TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Premium Reviews
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TurboTaxTurboTax Customer Ratings & Reviews
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Rated 4 out of 5 by
takmom from
Works great until it doesn't
I have filed with Turbo Tax for years. This is the second time that I have had difficulty with Turbo Tax recognizing my states withholding ID and it is a flaw that is frustrating. We are in the era of e-filing and I shouldn't have to print and mail my return in for an error that is within the tax prep program.
Date published: 2023-03-22
Rated 2 out of 5 by
Unhappy customer 1001 from
Turbo has hidden fees.
I have used Turbo Tax for decades. Only to find out this year that they charge you a $40 fee to use direct deposit on your federal and state tax return. This is after already paying to purchase the program. E-file use to be the simple and free way to file your returns, not the case anymore. With people across the U.S. dealing with porch pirates and people stealing their mail, how is this to be considered good customer service!
Date published: 2023-03-22
Rated 4 out of 5 by
jon in colorado from
Turbo tax gets the job done easily
Easy to use and went quickly. Just follow the prompts.
Date published: 2023-03-22
Rated 5 out of 5 by
Tonyshow from
An Excellent software
This is an excellent software. It takes you through the entire tax preparation process. For me, its better than using a tax preparer.
Date published: 2023-03-22
Rated 5 out of 5 by
jdog88 from
Very easy to file our taxes
I enjoy the step by step instructions that walk me through the filing process
Date published: 2023-03-22
Rated 5 out of 5 by
Fran828 from
Excellent
List out each column, how to get that answer and or I might talk to the live Experts. Make sure I felt comfortable to move on to next steps. They responsible for their work and our privacy keep let us know that will be Guaranteed.
Date published: 2023-03-22
Rated 5 out of 5 by
DRNYMIAMI from
GREAT
GREAT FOR FAST DONE TAXES AND DETERMINE HOW MUCH THE REFUND WILL BE
Date published: 2023-03-22
Rated 4 out of 5 by
EFDanville from
Good Tax software, getting help not easy
Have used this program I think since one of its 1st versions. Does good job but you have to do your homework. If an issue occurs getting help is not easy. Used to be all boxes you entered data on you could get help from or make notes (example if you needed to make a list of several items you have to add to come to number to fill box) biut this is no longer available in all boxes
Date published: 2023-03-22
Rated 5 out of 5 by
twgach6s from
turbo tax
It has always been great doing my taxes with turbo tax because its simple enough to use and it has been 7 years. I would recommend it to anyone.
Date published: 2023-03-22
Rated 5 out of 5 by
Kat2188 from
Always an amazing experience!
I always have the easiest time filing my taxes. It makes it quick with my previous information on hand. Super easy and I love the service and the checks to make sure my taxes are correct.
All TurboTax® Offerings Reviews - Page 126
Date published: 2023-03-22
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
takmom from
Works great until it doesn't
I have filed with Turbo Tax for years. This is the second time that I have had difficulty with Turbo Tax recognizing my states withholding ID and it is a flaw that is frustrating. We are in the era of e-filing and I shouldn't have to print and mail my return in for an error that is within the tax prep program.
Date published: 2023-03-22
Rated 2 out of 5 by
Unhappy customer 1001 from
Turbo has hidden fees.
I have used Turbo Tax for decades. Only to find out this year that they charge you a $40 fee to use direct deposit on your federal and state tax return. This is after already paying to purchase the program. E-file use to be the simple and free way to file your returns, not the case anymore. With people across the U.S. dealing with porch pirates and people stealing their mail, how is this to be considered good customer service!
Date published: 2023-03-22
Rated 4 out of 5 by
jon in colorado from
Turbo tax gets the job done easily
Easy to use and went quickly. Just follow the prompts.
Date published: 2023-03-22
Rated 5 out of 5 by
Tonyshow from
An Excellent software
This is an excellent software. It takes you through the entire tax preparation process. For me, its better than using a tax preparer.
Date published: 2023-03-22
Rated 5 out of 5 by
jdog88 from
Very easy to file our taxes
I enjoy the step by step instructions that walk me through the filing process
Date published: 2023-03-22
Rated 5 out of 5 by
Fran828 from
Excellent
List out each column, how to get that answer and or I might talk to the live Experts. Make sure I felt comfortable to move on to next steps. They responsible for their work and our privacy keep let us know that will be Guaranteed.
Date published: 2023-03-22
Rated 5 out of 5 by
DRNYMIAMI from
GREAT
GREAT FOR FAST DONE TAXES AND DETERMINE HOW MUCH THE REFUND WILL BE
Date published: 2023-03-22
Rated 4 out of 5 by
EFDanville from
Good Tax software, getting help not easy
Have used this program I think since one of its 1st versions. Does good job but you have to do your homework. If an issue occurs getting help is not easy. Used to be all boxes you entered data on you could get help from or make notes (example if you needed to make a list of several items you have to add to come to number to fill box) biut this is no longer available in all boxes
Date published: 2023-03-22
Rated 5 out of 5 by
twgach6s from
turbo tax
It has always been great doing my taxes with turbo tax because its simple enough to use and it has been 7 years. I would recommend it to anyone.
Date published: 2023-03-22
Rated 5 out of 5 by
Kat2188 from
Always an amazing experience!
I always have the easiest time filing my taxes. It makes it quick with my previous information on hand. Super easy and I love the service and the checks to make sure my taxes are correct.
All TurboTax® Offerings Reviews - Page 126
Date published: 2023-03-22