TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Premier Reviews
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TurboTax Online
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TurboTax Live Full Service
Rated 4 out of 5 by
BJR 27 from
Turbo Tax is great!
Turbo tax experts are always available to answer any questions you have!
Date published: 2023-03-21
Rated 1 out of 5 by
Wind Kun from
Too Expensive
Price increased triple on base version to compare last year. I could not believe I have to pay over $140 on simple entries. I rather pay someone to do my taxes with less money
Date published: 2023-03-21
Rated 4 out of 5 by
Bruce man from
Great Program if you have a Simple tax situation
Turbo Tax has always worked for my simple life. 1 job on file and not too many complicated life situations make using turbo tax super simple.
Date published: 2023-03-21
Rated 2 out of 5 by
uncle bug from
annoying do loop around change of fiduciary
Got into a recursive do loop after I indicated that the address of the trust fiduciary had changed.
Date published: 2023-03-21
Rated 5 out of 5 by
GlenF08 from
TurboTax is Awesome
Fast and easy to use. TurboTax recommend all the tax break that it thinks you are qualified.
Date published: 2023-03-21
Rated 4 out of 5 by
school didnt prepare me from
its gotten better
i dont know if ive gotten better at filing my own taxes or if turbotax has adjusted the language they used to be more comprehensible and understandable but there is a noticeable difference from the latter years. the milage disclosure could format its miles driven in a normal way using words and in the correct chronological order. that would be grand.
Date published: 2023-03-21
Rated 5 out of 5 by
amneh from
Easy to use
i like it saves the work completed and brings me back to the point to continue I wish the help windows are easier to understand, i find most of them useless Also I like it brings basic info from the previous year, it is nice to compare excellent feature
Date published: 2023-03-21
Rated 5 out of 5 by
abileneres from
User friendly and painless
After getting the forms together, this tax return platform was simple and worth the cost.
Date published: 2023-03-21
Rated 5 out of 5 by
KennyLove from
7 Years a Customer
No need to wait days to get your returns done, I have been using TurboTax for 7 years now and I have never been disappointed. Simply AWESOME!
Date published: 2023-03-21
Rated 2 out of 5 by
AJST from
Self Guided is better than any of the "experts"
I tried the full service version which wound up being 100% self service, my "expert" didn't send me the correct forms and gave me absolutely no guidance on how to fill them out. The self guided live assisted was much clearer on how to deal with the forms, but when I had one question and had to use the live chat, the "expert" had me delete all the work I had already done, just to re-enter it and eventually find the answer to my question 20+ minutes later. Completely insane that this is a paid service, total and complete waste.
All TurboTax® Offerings Reviews - Page 279
Date published: 2023-03-21
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
BJR 27 from
Turbo Tax is great!
Turbo tax experts are always available to answer any questions you have!
Date published: 2023-03-21
Rated 1 out of 5 by
Wind Kun from
Too Expensive
Price increased triple on base version to compare last year. I could not believe I have to pay over $140 on simple entries. I rather pay someone to do my taxes with less money
Date published: 2023-03-21
Rated 4 out of 5 by
Bruce man from
Great Program if you have a Simple tax situation
Turbo Tax has always worked for my simple life. 1 job on file and not too many complicated life situations make using turbo tax super simple.
Date published: 2023-03-21
Rated 2 out of 5 by
uncle bug from
annoying do loop around change of fiduciary
Got into a recursive do loop after I indicated that the address of the trust fiduciary had changed.
Date published: 2023-03-21
Rated 5 out of 5 by
GlenF08 from
TurboTax is Awesome
Fast and easy to use. TurboTax recommend all the tax break that it thinks you are qualified.
Date published: 2023-03-21
Rated 4 out of 5 by
school didnt prepare me from
its gotten better
i dont know if ive gotten better at filing my own taxes or if turbotax has adjusted the language they used to be more comprehensible and understandable but there is a noticeable difference from the latter years. the milage disclosure could format its miles driven in a normal way using words and in the correct chronological order. that would be grand.
Date published: 2023-03-21
Rated 5 out of 5 by
amneh from
Easy to use
i like it saves the work completed and brings me back to the point to continue I wish the help windows are easier to understand, i find most of them useless Also I like it brings basic info from the previous year, it is nice to compare excellent feature
Date published: 2023-03-21
Rated 5 out of 5 by
abileneres from
User friendly and painless
After getting the forms together, this tax return platform was simple and worth the cost.
Date published: 2023-03-21
Rated 5 out of 5 by
KennyLove from
7 Years a Customer
No need to wait days to get your returns done, I have been using TurboTax for 7 years now and I have never been disappointed. Simply AWESOME!
Date published: 2023-03-21
Rated 2 out of 5 by
AJST from
Self Guided is better than any of the "experts"
I tried the full service version which wound up being 100% self service, my "expert" didn't send me the correct forms and gave me absolutely no guidance on how to fill them out. The self guided live assisted was much clearer on how to deal with the forms, but when I had one question and had to use the live chat, the "expert" had me delete all the work I had already done, just to re-enter it and eventually find the answer to my question 20+ minutes later. Completely insane that this is a paid service, total and complete waste.
All TurboTax® Offerings Reviews - Page 279
Date published: 2023-03-21