TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Premier Reviews

Read unbiased reviews from real TurboTax Live Assisted Premier customers. Get unlimited help and year-round advice on stocks, bonds, and crypto from tax experts.

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Rated 1 out of 5 by from Costs a lot for people with simple taxes Costs too much, doesn't save me anything. It used to cost a lot less.
Date published: 2023-03-27
Rated 3 out of 5 by from issues with e-file when filing, the back button doesnt work - it makes you start over at the beginning of the file return even if you were several pages beyond
Date published: 2023-03-27
Rated 5 out of 5 by from Its helpful It is helpful to use turbo tax because it has answers to my questions and helps me.
Date published: 2023-03-27
Rated 5 out of 5 by from Fast and Easy! Turbo Tax was very thorough, saved me money, and I was done in half of the time!
Date published: 2023-03-27
Rated 4 out of 5 by from getting it done It's fairly easy. I appreciate the prompting and the info offered so that nothing is left out. Very thorough and accurate. I obviously don't like the extra fees it adds on at the end so I keep my tax situation as simple as possible.
Date published: 2023-03-27
Rated 5 out of 5 by from Turbo Tax was Comprhensible Turbo tax was easy to maneuver. I was able to understand the format without assistance.
Date published: 2023-03-27
Rated 5 out of 5 by from Live help from Turbo Tax is awesome! I appreciate that I can call for help at any time while I am filling out my tax forms. I needed help twice this year, and both representatives were polite, patient, were able to answer my questions, and made me feel confident my forms were correct.
Date published: 2023-03-27
Rated 3 out of 5 by from functional, but be careful Critical reading and consideration are required to avoid signing up for unnecessary services. Also if strange issues occur with uploaded forms, deleting the original and manual uploading will typically solve your problems. Look at the options that aren't recommended to see if it's a better fit for you.
Date published: 2023-03-27
Rated 5 out of 5 by from Turbotax was extremely helpful! Stephen and James were extremely helpful throughout the process and answered all my questions!
Date published: 2023-03-27
Rated 5 out of 5 by from Best Service Ever! Always easy to use and intuitive! I have been using for many years.
Date published: 2023-03-27
All TurboTax® Offerings Reviews - Page 73
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Costs a lot for people with simple taxes Costs too much, doesn't save me anything. It used to cost a lot less.
Date published: 2023-03-27
Rated 3 out of 5 by from issues with e-file when filing, the back button doesnt work - it makes you start over at the beginning of the file return even if you were several pages beyond
Date published: 2023-03-27
Rated 5 out of 5 by from Its helpful It is helpful to use turbo tax because it has answers to my questions and helps me.
Date published: 2023-03-27
Rated 5 out of 5 by from Fast and Easy! Turbo Tax was very thorough, saved me money, and I was done in half of the time!
Date published: 2023-03-27
Rated 4 out of 5 by from getting it done It's fairly easy. I appreciate the prompting and the info offered so that nothing is left out. Very thorough and accurate. I obviously don't like the extra fees it adds on at the end so I keep my tax situation as simple as possible.
Date published: 2023-03-27
Rated 5 out of 5 by from Turbo Tax was Comprhensible Turbo tax was easy to maneuver. I was able to understand the format without assistance.
Date published: 2023-03-27
Rated 5 out of 5 by from Live help from Turbo Tax is awesome! I appreciate that I can call for help at any time while I am filling out my tax forms. I needed help twice this year, and both representatives were polite, patient, were able to answer my questions, and made me feel confident my forms were correct.
Date published: 2023-03-27
Rated 3 out of 5 by from functional, but be careful Critical reading and consideration are required to avoid signing up for unnecessary services. Also if strange issues occur with uploaded forms, deleting the original and manual uploading will typically solve your problems. Look at the options that aren't recommended to see if it's a better fit for you.
Date published: 2023-03-27
Rated 5 out of 5 by from Turbotax was extremely helpful! Stephen and James were extremely helpful throughout the process and answered all my questions!
Date published: 2023-03-27
Rated 5 out of 5 by from Best Service Ever! Always easy to use and intuitive! I have been using for many years.
Date published: 2023-03-27
All TurboTax® Offerings Reviews - Page 73