TURBOTAX CUSTOMER REVIEWS

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Rated 5 out of 5 by from my 2022 Taxes Love using TurboTax This is my 8th year using it and it took me approximately 4 hours which is longer than usual. Reason is I'm older and slower now!!!
Date published: 2023-03-19
Rated 2 out of 5 by from Turbo tax is expensive I just did a simple 1040 return and Turbo tax charged me, for STANDARD, $178. (This charge included filing state taxes-$69.00 for state.) I think I will look into something cheaper next year.
Date published: 2023-03-19
Rated 5 out of 5 by from So easy to use from year to year Only odd thing this year was that it told me my employer may have withheld to much in SS taxes this year and I may want to ask for a refund. Since we have 2 incomes on my return, the software didn't tell me which one was the culprit, or how much may have been excessively withheld, so that was a little troubling. I checked the percentages and it was miniscule so I decided to ignore it.
Date published: 2023-03-19
Rated 5 out of 5 by from Great simple tool. Educational and functional!! Great experience every year. Intuit made it simple and easy for this tedious process to be simplified and accurate which is key! Will be using for a long time!
Date published: 2023-03-19
Rated 1 out of 5 by from Not Super Impressed The functionality of information being automatically pulled from my tax forms is nice, but $119 PLUS a $39 processing fee is kind of ridiculous for the bare minimum. I would consider paying that if I was getting a 1x1 walkthrough from a tax professional but not for me to do most of the work and still have to pay that. I will probably be using a different service next year as I feel that TurboTax has jacked up their pricing and its not the best use of my time or money.
Date published: 2023-03-19
Rated 5 out of 5 by from it was good it was good. This is a waste of my time! i said it was good. i dont know now with this bs.
Date published: 2023-03-19
Rated 5 out of 5 by from Easy to Use Very easy to use...ask all the right questions. Try it, you'll like it.
Date published: 2023-03-19
Rated 5 out of 5 by from Awesome! Awesome! So easy. Really loved the Turbo tax flow.
Date published: 2023-03-19
Rated 1 out of 5 by from Make this free or I will use a free software Yes, the process is easy. But, others have figured out how to make it just as easy without gouging people for every little bit and trying to add on useless things we don't need. I will be moving to a free software next year unless this becomes free.
Date published: 2023-03-19
Rated 1 out of 5 by from Gotten much worse Not at all user friendly - getting worse each year. Also - how many times do I need to tell you that I don't want the upgrade? I must have clicked No on that option at least 15 times. Logged us out several times on its own.
Date published: 2023-03-19
All TurboTax® Offerings Reviews - Page 175
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from my 2022 Taxes Love using TurboTax This is my 8th year using it and it took me approximately 4 hours which is longer than usual. Reason is I'm older and slower now!!!
Date published: 2023-03-19
Rated 2 out of 5 by from Turbo tax is expensive I just did a simple 1040 return and Turbo tax charged me, for STANDARD, $178. (This charge included filing state taxes-$69.00 for state.) I think I will look into something cheaper next year.
Date published: 2023-03-19
Rated 5 out of 5 by from So easy to use from year to year Only odd thing this year was that it told me my employer may have withheld to much in SS taxes this year and I may want to ask for a refund. Since we have 2 incomes on my return, the software didn't tell me which one was the culprit, or how much may have been excessively withheld, so that was a little troubling. I checked the percentages and it was miniscule so I decided to ignore it.
Date published: 2023-03-19
Rated 5 out of 5 by from Great simple tool. Educational and functional!! Great experience every year. Intuit made it simple and easy for this tedious process to be simplified and accurate which is key! Will be using for a long time!
Date published: 2023-03-19
Rated 1 out of 5 by from Not Super Impressed The functionality of information being automatically pulled from my tax forms is nice, but $119 PLUS a $39 processing fee is kind of ridiculous for the bare minimum. I would consider paying that if I was getting a 1x1 walkthrough from a tax professional but not for me to do most of the work and still have to pay that. I will probably be using a different service next year as I feel that TurboTax has jacked up their pricing and its not the best use of my time or money.
Date published: 2023-03-19
Rated 5 out of 5 by from it was good it was good. This is a waste of my time! i said it was good. i dont know now with this bs.
Date published: 2023-03-19
Rated 5 out of 5 by from Easy to Use Very easy to use...ask all the right questions. Try it, you'll like it.
Date published: 2023-03-19
Rated 5 out of 5 by from Awesome! Awesome! So easy. Really loved the Turbo tax flow.
Date published: 2023-03-19
Rated 1 out of 5 by from Make this free or I will use a free software Yes, the process is easy. But, others have figured out how to make it just as easy without gouging people for every little bit and trying to add on useless things we don't need. I will be moving to a free software next year unless this becomes free.
Date published: 2023-03-19
Rated 1 out of 5 by from Gotten much worse Not at all user friendly - getting worse each year. Also - how many times do I need to tell you that I don't want the upgrade? I must have clicked No on that option at least 15 times. Logged us out several times on its own.
Date published: 2023-03-19
All TurboTax® Offerings Reviews - Page 175