TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Premier Reviews
Read unbiased reviews from real TurboTax Live Assisted Premier customers. Get unlimited help and year-round advice on stocks, bonds, and crypto from tax experts.
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Rated 4 out of 5 by
TammyJWB from
I like Turbo Tax
I have used Turbo Tax for over 10 years. I have always liked it but I'm tired of every couple of clicks, it's telling you that you need to purchase some other feature. Taxes are stressful enough and with the amount of money I just paid to the IRS, I don't need Turbo Tax trying to get me to spend more.
Date published: 2023-03-26
Rated 5 out of 5 by
Dieselman929 from
TurboTax does an excellent job
TurboTax does an excellent job, much smoother this year and seamless with inputs and questions. My only objection is the increase in pricing every year.
Date published: 2023-03-26
Rated 5 out of 5 by
whyisst from
Every year it gets better.
Gets better and better every year. Nice to have the live help from tax experts.
Date published: 2023-03-26
Rated 4 out of 5 by
Jason PA from
First Time User
First time using for a simple tax return, worked well, would recommend.
Date published: 2023-03-26
Rated 5 out of 5 by
Neens64 from
Briana is awesome!
Briana helped me get to the final page of my return. Thank you so much!
Date published: 2023-03-26
Rated 2 out of 5 by
AbitPOed from
Turbo Tax Premier DID NOT meet my expectations
I was a long term user of Turbo Tax until approximately 2017-18 era when TT deluxe unexpectedly quit handling investment details. They graciously allowed a "premium" upgrade free of charge. Being a little "miffed", I started using HR Block software which allowed import of TT data and worked great until last year (2021 tax year) it would not import some of my brokerage data(?) which I "hand entered". So I decide to give TT another shot (Premium) Well this did not import my HR Block data. A support call yielded that the form I used last year (1040-SR) was one that would not import....(!!) If I had know that I probably would have stuck with HRB if I was going to "hand enter" something anyway... I'm a "Season User" but at point where convenience is appreciated. Anyway, not sure what I will use next year (?)
Date published: 2023-03-26
Rated 5 out of 5 by
messy me from
love turbo tax
i have used turbo tax for years and never had a problem
Date published: 2023-03-26
Rated 5 out of 5 by
Kansas123456789 from
Awesome
Fast helpful accurate, best way to file if in a rush
Date published: 2023-03-26
Rated 4 out of 5 by
Cheekiechu from
Easy and Helpful EXCEPT for Crypto
I've used Turbotax almost every year since I turned 18. It's fast and easy with the only exception being the crypto section. There was no section for BlockFi Credit Card rewards, which should NOT be taxable. I also had to export a CSV and use Excel to manually edit all of my crypto transactions for BlockFi, which really sucked as it was very tedious and time consuming. Hopefully they streamline crypto in the future.
Date published: 2023-03-26
Rated 5 out of 5 by
Loveland Mike from
Gets better and easier each year
My online chat assistance helped me through a tough spot and was very nice.
All TurboTax® Offerings Reviews - Page 444
Date published: 2023-03-26
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
TammyJWB from
I like Turbo Tax
I have used Turbo Tax for over 10 years. I have always liked it but I'm tired of every couple of clicks, it's telling you that you need to purchase some other feature. Taxes are stressful enough and with the amount of money I just paid to the IRS, I don't need Turbo Tax trying to get me to spend more.
Date published: 2023-03-26
Rated 5 out of 5 by
Dieselman929 from
TurboTax does an excellent job
TurboTax does an excellent job, much smoother this year and seamless with inputs and questions. My only objection is the increase in pricing every year.
Date published: 2023-03-26
Rated 5 out of 5 by
whyisst from
Every year it gets better.
Gets better and better every year. Nice to have the live help from tax experts.
Date published: 2023-03-26
Rated 4 out of 5 by
Jason PA from
First Time User
First time using for a simple tax return, worked well, would recommend.
Date published: 2023-03-26
Rated 5 out of 5 by
Neens64 from
Briana is awesome!
Briana helped me get to the final page of my return. Thank you so much!
Date published: 2023-03-26
Rated 2 out of 5 by
AbitPOed from
Turbo Tax Premier DID NOT meet my expectations
I was a long term user of Turbo Tax until approximately 2017-18 era when TT deluxe unexpectedly quit handling investment details. They graciously allowed a "premium" upgrade free of charge. Being a little "miffed", I started using HR Block software which allowed import of TT data and worked great until last year (2021 tax year) it would not import some of my brokerage data(?) which I "hand entered". So I decide to give TT another shot (Premium) Well this did not import my HR Block data. A support call yielded that the form I used last year (1040-SR) was one that would not import....(!!) If I had know that I probably would have stuck with HRB if I was going to "hand enter" something anyway... I'm a "Season User" but at point where convenience is appreciated. Anyway, not sure what I will use next year (?)
Date published: 2023-03-26
Rated 5 out of 5 by
messy me from
love turbo tax
i have used turbo tax for years and never had a problem
Date published: 2023-03-26
Rated 5 out of 5 by
Kansas123456789 from
Awesome
Fast helpful accurate, best way to file if in a rush
Date published: 2023-03-26
Rated 4 out of 5 by
Cheekiechu from
Easy and Helpful EXCEPT for Crypto
I've used Turbotax almost every year since I turned 18. It's fast and easy with the only exception being the crypto section. There was no section for BlockFi Credit Card rewards, which should NOT be taxable. I also had to export a CSV and use Excel to manually edit all of my crypto transactions for BlockFi, which really sucked as it was very tedious and time consuming. Hopefully they streamline crypto in the future.
Date published: 2023-03-26
Rated 5 out of 5 by
Loveland Mike from
Gets better and easier each year
My online chat assistance helped me through a tough spot and was very nice.
All TurboTax® Offerings Reviews - Page 444
Date published: 2023-03-26