TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Premier Reviews

Read unbiased reviews from real TurboTax Live Assisted Premier customers. Get unlimited help and year-round advice on stocks, bonds, and crypto from tax experts.

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Rated 5 out of 5 by from Simple And Easy To Use Very easy to read instructions and assistance every step of the way. If your first attempt is rejected they got you covered and will allow you to fix any issue on your taxes that may have been entered incorrectly or missing. There were no hidden fees and everything seems to be as legit as they can be.
Date published: 2023-03-21
Rated 5 out of 5 by from Turbo Tax is an Awesome App!!! Thanks Turbo Tax was an easy app to follow along with and it made my job easier! I appreciate all the help along the way!! Thanks
Date published: 2023-03-21
Rated 5 out of 5 by from TurboTax is quick and easy. Was real simple and self explanatory. Very thorough. Quick and easy way to do your own taxes. Thank you for this service.
Date published: 2023-03-21
Rated 3 out of 5 by from When can we use turbo tax fully in the USVI? good except for not being able to file in the usvi.
Date published: 2023-03-21
Rated 2 out of 5 by from Worked but had some major issues Turbo Tax Business was fairly easy to use, but had some glitches. It created problems and automatically assumed some things that I had to manually enter in order to fix. Also, it didn't have the Montana State partnership forms which is a huge oversight. I wish I knew this before buying it, but of course turbotax didn't make that clear upfront. This is why I am rating it only 2 stars because I feel like I paid for a feature I could not even use.
Date published: 2023-03-21
Rated 5 out of 5 by from Thumbs Up! Great experience, I am very happy I purchased TTDeluxe!
Date published: 2023-03-21
Rated 5 out of 5 by from Easy!! Easy!! Loved it!! Quick simple!! All the good stuff!! I’m done!! Already! Can’t believe it!!
Date published: 2023-03-21
Rated 2 out of 5 by from I had to clear and start over 3 times There are areas on IRS forms that are blank but TT doesn't acknowledge unchecked and you get stuck because there aren't options for unchecked. ~~ Price went from Deluxe to Premium twice without my consent ~~ Chat kept disconnecting. Have used it for five years and this was the worst.
Date published: 2023-03-21
Rated 5 out of 5 by from Easy to use Easy to use step by step instructions made the process very easy and enjoyable
Date published: 2023-03-21
Rated 3 out of 5 by from Honest as can be!!! I was as honest as can be with all my information and only got the bottom scraps of my return! I work hard and good like anyone else and I should have gotten a decent amount of a tax refund back!! Its tough not look for a pity party just my fare share of cash. I will not bring more personal matters into this review! But I am not happy with this experience!
Date published: 2023-03-21
All TurboTax® Offerings Reviews - Page 249
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Simple And Easy To Use Very easy to read instructions and assistance every step of the way. If your first attempt is rejected they got you covered and will allow you to fix any issue on your taxes that may have been entered incorrectly or missing. There were no hidden fees and everything seems to be as legit as they can be.
Date published: 2023-03-21
Rated 5 out of 5 by from Turbo Tax is an Awesome App!!! Thanks Turbo Tax was an easy app to follow along with and it made my job easier! I appreciate all the help along the way!! Thanks
Date published: 2023-03-21
Rated 5 out of 5 by from TurboTax is quick and easy. Was real simple and self explanatory. Very thorough. Quick and easy way to do your own taxes. Thank you for this service.
Date published: 2023-03-21
Rated 3 out of 5 by from When can we use turbo tax fully in the USVI? good except for not being able to file in the usvi.
Date published: 2023-03-21
Rated 2 out of 5 by from Worked but had some major issues Turbo Tax Business was fairly easy to use, but had some glitches. It created problems and automatically assumed some things that I had to manually enter in order to fix. Also, it didn't have the Montana State partnership forms which is a huge oversight. I wish I knew this before buying it, but of course turbotax didn't make that clear upfront. This is why I am rating it only 2 stars because I feel like I paid for a feature I could not even use.
Date published: 2023-03-21
Rated 5 out of 5 by from Thumbs Up! Great experience, I am very happy I purchased TTDeluxe!
Date published: 2023-03-21
Rated 5 out of 5 by from Easy!! Easy!! Loved it!! Quick simple!! All the good stuff!! I’m done!! Already! Can’t believe it!!
Date published: 2023-03-21
Rated 2 out of 5 by from I had to clear and start over 3 times There are areas on IRS forms that are blank but TT doesn't acknowledge unchecked and you get stuck because there aren't options for unchecked. ~~ Price went from Deluxe to Premium twice without my consent ~~ Chat kept disconnecting. Have used it for five years and this was the worst.
Date published: 2023-03-21
Rated 5 out of 5 by from Easy to use Easy to use step by step instructions made the process very easy and enjoyable
Date published: 2023-03-21
Rated 3 out of 5 by from Honest as can be!!! I was as honest as can be with all my information and only got the bottom scraps of my return! I work hard and good like anyone else and I should have gotten a decent amount of a tax refund back!! Its tough not look for a pity party just my fare share of cash. I will not bring more personal matters into this review! But I am not happy with this experience!
Date published: 2023-03-21
All TurboTax® Offerings Reviews - Page 249