TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Premier Reviews

Read unbiased reviews from real TurboTax Live Assisted Premier customers. Get unlimited help and year-round advice on stocks, bonds, and crypto from tax experts.

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Rated 5 out of 5 by from I Like Turbo-Tax I have been using Turbo Tax since before it was acquired by Quicken, probably since about 1986.
Date published: 2023-03-27
Rated 1 out of 5 by from Too much security to make it user friendly Too many security questions and required information to file a return. Will use another service next year.
Date published: 2023-03-27
Rated 5 out of 5 by from Quick and efficient Been using every year. Quick and easy every time I use it.
Date published: 2023-03-27
Rated 4 out of 5 by from They don't listen to improvement suggestions. I had to input all m personal info up front after using TurboTax for 16 years it used to pull from previous filing. It keeps asking for a state return that is not necessary since I told them I lived in Texas already. It would not let me enter the tax I paid for my boat because it had a different tax rate from local sales tax.
Date published: 2023-03-27
Rated 5 out of 5 by from easy pezee tax season is a dreaded time of year for me but Turbo Tax makes it painless
Date published: 2023-03-27
Rated 3 out of 5 by from Errors in computing Everything was fine until it added Box 12 (W2) back into income and tried to tax it as income.
Date published: 2023-03-27
Rated 1 out of 5 by from Thumbs down Overall, i came to many pages that were trying to lead me into paying for services i do not need. the pages were confusing and showed no obvious link to bypass the pay for features screen. Eventually when i did make it by, turbotax still prompted me to pay 119$ for special tax situations. i am very unhappy with turbo tax. the costs keep going up whne ithought it was supposed to be free to file your taxes? i am no longer using turbo tax after this year i will take my tax returns somewhere else
Date published: 2023-03-27
Rated 5 out of 5 by from Great Tax Program TurboTax was easy to use, clear and concise, walked me through every step nicely, and made preparing my taxes a breeze.
Date published: 2023-03-27
Rated 4 out of 5 by from TurboTax was easy to use I did not talk with representative but they were available.
Date published: 2023-03-27
Rated 5 out of 5 by from Turbo is great It was so easy to use! very user friendly and was explained step by step!!!
Date published: 2023-03-27
All TurboTax® Offerings Reviews - Page 258
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from I Like Turbo-Tax I have been using Turbo Tax since before it was acquired by Quicken, probably since about 1986.
Date published: 2023-03-27
Rated 1 out of 5 by from Too much security to make it user friendly Too many security questions and required information to file a return. Will use another service next year.
Date published: 2023-03-27
Rated 5 out of 5 by from Quick and efficient Been using every year. Quick and easy every time I use it.
Date published: 2023-03-27
Rated 4 out of 5 by from They don't listen to improvement suggestions. I had to input all m personal info up front after using TurboTax for 16 years it used to pull from previous filing. It keeps asking for a state return that is not necessary since I told them I lived in Texas already. It would not let me enter the tax I paid for my boat because it had a different tax rate from local sales tax.
Date published: 2023-03-27
Rated 5 out of 5 by from easy pezee tax season is a dreaded time of year for me but Turbo Tax makes it painless
Date published: 2023-03-27
Rated 3 out of 5 by from Errors in computing Everything was fine until it added Box 12 (W2) back into income and tried to tax it as income.
Date published: 2023-03-27
Rated 1 out of 5 by from Thumbs down Overall, i came to many pages that were trying to lead me into paying for services i do not need. the pages were confusing and showed no obvious link to bypass the pay for features screen. Eventually when i did make it by, turbotax still prompted me to pay 119$ for special tax situations. i am very unhappy with turbo tax. the costs keep going up whne ithought it was supposed to be free to file your taxes? i am no longer using turbo tax after this year i will take my tax returns somewhere else
Date published: 2023-03-27
Rated 5 out of 5 by from Great Tax Program TurboTax was easy to use, clear and concise, walked me through every step nicely, and made preparing my taxes a breeze.
Date published: 2023-03-27
Rated 4 out of 5 by from TurboTax was easy to use I did not talk with representative but they were available.
Date published: 2023-03-27
Rated 5 out of 5 by from Turbo is great It was so easy to use! very user friendly and was explained step by step!!!
Date published: 2023-03-27
All TurboTax® Offerings Reviews - Page 258