TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Premier Reviews

Read unbiased reviews from real TurboTax Live Assisted Premier customers. Get unlimited help and year-round advice on stocks, bonds, and crypto from tax experts.

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Rated 5 out of 5 by from great product pretty easy to use and quick ill definitely use again
Date published: 2023-08-27
Rated 5 out of 5 by from Great for those with simple returns. Have been using TurboTax for years and have not had any issues.
Date published: 2023-08-27
Rated 5 out of 5 by from Great product Easy to understand and quick to use. Would recommend to others.
Date published: 2023-08-27
Rated 5 out of 5 by from Great Review Great service, was easy to use and very affordable
Date published: 2023-08-27
Rated 5 out of 5 by from TurboTax worked great. Turbotax worked well and is consistent between years.
Date published: 2023-08-27
Rated 4 out of 5 by from Straight Forward Easy to use and step by step instructions. If you have all your information ready it will take you very little time.
Date published: 2023-08-27
Rated 2 out of 5 by from Not a Good Experience After I finished my return on June 12, 2023, I was not able to gain access to my return. I kept getting an error message to reinstall the program which was not available when I signed in online until August. I again went online in August expecting to have to buy the program again only to find it available for download. I reinstalled the program along with the 2021 program and was able to get what I need. Because of my long past successful relationship with Turbo Tax, I will continue to use the program in the immediate future. I hope this issue never happens again.
Date published: 2023-08-27
Rated 5 out of 5 by from Greatness Needed to get this done. It took a total of about six hours to gather documents, complete, and file a fairly complicated return.
Date published: 2023-08-27
Rated 3 out of 5 by from Great product but excessively slow website I love using TurboTax because it makes it easy to file federal and state. My only problem is the site often has excessive wait times. Like, Hello are you still there? kind of wait times. I'm very concerned that next year, when I'm able to file before April, it'll be burdensome with the number of people accessing it. Hopefully they'll upgrade servers before then.
Date published: 2023-08-27
Rated 5 out of 5 by from Excellent and very easy and quick Best tax preparation ever. Easy and quick. Will use next year!!
Date published: 2023-08-27
All TurboTax® Offerings Reviews - Page 196
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from great product pretty easy to use and quick ill definitely use again
Date published: 2023-08-27
Rated 5 out of 5 by from Great for those with simple returns. Have been using TurboTax for years and have not had any issues.
Date published: 2023-08-27
Rated 5 out of 5 by from Great product Easy to understand and quick to use. Would recommend to others.
Date published: 2023-08-27
Rated 5 out of 5 by from Great Review Great service, was easy to use and very affordable
Date published: 2023-08-27
Rated 5 out of 5 by from TurboTax worked great. Turbotax worked well and is consistent between years.
Date published: 2023-08-27
Rated 4 out of 5 by from Straight Forward Easy to use and step by step instructions. If you have all your information ready it will take you very little time.
Date published: 2023-08-27
Rated 2 out of 5 by from Not a Good Experience After I finished my return on June 12, 2023, I was not able to gain access to my return. I kept getting an error message to reinstall the program which was not available when I signed in online until August. I again went online in August expecting to have to buy the program again only to find it available for download. I reinstalled the program along with the 2021 program and was able to get what I need. Because of my long past successful relationship with Turbo Tax, I will continue to use the program in the immediate future. I hope this issue never happens again.
Date published: 2023-08-27
Rated 5 out of 5 by from Greatness Needed to get this done. It took a total of about six hours to gather documents, complete, and file a fairly complicated return.
Date published: 2023-08-27
Rated 3 out of 5 by from Great product but excessively slow website I love using TurboTax because it makes it easy to file federal and state. My only problem is the site often has excessive wait times. Like, Hello are you still there? kind of wait times. I'm very concerned that next year, when I'm able to file before April, it'll be burdensome with the number of people accessing it. Hopefully they'll upgrade servers before then.
Date published: 2023-08-27
Rated 5 out of 5 by from Excellent and very easy and quick Best tax preparation ever. Easy and quick. Will use next year!!
Date published: 2023-08-27
All TurboTax® Offerings Reviews - Page 196