TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Premier Reviews

Read unbiased reviews from real TurboTax Live Assisted Premier customers. Get unlimited help and year-round advice on stocks, bonds, and crypto from tax experts.

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Rated 3 out of 5 by from Turbo tax is helpful I couldn't file my PA tax return with your software.
Date published: 2023-03-19
Rated 5 out of 5 by from Awesome Was easy to navigate and understand will recommend to friends and family
Date published: 2023-03-19
Rated 5 out of 5 by from Great !! It was quick and easy to do Quick and Easy didn't take too long. I would recommend it to anyone.
Date published: 2023-03-19
Rated 3 out of 5 by from Quick, Easy, Overpriced. It was quick and easy, but after comparing to people that went to someone in person/local I realized I was paying double what they were paying.
Date published: 2023-03-19
Rated 5 out of 5 by from Turbo Tax On line help Live Expert Starlett C was great. Really helped me to track down where some of the tax return information came from and answered all my questions.
Date published: 2023-03-19
Rated 4 out of 5 by from Tax Turbo Very Good When inputting the data from the form it does not calculate right away and it's no message why no changes.
Date published: 2023-03-19
Rated 5 out of 5 by from Much Easier to File State in 2023! I love that the filing of state taxes was even easier this year than ever before. Gotta love a company that keeps improving its product!
Date published: 2023-03-19
Rated 4 out of 5 by from Investment account import generate errors still some issues when automatic upload of investment accounts details from JP Morgan, and not very good help support for this (when some fields are ****** and not paye state country for example, or some missing costs). It would be good to have default options to fix this, because calling JP Morgan they usually do not have the information neither. This has been the case multiple years already for me.
Date published: 2023-03-19
Rated 5 out of 5 by from TURBO TAX, CAN'T LIVE WITHOUT IT! SOFTWARE IS EASY AND THOROUGH. GREAT PRODUCT. CUSTOMER FOREVER.
Date published: 2023-03-19
Rated 4 out of 5 by from Works great but State Portion too High Easy to use and fill out with required information and it is very helpful to compare previous years. However, with a majority of us at the federal level only being able to take a standard deduction and then the state portion the software add is overly price and then having to pay to e-file. I also like to see the history of previous filings so I can see trends.
Date published: 2023-03-19
All TurboTax® Offerings Reviews - Page 236
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Turbo tax is helpful I couldn't file my PA tax return with your software.
Date published: 2023-03-19
Rated 5 out of 5 by from Awesome Was easy to navigate and understand will recommend to friends and family
Date published: 2023-03-19
Rated 5 out of 5 by from Great !! It was quick and easy to do Quick and Easy didn't take too long. I would recommend it to anyone.
Date published: 2023-03-19
Rated 3 out of 5 by from Quick, Easy, Overpriced. It was quick and easy, but after comparing to people that went to someone in person/local I realized I was paying double what they were paying.
Date published: 2023-03-19
Rated 5 out of 5 by from Turbo Tax On line help Live Expert Starlett C was great. Really helped me to track down where some of the tax return information came from and answered all my questions.
Date published: 2023-03-19
Rated 4 out of 5 by from Tax Turbo Very Good When inputting the data from the form it does not calculate right away and it's no message why no changes.
Date published: 2023-03-19
Rated 5 out of 5 by from Much Easier to File State in 2023! I love that the filing of state taxes was even easier this year than ever before. Gotta love a company that keeps improving its product!
Date published: 2023-03-19
Rated 4 out of 5 by from Investment account import generate errors still some issues when automatic upload of investment accounts details from JP Morgan, and not very good help support for this (when some fields are ****** and not paye state country for example, or some missing costs). It would be good to have default options to fix this, because calling JP Morgan they usually do not have the information neither. This has been the case multiple years already for me.
Date published: 2023-03-19
Rated 5 out of 5 by from TURBO TAX, CAN'T LIVE WITHOUT IT! SOFTWARE IS EASY AND THOROUGH. GREAT PRODUCT. CUSTOMER FOREVER.
Date published: 2023-03-19
Rated 4 out of 5 by from Works great but State Portion too High Easy to use and fill out with required information and it is very helpful to compare previous years. However, with a majority of us at the federal level only being able to take a standard deduction and then the state portion the software add is overly price and then having to pay to e-file. I also like to see the history of previous filings so I can see trends.
Date published: 2023-03-19
All TurboTax® Offerings Reviews - Page 236