TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Premier Reviews

Read unbiased reviews from real TurboTax Live Assisted Premier customers. Get unlimited help and year-round advice on stocks, bonds, and crypto from tax experts.

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Rated 5 out of 5 by from Turbo tax is a great product Turbo tax makes tax filing easier. I would recommend to anyone.
Date published: 2023-03-27
Rated 5 out of 5 by from Turbo Tax is an excellent tool I have used turbo tax for years. It is easy to use and guides us step by step.
Date published: 2023-03-27
Rated 3 out of 5 by from Getting Pricey for people doing their own taxes I feel that they have moved from helping others prepare their taxes to working towards maximizing their own profits. For this purpose, you may as well take them and have them prepared by someone else. The services was nothing special being that i input everything on my own
Date published: 2023-03-27
Rated 5 out of 5 by from First time filer Fast easy and covered all the bases. I thought filing for the first time would be hard but it was a breeze.
Date published: 2023-03-27
Rated 5 out of 5 by from Easy to operate Straight forward and no crashes. It saved my information and made it easy to come back from where I left off.
Date published: 2023-03-27
Rated 5 out of 5 by from Super user friendly I am a CPA and I feel that this software is super easy to navigate.
Date published: 2023-03-27
Rated 5 out of 5 by from Love turboTax TurboTax is great but twice I needed live help and they couldn't help me. I eventually was able to locate what I was looking for but if I didn't have tenasity and some computer skills I woud'nt have been able to find the form I was looking for and would have missed out on a $450.00 credit.
Date published: 2023-03-27
Rated 5 out of 5 by from Simple and Easy This was my first time filing my taxes as an adult. It was very easy and i was able to do it with no complications.
Date published: 2023-03-27
Rated 3 out of 5 by from purchased software and then ended up paying again Confusing on purchasing- I purchased the software and input the code as instructed. At the end of the program i was asked to input again, which i did and then was asked for my credit card. i was charged an additional $178! Tried to get a refund but was denied.
Date published: 2023-03-27
Rated 3 out of 5 by from Conextual help and contextual error handling I've used it for more than 10 years, but it never seems to get better. My main complaint if that there is very little contextual help; I found my self going to the internet to answer simple questions. I like the error check at the end, but when it finds and error it doesn't automatically take you to the palce where it needs to be fixed and finding that place is not very easy.
Date published: 2023-03-27
All TurboTax® Offerings Reviews - Page 197
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo tax is a great product Turbo tax makes tax filing easier. I would recommend to anyone.
Date published: 2023-03-27
Rated 5 out of 5 by from Turbo Tax is an excellent tool I have used turbo tax for years. It is easy to use and guides us step by step.
Date published: 2023-03-27
Rated 3 out of 5 by from Getting Pricey for people doing their own taxes I feel that they have moved from helping others prepare their taxes to working towards maximizing their own profits. For this purpose, you may as well take them and have them prepared by someone else. The services was nothing special being that i input everything on my own
Date published: 2023-03-27
Rated 5 out of 5 by from First time filer Fast easy and covered all the bases. I thought filing for the first time would be hard but it was a breeze.
Date published: 2023-03-27
Rated 5 out of 5 by from Easy to operate Straight forward and no crashes. It saved my information and made it easy to come back from where I left off.
Date published: 2023-03-27
Rated 5 out of 5 by from Super user friendly I am a CPA and I feel that this software is super easy to navigate.
Date published: 2023-03-27
Rated 5 out of 5 by from Love turboTax TurboTax is great but twice I needed live help and they couldn't help me. I eventually was able to locate what I was looking for but if I didn't have tenasity and some computer skills I woud'nt have been able to find the form I was looking for and would have missed out on a $450.00 credit.
Date published: 2023-03-27
Rated 5 out of 5 by from Simple and Easy This was my first time filing my taxes as an adult. It was very easy and i was able to do it with no complications.
Date published: 2023-03-27
Rated 3 out of 5 by from purchased software and then ended up paying again Confusing on purchasing- I purchased the software and input the code as instructed. At the end of the program i was asked to input again, which i did and then was asked for my credit card. i was charged an additional $178! Tried to get a refund but was denied.
Date published: 2023-03-27
Rated 3 out of 5 by from Conextual help and contextual error handling I've used it for more than 10 years, but it never seems to get better. My main complaint if that there is very little contextual help; I found my self going to the internet to answer simple questions. I like the error check at the end, but when it finds and error it doesn't automatically take you to the palce where it needs to be fixed and finding that place is not very easy.
Date published: 2023-03-27
All TurboTax® Offerings Reviews - Page 197