TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Premier Reviews

Read unbiased reviews from real TurboTax Live Assisted Premier customers. Get unlimited help and year-round advice on stocks, bonds, and crypto from tax experts.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 3 out of 5 by from Never had so much trouble! I've been using this since it was MacIntax. Never had so much trouble with it. Difficulty loading from the disk. Completed all the information input and went to print and save, and it wouldn't save. Didn't like the save as name, didn't like the destination. You can't transmit without saving...dumb. I'd already printed it all out. I would have just bypassed it. Then I called for help, and after an hour of being directed to things which weren't on the screen, and sharing the screen I found a way to save all by myself. I may not come back to TurboTax next year.
Date published: 2023-03-16
Rated 5 out of 5 by from I've used turbo tax many times. It simplifies the I think Turbo tax makes filing my taxes quicker and less painless.
Date published: 2023-03-16
Rated 5 out of 5 by from easy Thank you for your assistance. Easy to file and suggestions and information is helpful.
Date published: 2023-03-16
Rated 5 out of 5 by from Great system Easy to navigate and use. Great explanations and directions
Date published: 2023-03-16
Rated 2 out of 5 by from Convenient but deceivingly expensive It's annoying that after you've spent over an hour doing your taxes, they steal 1/3 of your return from you just for filing.
Date published: 2023-03-16
Rated 5 out of 5 by from Kimberly from Turbo Tax was Awesome The products feature were good although some of the questions were a little confusing. That is where Kimberly came in. She assisted and answered all of my questions. We were able to complete my return in 35 minutes.
Date published: 2023-03-16
Rated 5 out of 5 by from Easy to use, and gets the job done! I love the assurance mas protection provides. I never use the CPA's but like that they are an option and will use them if my taxes ever get more complicated.
Date published: 2023-03-16
Rated 5 out of 5 by from Full service was awesome for me. Straight forward and without worries! This is what I needed!
Date published: 2023-03-16
Rated 5 out of 5 by from TURBO TAX IS GREAT We have been using turbo tax for several years now. It takes you through the steps one by one making it super simple.
Date published: 2023-03-16
Rated 4 out of 5 by from awesome awesome program im very satisfied tdhwethjtjh246thet44
Date published: 2023-03-16
All TurboTax® Offerings Reviews - Page 458
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Never had so much trouble! I've been using this since it was MacIntax. Never had so much trouble with it. Difficulty loading from the disk. Completed all the information input and went to print and save, and it wouldn't save. Didn't like the save as name, didn't like the destination. You can't transmit without saving...dumb. I'd already printed it all out. I would have just bypassed it. Then I called for help, and after an hour of being directed to things which weren't on the screen, and sharing the screen I found a way to save all by myself. I may not come back to TurboTax next year.
Date published: 2023-03-16
Rated 5 out of 5 by from I've used turbo tax many times. It simplifies the I think Turbo tax makes filing my taxes quicker and less painless.
Date published: 2023-03-16
Rated 5 out of 5 by from easy Thank you for your assistance. Easy to file and suggestions and information is helpful.
Date published: 2023-03-16
Rated 5 out of 5 by from Great system Easy to navigate and use. Great explanations and directions
Date published: 2023-03-16
Rated 2 out of 5 by from Convenient but deceivingly expensive It's annoying that after you've spent over an hour doing your taxes, they steal 1/3 of your return from you just for filing.
Date published: 2023-03-16
Rated 5 out of 5 by from Kimberly from Turbo Tax was Awesome The products feature were good although some of the questions were a little confusing. That is where Kimberly came in. She assisted and answered all of my questions. We were able to complete my return in 35 minutes.
Date published: 2023-03-16
Rated 5 out of 5 by from Easy to use, and gets the job done! I love the assurance mas protection provides. I never use the CPA's but like that they are an option and will use them if my taxes ever get more complicated.
Date published: 2023-03-16
Rated 5 out of 5 by from Full service was awesome for me. Straight forward and without worries! This is what I needed!
Date published: 2023-03-16
Rated 5 out of 5 by from TURBO TAX IS GREAT We have been using turbo tax for several years now. It takes you through the steps one by one making it super simple.
Date published: 2023-03-16
Rated 4 out of 5 by from awesome awesome program im very satisfied tdhwethjtjh246thet44
Date published: 2023-03-16
All TurboTax® Offerings Reviews - Page 458