TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Premier Reviews

Read unbiased reviews from real TurboTax Live Assisted Premier customers. Get unlimited help and year-round advice on stocks, bonds, and crypto from tax experts.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TURBO TAX is very useful. TURBO TAX worked great and on line help for small error was very good.
Date published: 2023-03-20
Rated 5 out of 5 by from I had a great first time experience. Ahsanullah B. was excellent help. I had a great first time experience and will be using turbo tax going forward.
Date published: 2023-03-20
Rated 4 out of 5 by from The Help Facility is lacking. I had an unexpected request for "wages" when reviewing CT state taxes. The "help" responses to my various attempts at defining the problem were unusually vague with no reasonable next step. In my many years of using Turbotax, the help function always seemed reasonable. Changes made to "help" make the facility useless in my opinion.
Date published: 2023-03-20
Rated 5 out of 5 by from Turbo Tax Was Easy To Use TurboTax was easy to use. I e-mailed questions and was contacted quickly. I am not sure why I had use the Premium version verses the Premier version.
Date published: 2023-03-20
Rated 5 out of 5 by from Great Job Turbotax I have used Turbotax since 2011. I have also used the live help one year. I love the way it imports history and info for W2 and brokers
Date published: 2023-03-20
Rated 5 out of 5 by from User Friendly Turbo Tax was very easy to use! Lots of directions
Date published: 2023-03-20
Rated 5 out of 5 by from Thanks for the adorable animations! Thank you for making tax time not only a breeze but entertaining with your adorable animations. I actually looked for to each "next" click to see what the next page would hold (animation wise). It helps to bring a smile to your face while doing such a mundane task!
Date published: 2023-03-20
Rated 5 out of 5 by from great service really makes it easy and convenient to file yourself
Date published: 2023-03-20
Rated 5 out of 5 by from Turbo Tax is efficient and easy to use! I was so happy to get expert help for free and feel good about doing my taxes!
Date published: 2023-03-20
Rated 5 out of 5 by from Turbo tax is great! It was fairly easy to use . They offered help along the way
Date published: 2023-03-20
All TurboTax® Offerings Reviews - Page 226
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TURBO TAX is very useful. TURBO TAX worked great and on line help for small error was very good.
Date published: 2023-03-20
Rated 5 out of 5 by from I had a great first time experience. Ahsanullah B. was excellent help. I had a great first time experience and will be using turbo tax going forward.
Date published: 2023-03-20
Rated 4 out of 5 by from The Help Facility is lacking. I had an unexpected request for "wages" when reviewing CT state taxes. The "help" responses to my various attempts at defining the problem were unusually vague with no reasonable next step. In my many years of using Turbotax, the help function always seemed reasonable. Changes made to "help" make the facility useless in my opinion.
Date published: 2023-03-20
Rated 5 out of 5 by from Turbo Tax Was Easy To Use TurboTax was easy to use. I e-mailed questions and was contacted quickly. I am not sure why I had use the Premium version verses the Premier version.
Date published: 2023-03-20
Rated 5 out of 5 by from Great Job Turbotax I have used Turbotax since 2011. I have also used the live help one year. I love the way it imports history and info for W2 and brokers
Date published: 2023-03-20
Rated 5 out of 5 by from User Friendly Turbo Tax was very easy to use! Lots of directions
Date published: 2023-03-20
Rated 5 out of 5 by from Thanks for the adorable animations! Thank you for making tax time not only a breeze but entertaining with your adorable animations. I actually looked for to each "next" click to see what the next page would hold (animation wise). It helps to bring a smile to your face while doing such a mundane task!
Date published: 2023-03-20
Rated 5 out of 5 by from great service really makes it easy and convenient to file yourself
Date published: 2023-03-20
Rated 5 out of 5 by from Turbo Tax is efficient and easy to use! I was so happy to get expert help for free and feel good about doing my taxes!
Date published: 2023-03-20
Rated 5 out of 5 by from Turbo tax is great! It was fairly easy to use . They offered help along the way
Date published: 2023-03-20
All TurboTax® Offerings Reviews - Page 226