TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Premier Reviews

Read unbiased reviews from real TurboTax Live Assisted Premier customers. Get unlimited help and year-round advice on stocks, bonds, and crypto from tax experts.

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Rated 3 out of 5 by from Works great but fees are getting ridiculous Back when turbo tax started, I remember the process being free from start to finish. then you had to pay to file. now I have to pay for turbotax basic which is the same price the deluxe was just one year ago. now not only am I being charged to file my state but now your making me pay to "processing". that should be already part of the filing charge.
Date published: 2023-03-17
Rated 2 out of 5 by from Entering PIN fro IRS Where do you enter the IRS IP Pin. Your instructions are very unclear
Date published: 2023-03-17
Rated 5 out of 5 by from Great tax preparation Easy to use and very easy to navigate through the whole process.
Date published: 2023-03-17
Rated 5 out of 5 by from Quick and Thorough Sixth year using TurboTax. The flow, prompts and tips make the experience work well. The ability to circle back to assure correctness is essential to me and my confidence in my returns.
Date published: 2023-03-17
Rated 5 out of 5 by from Great work Turbo Tax Helped me figure out what needed to be done on continue with my filing
Date published: 2023-03-17
Rated 5 out of 5 by from So far so good Thank you Laurie for helping me out to the fullest. I appreciate your help. If I need further assistance, I will be able to rely on you to come up with a solution while contributing to solving the problem with other experts.
Date published: 2023-03-17
Rated 5 out of 5 by from Great Product! Turbotax keep out doing themselves! Each year their tax software just gets better and better.
Date published: 2023-03-17
Rated 5 out of 5 by from Turbotax is beyond wonderful and so so helpful!!! This was my first tax filing, ever, and Id say it was a success. I was nervous at first to screw up and file my taxes wrong but TurboTax helped guide me through the tax season!
Date published: 2023-03-17
Rated 4 out of 5 by from My tax partner for 20 years! Sometimes a hiccup but we get it done! Wouldn't let me enter my business income as a 1099-NEC as it came so called it a 1099-MISC. Had to fight to enter my state estimated's. Never know if it is me or the program. Nice that I can download investment Information.
Date published: 2023-03-17
Rated 5 out of 5 by from Organized and Done in One It was not as overwhelming as I had thought. I really appreciate the organization and thoughtful process provided by turbotax!!
Date published: 2023-03-17
All TurboTax® Offerings Reviews - Page 417
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Works great but fees are getting ridiculous Back when turbo tax started, I remember the process being free from start to finish. then you had to pay to file. now I have to pay for turbotax basic which is the same price the deluxe was just one year ago. now not only am I being charged to file my state but now your making me pay to "processing". that should be already part of the filing charge.
Date published: 2023-03-17
Rated 2 out of 5 by from Entering PIN fro IRS Where do you enter the IRS IP Pin. Your instructions are very unclear
Date published: 2023-03-17
Rated 5 out of 5 by from Great tax preparation Easy to use and very easy to navigate through the whole process.
Date published: 2023-03-17
Rated 5 out of 5 by from Quick and Thorough Sixth year using TurboTax. The flow, prompts and tips make the experience work well. The ability to circle back to assure correctness is essential to me and my confidence in my returns.
Date published: 2023-03-17
Rated 5 out of 5 by from Great work Turbo Tax Helped me figure out what needed to be done on continue with my filing
Date published: 2023-03-17
Rated 5 out of 5 by from So far so good Thank you Laurie for helping me out to the fullest. I appreciate your help. If I need further assistance, I will be able to rely on you to come up with a solution while contributing to solving the problem with other experts.
Date published: 2023-03-17
Rated 5 out of 5 by from Great Product! Turbotax keep out doing themselves! Each year their tax software just gets better and better.
Date published: 2023-03-17
Rated 5 out of 5 by from Turbotax is beyond wonderful and so so helpful!!! This was my first tax filing, ever, and Id say it was a success. I was nervous at first to screw up and file my taxes wrong but TurboTax helped guide me through the tax season!
Date published: 2023-03-17
Rated 4 out of 5 by from My tax partner for 20 years! Sometimes a hiccup but we get it done! Wouldn't let me enter my business income as a 1099-NEC as it came so called it a 1099-MISC. Had to fight to enter my state estimated's. Never know if it is me or the program. Nice that I can download investment Information.
Date published: 2023-03-17
Rated 5 out of 5 by from Organized and Done in One It was not as overwhelming as I had thought. I really appreciate the organization and thoughtful process provided by turbotax!!
Date published: 2023-03-17
All TurboTax® Offerings Reviews - Page 417