TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Premium Reviews

Read unbiased reviews from real TurboTax Live Assisted Premium customers. Get expert help
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Rated 4 out of 5 by from Still confuse but very helpful Well, I paid for the premium since I am unsure of what I was doing since it is my first time and all. The stock taxes were confusing part.
Date published: 2023-03-29
Rated 3 out of 5 by from Asked Same Questions Too Many Times I've used TurboTax for many years with good results but I'm having to answer the same questions too many times. This includes entering information, repeating Reviews, and being asked to log in and enter account numbers, etc. over and over.
Date published: 2023-03-29
Rated 5 out of 5 by from Awsome Easy and quick.. that make it less expensive..not so nervous
Date published: 2023-03-29
Rated 5 out of 5 by from I just keep on using Turbo Tax Premium I like how it is easy to "go back" and revisit an area such as INCOME or INVESTMENTS and make a necessary revision that makes a significant difference in the "bottom line" of what you owe or don't owe the IRS.
Date published: 2023-03-29
Rated 5 out of 5 by from Turbo Tax is the Way to Go It was really easy to use step by step instructions
Date published: 2023-03-29
Rated 5 out of 5 by from A+ Filing with TurboTax is easy and simple. No problems adding my first 1098.
Date published: 2023-03-29
Rated 5 out of 5 by from Turbo Tax is Awesome Turbo Tax is user friendly and makes filing taxes feel painless. Thank You
Date published: 2023-03-29
Rated 3 out of 5 by from Not as good as it used to be. I have been using Turbo Tax for about twenty years and for the first time I have found it difficult to work with. One feature that was of value was to be able to download your investment information directly from your broker. Now you have to log into Intuit first which requires that you have a username and password for your company and when I got that information i found that I still could not download the information. I tried several times and finally gave up and entered the data manually which was quite an ordeal. I have spoken with others who had the same problem. I will reconsider using Turbo Tax next year.
Date published: 2023-03-29
Rated 5 out of 5 by from Easy to use and understand Thanks for helping me do this easily and step by step
Date published: 2023-03-29
Rated 5 out of 5 by from Best ever, I love how easy they make it !!! Love this website , they make it so easy and help is amazing!!!
Date published: 2023-03-29
All TurboTax® Offerings Reviews - Page 174
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Still confuse but very helpful Well, I paid for the premium since I am unsure of what I was doing since it is my first time and all. The stock taxes were confusing part.
Date published: 2023-03-29
Rated 3 out of 5 by from Asked Same Questions Too Many Times I've used TurboTax for many years with good results but I'm having to answer the same questions too many times. This includes entering information, repeating Reviews, and being asked to log in and enter account numbers, etc. over and over.
Date published: 2023-03-29
Rated 5 out of 5 by from Awsome Easy and quick.. that make it less expensive..not so nervous
Date published: 2023-03-29
Rated 5 out of 5 by from I just keep on using Turbo Tax Premium I like how it is easy to "go back" and revisit an area such as INCOME or INVESTMENTS and make a necessary revision that makes a significant difference in the "bottom line" of what you owe or don't owe the IRS.
Date published: 2023-03-29
Rated 5 out of 5 by from Turbo Tax is the Way to Go It was really easy to use step by step instructions
Date published: 2023-03-29
Rated 5 out of 5 by from A+ Filing with TurboTax is easy and simple. No problems adding my first 1098.
Date published: 2023-03-29
Rated 5 out of 5 by from Turbo Tax is Awesome Turbo Tax is user friendly and makes filing taxes feel painless. Thank You
Date published: 2023-03-29
Rated 3 out of 5 by from Not as good as it used to be. I have been using Turbo Tax for about twenty years and for the first time I have found it difficult to work with. One feature that was of value was to be able to download your investment information directly from your broker. Now you have to log into Intuit first which requires that you have a username and password for your company and when I got that information i found that I still could not download the information. I tried several times and finally gave up and entered the data manually which was quite an ordeal. I have spoken with others who had the same problem. I will reconsider using Turbo Tax next year.
Date published: 2023-03-29
Rated 5 out of 5 by from Easy to use and understand Thanks for helping me do this easily and step by step
Date published: 2023-03-29
Rated 5 out of 5 by from Best ever, I love how easy they make it !!! Love this website , they make it so easy and help is amazing!!!
Date published: 2023-03-29
All TurboTax® Offerings Reviews - Page 174