TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Premier Reviews

Read unbiased reviews from real TurboTax Live Assisted Premier customers. Get unlimited help and year-round advice on stocks, bonds, and crypto from tax experts.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from too much add ons too many add ons and they force you into it when you have sold taxes.
Date published: 2023-03-25
Rated 5 out of 5 by from Screenshare-Helpful, Knowledgeable, & Efficient! Duane was absolutely the best Turbo Tax advisor I've ever worked with; knowledgeable, helpful, and efficient by phone and screenshare. Just what I needed. Thank you!
Date published: 2023-03-25
Rated 5 out of 5 by from Easy to navigate, confidence in the result Every year more straight forward, love the upload feature.
Date published: 2023-03-25
Rated 4 out of 5 by from Walked me through everything. Mostly positive experience. TurboTax asks questions in a logical, organized progression that is usually easy to follow and helps you feel confident that all bases were covered in each tax category.
Date published: 2023-03-25
Rated 5 out of 5 by from Efficient and very user friendly Filing tax returns can be a lengthy and scary process - Turbo Tax takes all the stress out of this, The user interface is simple to understand and the new Race Mode encourages you to keep working at it and reach the finish line.
Date published: 2023-03-25
Rated 5 out of 5 by from easy to use needed a little help and got it easy enough from live person
Date published: 2023-03-25
Rated 1 out of 5 by from This year's TurboTax is the worst yet We encountered multiple bugs during our return, like nonresponsive buttons, or tax sums that did not match. Loading the final return PDF was nonfunctional. We live in Washington state which had tax changes in 2022, which TurboTax was not able to handle.
Date published: 2023-03-25
Rated 5 out of 5 by from tURBO rEVIEW Easy and informative, it helped identify areas I was not aware of, and I really liked always seeing impact on my return or on what I owed
Date published: 2023-03-25
Rated 4 out of 5 by from Good Very Good Very Good Very Good Very GoodVery Good Very Good
Date published: 2023-03-25
Rated 5 out of 5 by from Turbo Tax is awesome! I've used TT for over 10 years. Each year it gets easier to use.
Date published: 2023-03-25
All TurboTax® Offerings Reviews - Page 384
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from too much add ons too many add ons and they force you into it when you have sold taxes.
Date published: 2023-03-25
Rated 5 out of 5 by from Screenshare-Helpful, Knowledgeable, & Efficient! Duane was absolutely the best Turbo Tax advisor I've ever worked with; knowledgeable, helpful, and efficient by phone and screenshare. Just what I needed. Thank you!
Date published: 2023-03-25
Rated 5 out of 5 by from Easy to navigate, confidence in the result Every year more straight forward, love the upload feature.
Date published: 2023-03-25
Rated 4 out of 5 by from Walked me through everything. Mostly positive experience. TurboTax asks questions in a logical, organized progression that is usually easy to follow and helps you feel confident that all bases were covered in each tax category.
Date published: 2023-03-25
Rated 5 out of 5 by from Efficient and very user friendly Filing tax returns can be a lengthy and scary process - Turbo Tax takes all the stress out of this, The user interface is simple to understand and the new Race Mode encourages you to keep working at it and reach the finish line.
Date published: 2023-03-25
Rated 5 out of 5 by from easy to use needed a little help and got it easy enough from live person
Date published: 2023-03-25
Rated 1 out of 5 by from This year's TurboTax is the worst yet We encountered multiple bugs during our return, like nonresponsive buttons, or tax sums that did not match. Loading the final return PDF was nonfunctional. We live in Washington state which had tax changes in 2022, which TurboTax was not able to handle.
Date published: 2023-03-25
Rated 5 out of 5 by from tURBO rEVIEW Easy and informative, it helped identify areas I was not aware of, and I really liked always seeing impact on my return or on what I owed
Date published: 2023-03-25
Rated 4 out of 5 by from Good Very Good Very Good Very Good Very GoodVery Good Very Good
Date published: 2023-03-25
Rated 5 out of 5 by from Turbo Tax is awesome! I've used TT for over 10 years. Each year it gets easier to use.
Date published: 2023-03-25
All TurboTax® Offerings Reviews - Page 384