TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Premium Reviews

Read unbiased reviews from real TurboTax Live Assisted Premium customers. Get expert help
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Rated 1 out of 5 by from Unnecessary expensive For something is required and for simple returns, it should be free
Date published: 2023-03-30
Rated 3 out of 5 by from Very long and complicated Took way too long to download and required too much time and effort to make the download happen. Program would not load from the disc completely. Spent way too much time downloading the program.
Date published: 2023-03-30
Rated 5 out of 5 by from Easy-to-use Turbo tax was helpful with its help option. Very easy to use.
Date published: 2023-03-30
Rated 5 out of 5 by from TurboTax took the stress away from filing my taxes I had some income changes this year and was worried that I would have to hire a CPA to help. TurboTax asked all the right questions and made completing my taxes easy. The help tool was excellent. I upgraded my package which was exactly what I needed to do for my situation. I love knowing that next year, everything is already saved and ready for the new tax return. It makes it so much easier. I am a TurboTax Lifer!
Date published: 2023-03-30
Rated 5 out of 5 by from Great. Easy to use I like the easy to use format. Definitely recommend
Date published: 2023-03-30
Rated 5 out of 5 by from TurboTax Have used TurboTax for over 20 years now. Very easy instructions to follow and everything is explained well.
Date published: 2023-03-30
Rated 3 out of 5 by from Turbo tax deluxe The price to electronically file additional returns is exorbitant but otherwise I think the product is very helpful.
Date published: 2023-03-30
Rated 5 out of 5 by from Very easy and efficient way to file. Was easy to use and improved from last year. will use again.
Date published: 2023-03-30
Rated 5 out of 5 by from Easy Peezy It's always so easy to file my returns each year. That's why I keep coming back
Date published: 2023-03-30
Rated 5 out of 5 by from Excellent but not transparent on fees TurboTax doesn't make it clear that an extra fee is added if you choose to pay with your tax refund. Then, when you switch back to credit card, they make it seem like you still have to pay the extra fee. Make sure you just keep going with the credit card option, and only at the very end will they tell you that the extra fee is removed.
Date published: 2023-03-30
All TurboTax® Offerings Reviews - Page 118
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Unnecessary expensive For something is required and for simple returns, it should be free
Date published: 2023-03-30
Rated 3 out of 5 by from Very long and complicated Took way too long to download and required too much time and effort to make the download happen. Program would not load from the disc completely. Spent way too much time downloading the program.
Date published: 2023-03-30
Rated 5 out of 5 by from Easy-to-use Turbo tax was helpful with its help option. Very easy to use.
Date published: 2023-03-30
Rated 5 out of 5 by from TurboTax took the stress away from filing my taxes I had some income changes this year and was worried that I would have to hire a CPA to help. TurboTax asked all the right questions and made completing my taxes easy. The help tool was excellent. I upgraded my package which was exactly what I needed to do for my situation. I love knowing that next year, everything is already saved and ready for the new tax return. It makes it so much easier. I am a TurboTax Lifer!
Date published: 2023-03-30
Rated 5 out of 5 by from Great. Easy to use I like the easy to use format. Definitely recommend
Date published: 2023-03-30
Rated 5 out of 5 by from TurboTax Have used TurboTax for over 20 years now. Very easy instructions to follow and everything is explained well.
Date published: 2023-03-30
Rated 3 out of 5 by from Turbo tax deluxe The price to electronically file additional returns is exorbitant but otherwise I think the product is very helpful.
Date published: 2023-03-30
Rated 5 out of 5 by from Very easy and efficient way to file. Was easy to use and improved from last year. will use again.
Date published: 2023-03-30
Rated 5 out of 5 by from Easy Peezy It's always so easy to file my returns each year. That's why I keep coming back
Date published: 2023-03-30
Rated 5 out of 5 by from Excellent but not transparent on fees TurboTax doesn't make it clear that an extra fee is added if you choose to pay with your tax refund. Then, when you switch back to credit card, they make it seem like you still have to pay the extra fee. Make sure you just keep going with the credit card option, and only at the very end will they tell you that the extra fee is removed.
Date published: 2023-03-30
All TurboTax® Offerings Reviews - Page 118