TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Premier Reviews

Read unbiased reviews from real TurboTax Live Assisted Premier customers. Get unlimited help and year-round advice on stocks, bonds, and crypto from tax experts.

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Rated 2 out of 5 by from Payment issue Previous year I paid for live help. I didn't want that this year but it charged me for it anyway's. I figured since I paid for it I would use it and asked a live agent to look over something with my return. I was on for hour and a half with them and they resolved absolutely nothing for me!
Date published: 2023-03-28
Rated 5 out of 5 by from TurboTax Is Awesome The process was very smooth and was able to get everything done in a timely fashion. I really like the tips/hints which were helpful along the way of inputting the information/what documents are needed for certain sections.
Date published: 2023-03-28
Rated 5 out of 5 by from Turbotax is simply useful. I've been using Turbotax for more than 20 years now. Each year it shows and incremental improvement in information provided and clarity of presentation.
Date published: 2023-03-28
Rated 5 out of 5 by from TurboTax was a great experience TurboTax was so easy it walked me through step by step
Date published: 2023-03-28
Rated 5 out of 5 by from great product simple and easy, a person can review and edit whenever needed
Date published: 2023-03-28
Rated 5 out of 5 by from TurboTax is great I have been using TurboTax for close to 30+ years. One year, I tried another, never went back to cheap knock-off. TurboTax is great. I worked at H&R Block, back when we still used mimeograph machine for copies in the late 60's.
Date published: 2023-03-28
Rated 2 out of 5 by from Cumbersome and confusing Cumbersome and confusing. Not 1/10th as easy as Turbo Tax Premier. Why the heck Turbo Tax Business doesn't have the ability to download the info from my broker's website for a Trust 1041 into all the proper forms, like we can do with Premier on a 1040, is beyond me. I spend more time trying to figure out where all the dang numbers go and typing them in than should be necessary. I'm sure an accountant can use it okay, but Turbo Tax is supposed to make this easy and take care of the rest of us.
Date published: 2023-03-28
Rated 5 out of 5 by from Fast, Easy, Free I started my taxes after being quoted, $309 by, H&R. The process was simple to understand, fast enough for me, and cost efficient.
Date published: 2023-03-28
Rated 5 out of 5 by from Awesome Was easy and very helpful it was my first time doing it myself thank you so much
Date published: 2023-03-28
Rated 3 out of 5 by from explanations Poor instructions about what needs to be corrected and what is expected by form to be entered ( numbers or letters or ?).
Date published: 2023-03-28
All TurboTax® Offerings Reviews - Page 263
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Payment issue Previous year I paid for live help. I didn't want that this year but it charged me for it anyway's. I figured since I paid for it I would use it and asked a live agent to look over something with my return. I was on for hour and a half with them and they resolved absolutely nothing for me!
Date published: 2023-03-28
Rated 5 out of 5 by from TurboTax Is Awesome The process was very smooth and was able to get everything done in a timely fashion. I really like the tips/hints which were helpful along the way of inputting the information/what documents are needed for certain sections.
Date published: 2023-03-28
Rated 5 out of 5 by from Turbotax is simply useful. I've been using Turbotax for more than 20 years now. Each year it shows and incremental improvement in information provided and clarity of presentation.
Date published: 2023-03-28
Rated 5 out of 5 by from TurboTax was a great experience TurboTax was so easy it walked me through step by step
Date published: 2023-03-28
Rated 5 out of 5 by from great product simple and easy, a person can review and edit whenever needed
Date published: 2023-03-28
Rated 5 out of 5 by from TurboTax is great I have been using TurboTax for close to 30+ years. One year, I tried another, never went back to cheap knock-off. TurboTax is great. I worked at H&R Block, back when we still used mimeograph machine for copies in the late 60's.
Date published: 2023-03-28
Rated 2 out of 5 by from Cumbersome and confusing Cumbersome and confusing. Not 1/10th as easy as Turbo Tax Premier. Why the heck Turbo Tax Business doesn't have the ability to download the info from my broker's website for a Trust 1041 into all the proper forms, like we can do with Premier on a 1040, is beyond me. I spend more time trying to figure out where all the dang numbers go and typing them in than should be necessary. I'm sure an accountant can use it okay, but Turbo Tax is supposed to make this easy and take care of the rest of us.
Date published: 2023-03-28
Rated 5 out of 5 by from Fast, Easy, Free I started my taxes after being quoted, $309 by, H&R. The process was simple to understand, fast enough for me, and cost efficient.
Date published: 2023-03-28
Rated 5 out of 5 by from Awesome Was easy and very helpful it was my first time doing it myself thank you so much
Date published: 2023-03-28
Rated 3 out of 5 by from explanations Poor instructions about what needs to be corrected and what is expected by form to be entered ( numbers or letters or ?).
Date published: 2023-03-28
All TurboTax® Offerings Reviews - Page 263