TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Premier Reviews

Read unbiased reviews from real TurboTax Live Assisted Premier customers. Get unlimited help and year-round advice on stocks, bonds, and crypto from tax experts.

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Rated 5 out of 5 by from TurboTax is the BEST It took me under 2 hours to get a maximum refund. That is including time with a tax professional, Onuoha, that went over every aspect of my return to make sure I didn't miss anything or make any mistakes. I will continue to use TurboTax every year for sure!
Date published: 2023-03-25
Rated 5 out of 5 by from Easy Peasy This is my 8th year filing through Turbo Tax. Couldn't be easier! It asks all the questions and ensured I received my credits for solar and energy installations which I'd have likely missed if I tried to file on my own!
Date published: 2023-03-25
Rated 2 out of 5 by from Accountants are nice, but fees are sneaky The service from the tax specialists was great. The fees, however, were atrocious. I moved this year, so instead of charging me $64 for the state return, they charged me $128. Ridiculous. Sneaky fees are everywhere, and with the paltry return I got, I don't think I'll ever use Turbo Tax again.
Date published: 2023-03-25
Rated 5 out of 5 by from Great Product, Fast and easy Was able to do it quickly without assistance. Highly recommend!
Date published: 2023-03-25
Rated 5 out of 5 by from TurboTax is awesome Best experience ever! It was very easy to use! Totally recommend using this!
Date published: 2023-03-25
Rated 5 out of 5 by from Easy to understand, quick to complete I've used Turbo Tax for almost a decade. They do a thorough job explaining questions, providing information, and moving through the entire process quickly. Highly recommend for those who are doing anything other than the 1040EZ.
Date published: 2023-03-25
Rated 5 out of 5 by from Wonderfully Easy I've used Turbo Tax for my last six returns and have had no issues.
Date published: 2023-03-25
Rated 1 out of 5 by from SNEAKY BUTT I HATE HOW YOU ADD ON COSTS LATER. USING HR BLOCK NEXT YEAR 100%
Date published: 2023-03-25
Rated 5 out of 5 by from Very friendly for first time filer This was my first time filing on my own and I knew next to nothing going into the process. I had just finished school, moved states, and changed employment in the last year so I knew my taxes this year might be confusing. But the interface made the process super seamless and easy to understand. I had a tax expert review my return at the end and give some feedback. He was very personable and friendly and gave constructive feedback.
Date published: 2023-03-25
Rated 5 out of 5 by from Thank you, Turbo Tax Turbo Tax makes the process easy and clear. When I was confused, the help section provided easy answers and support. This is an affordable, helpful tool for a process I hate.
Date published: 2023-03-25
All TurboTax® Offerings Reviews - Page 467
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is the BEST It took me under 2 hours to get a maximum refund. That is including time with a tax professional, Onuoha, that went over every aspect of my return to make sure I didn't miss anything or make any mistakes. I will continue to use TurboTax every year for sure!
Date published: 2023-03-25
Rated 5 out of 5 by from Easy Peasy This is my 8th year filing through Turbo Tax. Couldn't be easier! It asks all the questions and ensured I received my credits for solar and energy installations which I'd have likely missed if I tried to file on my own!
Date published: 2023-03-25
Rated 2 out of 5 by from Accountants are nice, but fees are sneaky The service from the tax specialists was great. The fees, however, were atrocious. I moved this year, so instead of charging me $64 for the state return, they charged me $128. Ridiculous. Sneaky fees are everywhere, and with the paltry return I got, I don't think I'll ever use Turbo Tax again.
Date published: 2023-03-25
Rated 5 out of 5 by from Great Product, Fast and easy Was able to do it quickly without assistance. Highly recommend!
Date published: 2023-03-25
Rated 5 out of 5 by from TurboTax is awesome Best experience ever! It was very easy to use! Totally recommend using this!
Date published: 2023-03-25
Rated 5 out of 5 by from Easy to understand, quick to complete I've used Turbo Tax for almost a decade. They do a thorough job explaining questions, providing information, and moving through the entire process quickly. Highly recommend for those who are doing anything other than the 1040EZ.
Date published: 2023-03-25
Rated 5 out of 5 by from Wonderfully Easy I've used Turbo Tax for my last six returns and have had no issues.
Date published: 2023-03-25
Rated 1 out of 5 by from SNEAKY BUTT I HATE HOW YOU ADD ON COSTS LATER. USING HR BLOCK NEXT YEAR 100%
Date published: 2023-03-25
Rated 5 out of 5 by from Very friendly for first time filer This was my first time filing on my own and I knew next to nothing going into the process. I had just finished school, moved states, and changed employment in the last year so I knew my taxes this year might be confusing. But the interface made the process super seamless and easy to understand. I had a tax expert review my return at the end and give some feedback. He was very personable and friendly and gave constructive feedback.
Date published: 2023-03-25
Rated 5 out of 5 by from Thank you, Turbo Tax Turbo Tax makes the process easy and clear. When I was confused, the help section provided easy answers and support. This is an affordable, helpful tool for a process I hate.
Date published: 2023-03-25
All TurboTax® Offerings Reviews - Page 467