure my taxes are correct.
Date published: 2023-03-22
Rated 1 out of 5 by from Very Expensive I have used Turbo Tax many times in the past and have been very happy with it. But, this year the cost of the product was so exorbitant that I will look else where next year.
Date published: 2023-03-22
All TurboTax® Offerings Reviews - Page 200