TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Premier Reviews

Read unbiased reviews from real TurboTax Live Assisted Premier customers. Get unlimited help and year-round advice on stocks, bonds, and crypto from tax experts.

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Rated 5 out of 5 by from Simple to use with guided assistance and info Turbo tax provides a quick and easy way to file with the assistance and use of previously entered info.
Date published: 2023-03-20
Rated 4 out of 5 by from TurboTax easy to use. easy to use in general. I used in past 4 years. but for stock option portion, I confused.
Date published: 2023-03-20
Rated 3 out of 5 by from IRS IP Pin number issues after filing The option to enter your current year's IRS IP Pin number is not coming up as you process your current year's information online with TurboTax. The IRS rejected after I paid and submitted my tax forms twice now wanting my IP Pin first and then second reject wanted my husband's pin number for 2022. Why didn't this question come up thru the initial process of inputting current year information so your documents aren't rejected by IRS to start with. It should be part of review of personal information and/or at end when requesting driver license numbers to confirm identity.
Date published: 2023-03-20
Rated 5 out of 5 by from TURBO TAX USER FOR DECADES ALWAYS FAST, ACCURATE, EFFICIENT YEAR AFTER YEAR. VERY SATISFIED.
Date published: 2023-03-20
Rated 5 out of 5 by from Turbo Tax is Good Have used TurboTax for several years and get as good or better results than when I have my taxes prepared by a CPA.
Date published: 2023-03-20
Rated 5 out of 5 by from Turbo Tax has the best tax service in the Country! My experience was very care taking and professional !
Date published: 2023-03-20
Rated 5 out of 5 by from Year number 35 in a row with Tubro Tax Remains an outstanding tool for doing your own taxes. Touches every base and guides you through every step.
Date published: 2023-03-20
Rated 5 out of 5 by from Turbo tax beats filing manually. Two minor items. 1. You kept presenting the prompt that I would be amazed when I indicated that I prefer to type things in myself - it got old after the second prompt. 2. I had trouble finding where to enter my Virginia refund. I do not recall getting prompted to enter this. I had to search for the 1099-G form. Getting the correct place was more difficult than I anticipated.
Date published: 2023-03-20
Rated 2 out of 5 by from Turbo Tax was Decent In general, my experience was pretty decent. There seems to be a bug with entering an S-Corp carryforward loss. I completed Form 7203, but the allowable carryforward loss did not get entered on Schedule E correctly. If you manually adjust K-1 Box 1 per the loss, the net value gets entered on a single line on Schedule E. However, there should be 2 lines with the second one noted "PYA". In order to do that, I had to create a second K-1 named PYA for the allowable carryforward loss. This was not easy to figure out. There was no guidance within TurboTax and there is no way to contact Support without paying. I didn't need tax advice. I needed technical support for the software. I didn't think I should have to pay for that! Fortunately I figured it out on my own.
Date published: 2023-03-20
Rated 5 out of 5 by from Great product. Took me only 15 minutes to complete my taxes. Awsome!
Date published: 2023-03-20
All TurboTax® Offerings Reviews - Page 353
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Simple to use with guided assistance and info Turbo tax provides a quick and easy way to file with the assistance and use of previously entered info.
Date published: 2023-03-20
Rated 4 out of 5 by from TurboTax easy to use. easy to use in general. I used in past 4 years. but for stock option portion, I confused.
Date published: 2023-03-20
Rated 3 out of 5 by from IRS IP Pin number issues after filing The option to enter your current year's IRS IP Pin number is not coming up as you process your current year's information online with TurboTax. The IRS rejected after I paid and submitted my tax forms twice now wanting my IP Pin first and then second reject wanted my husband's pin number for 2022. Why didn't this question come up thru the initial process of inputting current year information so your documents aren't rejected by IRS to start with. It should be part of review of personal information and/or at end when requesting driver license numbers to confirm identity.
Date published: 2023-03-20
Rated 5 out of 5 by from TURBO TAX USER FOR DECADES ALWAYS FAST, ACCURATE, EFFICIENT YEAR AFTER YEAR. VERY SATISFIED.
Date published: 2023-03-20
Rated 5 out of 5 by from Turbo Tax is Good Have used TurboTax for several years and get as good or better results than when I have my taxes prepared by a CPA.
Date published: 2023-03-20
Rated 5 out of 5 by from Turbo Tax has the best tax service in the Country! My experience was very care taking and professional !
Date published: 2023-03-20
Rated 5 out of 5 by from Year number 35 in a row with Tubro Tax Remains an outstanding tool for doing your own taxes. Touches every base and guides you through every step.
Date published: 2023-03-20
Rated 5 out of 5 by from Turbo tax beats filing manually. Two minor items. 1. You kept presenting the prompt that I would be amazed when I indicated that I prefer to type things in myself - it got old after the second prompt. 2. I had trouble finding where to enter my Virginia refund. I do not recall getting prompted to enter this. I had to search for the 1099-G form. Getting the correct place was more difficult than I anticipated.
Date published: 2023-03-20
Rated 2 out of 5 by from Turbo Tax was Decent In general, my experience was pretty decent. There seems to be a bug with entering an S-Corp carryforward loss. I completed Form 7203, but the allowable carryforward loss did not get entered on Schedule E correctly. If you manually adjust K-1 Box 1 per the loss, the net value gets entered on a single line on Schedule E. However, there should be 2 lines with the second one noted "PYA". In order to do that, I had to create a second K-1 named PYA for the allowable carryforward loss. This was not easy to figure out. There was no guidance within TurboTax and there is no way to contact Support without paying. I didn't need tax advice. I needed technical support for the software. I didn't think I should have to pay for that! Fortunately I figured it out on my own.
Date published: 2023-03-20
Rated 5 out of 5 by from Great product. Took me only 15 minutes to complete my taxes. Awsome!
Date published: 2023-03-20
All TurboTax® Offerings Reviews - Page 353