TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Premier Reviews

Read unbiased reviews from real TurboTax Live Assisted Premier customers. Get unlimited help and year-round advice on stocks, bonds, and crypto from tax experts.

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Rated 4 out of 5 by from Mostly good except for an unfixable form 321 error Everything was fine until we reached the AZ charitable contribution page. We tried to enter our yearly St Jude's contribution but was told it did not qualify. So, TurboTax would not let us make that change! We kept getting a review error even though we started over. Then we were told we would need to print and file by mail. We ended up deleting the AZ state return and starting over.
Date published: 2023-03-19
Rated 5 out of 5 by from Couldn't be easier!! Very easy to use. Finished in no time. Good value!!
Date published: 2023-03-19
Rated 5 out of 5 by from Couldn't do my taxes without them! Ever! Have used for several years and it is they only way we could do our somewhat complicated taxes for a reasonable price!
Date published: 2023-03-19
Rated 5 out of 5 by from good good good good good good good good good good good good
Date published: 2023-03-19
Rated 4 out of 5 by from Too many circular references It was difficult to make Turbo Tax give me the actual origin of calculations when reviewing from the Froms view. Many of them started at 1040, went to schedule A, then to 1040 worksheet and that's as far as I could get until I noticed there was a text reference to another form. If I manually navigated there I could finally find the source.
Date published: 2023-03-19
Rated 5 out of 5 by from Loyal Customer for 15 years! I love scanning my documents in so I don't have to type. Also all the tax break walkthroughs are amazing! I've been using this software since my first official job at 17. I'm 33 now and its still the best!
Date published: 2023-03-19
Rated 5 out of 5 by from Have done my taxes for several years through Turbo What I like about turbo tax is that it stores my documents and I can go back years and locate these financial records when I need to for different reasons. I thik the software is easy to understand and I appreciate the experience.
Date published: 2023-03-19
Rated 4 out of 5 by from Its Pretty Good Very Helpful. Good all around. I would continue to use it every year.
Date published: 2023-03-19
Rated 5 out of 5 by from awesome and easy So easy to do myself and they were there to help all the way.
Date published: 2023-03-19
Rated 5 out of 5 by from Edward Edward was efficient and very knowledgeable, Handled everything quickly and needed hardly anything from me. Very easy. Will repeat again next year.
Date published: 2023-03-19
All TurboTax® Offerings Reviews - Page 228
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Mostly good except for an unfixable form 321 error Everything was fine until we reached the AZ charitable contribution page. We tried to enter our yearly St Jude's contribution but was told it did not qualify. So, TurboTax would not let us make that change! We kept getting a review error even though we started over. Then we were told we would need to print and file by mail. We ended up deleting the AZ state return and starting over.
Date published: 2023-03-19
Rated 5 out of 5 by from Couldn't be easier!! Very easy to use. Finished in no time. Good value!!
Date published: 2023-03-19
Rated 5 out of 5 by from Couldn't do my taxes without them! Ever! Have used for several years and it is they only way we could do our somewhat complicated taxes for a reasonable price!
Date published: 2023-03-19
Rated 5 out of 5 by from good good good good good good good good good good good good
Date published: 2023-03-19
Rated 4 out of 5 by from Too many circular references It was difficult to make Turbo Tax give me the actual origin of calculations when reviewing from the Froms view. Many of them started at 1040, went to schedule A, then to 1040 worksheet and that's as far as I could get until I noticed there was a text reference to another form. If I manually navigated there I could finally find the source.
Date published: 2023-03-19
Rated 5 out of 5 by from Loyal Customer for 15 years! I love scanning my documents in so I don't have to type. Also all the tax break walkthroughs are amazing! I've been using this software since my first official job at 17. I'm 33 now and its still the best!
Date published: 2023-03-19
Rated 5 out of 5 by from Have done my taxes for several years through Turbo What I like about turbo tax is that it stores my documents and I can go back years and locate these financial records when I need to for different reasons. I thik the software is easy to understand and I appreciate the experience.
Date published: 2023-03-19
Rated 4 out of 5 by from Its Pretty Good Very Helpful. Good all around. I would continue to use it every year.
Date published: 2023-03-19
Rated 5 out of 5 by from awesome and easy So easy to do myself and they were there to help all the way.
Date published: 2023-03-19
Rated 5 out of 5 by from Edward Edward was efficient and very knowledgeable, Handled everything quickly and needed hardly anything from me. Very easy. Will repeat again next year.
Date published: 2023-03-19
All TurboTax® Offerings Reviews - Page 228