TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Premier Reviews

Read unbiased reviews from real TurboTax Live Assisted Premier customers. Get unlimited help and year-round advice on stocks, bonds, and crypto from tax experts.

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Rated 5 out of 5 by from Easy to understand and painless An easy walkthrough that tracks your refund, or lack thereof, throughout. I liked that one can dig in a little more on details of why something is or isn't deductible. There was the usual upsell attempt at intervals, but not to an obnoxious level.
Date published: 2023-03-27
Rated 5 out of 5 by from GREAT HELP ALL THE HELP I NEEDED WAS PROVIDED. LYNNE WAS SO HELPFUL
Date published: 2023-03-27
Rated 4 out of 5 by from 2022 Taxes Turbo Tax is always good but not Great. Have to do quite a bit of searching to get answers. Quick links in the forms would correct this.
Date published: 2023-03-27
Rated 1 out of 5 by from Instructions to Amend a Return Are Useless I needed to amend tax returns for two previous years. I went to the TurboTax website to find out how to do this. The instructions were poor. It stated to click on the link at the beginning of the return to amend but there was no link. After fumbling around the software program for over an hour I finally figured out how to amend my returns. The online help for this issue needs to be updated.
Date published: 2023-03-27
Rated 5 out of 5 by from Super easy to use! we love turbo tax, super simple easy to use and find answers to our questions.
Date published: 2023-03-27
Rated 5 out of 5 by from Turbo Tax live agent helped me file this year Turbo Tax live agent with over 20 years of experience helped me file my state and federal tax returns this year, I had trouble with crypto review entrees & the agent knew exactly what to do & explained filing crypto to me which helped my understand in future years filing taxes I will connect with and live agent if i run into errors again in the future. turbo tax is a great platform
Date published: 2023-03-27
Rated 5 out of 5 by from great makes taxes easy and I couldn't recommend a better program
Date published: 2023-03-27
Rated 5 out of 5 by from Very Easy to Use I have used Turbo Tax for the past five years. Each year it has gotten easier and easier to use. It took me less than two hours finish everything. Overall I could not be happier with the product.
Date published: 2023-03-27
Rated 5 out of 5 by from Filing taxes this year was extremely easy! Great Experience! The platform is very user friendly and made the process of filing both federal and state taxes easy!
Date published: 2023-03-27
Rated 5 out of 5 by from Turbo Tax makes it easy to file Near the end of filing utilizing Turbo tax I had Cassandra ?? call me and we went over everything I had done. She was very helpful in answering things I wasn't sure about. She really put me at ease
Date published: 2023-03-27
All TurboTax® Offerings Reviews - Page 310
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy to understand and painless An easy walkthrough that tracks your refund, or lack thereof, throughout. I liked that one can dig in a little more on details of why something is or isn't deductible. There was the usual upsell attempt at intervals, but not to an obnoxious level.
Date published: 2023-03-27
Rated 5 out of 5 by from GREAT HELP ALL THE HELP I NEEDED WAS PROVIDED. LYNNE WAS SO HELPFUL
Date published: 2023-03-27
Rated 4 out of 5 by from 2022 Taxes Turbo Tax is always good but not Great. Have to do quite a bit of searching to get answers. Quick links in the forms would correct this.
Date published: 2023-03-27
Rated 1 out of 5 by from Instructions to Amend a Return Are Useless I needed to amend tax returns for two previous years. I went to the TurboTax website to find out how to do this. The instructions were poor. It stated to click on the link at the beginning of the return to amend but there was no link. After fumbling around the software program for over an hour I finally figured out how to amend my returns. The online help for this issue needs to be updated.
Date published: 2023-03-27
Rated 5 out of 5 by from Super easy to use! we love turbo tax, super simple easy to use and find answers to our questions.
Date published: 2023-03-27
Rated 5 out of 5 by from Turbo Tax live agent helped me file this year Turbo Tax live agent with over 20 years of experience helped me file my state and federal tax returns this year, I had trouble with crypto review entrees & the agent knew exactly what to do & explained filing crypto to me which helped my understand in future years filing taxes I will connect with and live agent if i run into errors again in the future. turbo tax is a great platform
Date published: 2023-03-27
Rated 5 out of 5 by from great makes taxes easy and I couldn't recommend a better program
Date published: 2023-03-27
Rated 5 out of 5 by from Very Easy to Use I have used Turbo Tax for the past five years. Each year it has gotten easier and easier to use. It took me less than two hours finish everything. Overall I could not be happier with the product.
Date published: 2023-03-27
Rated 5 out of 5 by from Filing taxes this year was extremely easy! Great Experience! The platform is very user friendly and made the process of filing both federal and state taxes easy!
Date published: 2023-03-27
Rated 5 out of 5 by from Turbo Tax makes it easy to file Near the end of filing utilizing Turbo tax I had Cassandra ?? call me and we went over everything I had done. She was very helpful in answering things I wasn't sure about. She really put me at ease
Date published: 2023-03-27
All TurboTax® Offerings Reviews - Page 310