TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Premier Reviews

Read unbiased reviews from real TurboTax Live Assisted Premier customers. Get unlimited help and year-round advice on stocks, bonds, and crypto from tax experts.

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Rated 4 out of 5 by from Easy to enter info I have to enter a K-1 form this year and had a hard time understanding where to enter the info. Turns out I needed to upgrade to the premium package which was not the issue. It was the time I lost getting to the point. Please update the instruction to state clearly this process requires and additional form available in the premium package upgrade. Once I upgraded it was easy to enter. Also I wanted to buy savings bonds with my federal refund. You could add this process takes place when choosing the refund payment method
Date published: 2023-03-25
Rated 5 out of 5 by from Really easy but also comprehensive! The process and simplicity makes it easy to navigate and complete. I also like all the help pop-ups and side screens. I feel really confident that I captured all of my eligible deductions.
Date published: 2023-03-25
Rated 5 out of 5 by from Always Easy and Reliable Takes the sting out of filing taxes every year. Fast and easy.
Date published: 2023-03-25
Rated 5 out of 5 by from All good All good, easy and clear. !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2023-03-25
Rated 5 out of 5 by from Turbo Tax is Very easy and awesome. Turbo Tax is very easy to use and the support you get is unmatched.
Date published: 2023-03-25
Rated 5 out of 5 by from Turbo Tax is great! I have been using Turbo Tax for several years now and the way they lay out each section and let you make changes is super.
Date published: 2023-03-25
Rated 4 out of 5 by from Good program Good program. Used for years. Works well. Recommended.
Date published: 2023-03-25
Rated 4 out of 5 by from TurboTax is dependable I've used TurboTax for the last 7 years and it has always been easy to use. I choose the free version since my income and expenses are pretty basic. There are some things I would like more explanation about. But there are plenty of places that do provide additional explanation on what it's asking.
Date published: 2023-03-25
Rated 2 out of 5 by from Turbo feels like a rip off this year Thanks for taking half my refund. I have been loyal for years and I could have used that extra $129:00 dollars you charged me. I am on a fixed income.
Date published: 2023-03-25
Rated 5 out of 5 by from Amended return. Turbotax system is uniquely design for self application with helpful comments for filing. The system is very capable with appropriate guidelines that will lead to an accurate filing that provides confidence and trust in the completed product.
Date published: 2023-03-25
All TurboTax® Offerings Reviews - Page 425
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Easy to enter info I have to enter a K-1 form this year and had a hard time understanding where to enter the info. Turns out I needed to upgrade to the premium package which was not the issue. It was the time I lost getting to the point. Please update the instruction to state clearly this process requires and additional form available in the premium package upgrade. Once I upgraded it was easy to enter. Also I wanted to buy savings bonds with my federal refund. You could add this process takes place when choosing the refund payment method
Date published: 2023-03-25
Rated 5 out of 5 by from Really easy but also comprehensive! The process and simplicity makes it easy to navigate and complete. I also like all the help pop-ups and side screens. I feel really confident that I captured all of my eligible deductions.
Date published: 2023-03-25
Rated 5 out of 5 by from Always Easy and Reliable Takes the sting out of filing taxes every year. Fast and easy.
Date published: 2023-03-25
Rated 5 out of 5 by from All good All good, easy and clear. !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2023-03-25
Rated 5 out of 5 by from Turbo Tax is Very easy and awesome. Turbo Tax is very easy to use and the support you get is unmatched.
Date published: 2023-03-25
Rated 5 out of 5 by from Turbo Tax is great! I have been using Turbo Tax for several years now and the way they lay out each section and let you make changes is super.
Date published: 2023-03-25
Rated 4 out of 5 by from Good program Good program. Used for years. Works well. Recommended.
Date published: 2023-03-25
Rated 4 out of 5 by from TurboTax is dependable I've used TurboTax for the last 7 years and it has always been easy to use. I choose the free version since my income and expenses are pretty basic. There are some things I would like more explanation about. But there are plenty of places that do provide additional explanation on what it's asking.
Date published: 2023-03-25
Rated 2 out of 5 by from Turbo feels like a rip off this year Thanks for taking half my refund. I have been loyal for years and I could have used that extra $129:00 dollars you charged me. I am on a fixed income.
Date published: 2023-03-25
Rated 5 out of 5 by from Amended return. Turbotax system is uniquely design for self application with helpful comments for filing. The system is very capable with appropriate guidelines that will lead to an accurate filing that provides confidence and trust in the completed product.
Date published: 2023-03-25
All TurboTax® Offerings Reviews - Page 425