TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Premier Reviews

Read unbiased reviews from real TurboTax Live Assisted Premier customers. Get unlimited help and year-round advice on stocks, bonds, and crypto from tax experts.

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Rated 5 out of 5 by from Quick - Easy 6th year to use Turbo Tax. It is quick and easy. The program asks all the questions and alerts to missing information based on prior year's filing.
Date published: 2023-03-21
Rated 3 out of 5 by from disappointed more confusing than the 2021 version - I was frustrated that I was logged out while trying to review the return
Date published: 2023-03-21
Rated 2 out of 5 by from repeated installation problems After more than a decade of easy installations to my Windows laptop, this year I was frustrated by repeated "Data1.cab" errors from the CD, and then "duplicate account" errors from the Download option. Online reviews indicate that the Data1.cab error has been troubling customers for many years without being resolved -- very disappointing!
Date published: 2023-03-21
Rated 5 out of 5 by from turbo tax is awesome questions are clear and easy to understand during the filing process
Date published: 2023-03-21
Rated 5 out of 5 by from cool I just love that you have to write so many words for a review
Date published: 2023-03-21
Rated 5 out of 5 by from Very easy and clear to understand Wonderfully easy to navigate. Turbo tax has easy steps that are explained thoroughly. I’m happy that it does not take long to process. They are very concise in asking questions and make it easy to answer.
Date published: 2023-03-21
Rated 5 out of 5 by from I was confused, but Turbo Tax made it simple!! Turbo Tax is always so clear on instructions for preparing taxes, even for clueless people such as myself.
Date published: 2023-03-21
Rated 5 out of 5 by from GREAT SYSTEM SO EASY TO USE, REAL GOOD SYSTEM. I LIKE THE EASY QUESTIONS THEY ASK
Date published: 2023-03-21
Rated 4 out of 5 by from It worked. Live Expert was great and a lot of help!! I really appreciated it!
Date published: 2023-03-21
Rated 4 out of 5 by from This was easier than I thought I was worried about the process - but it answered everything we needed
Date published: 2023-03-21
All TurboTax® Offerings Reviews - Page 173
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Quick - Easy 6th year to use Turbo Tax. It is quick and easy. The program asks all the questions and alerts to missing information based on prior year's filing.
Date published: 2023-03-21
Rated 3 out of 5 by from disappointed more confusing than the 2021 version - I was frustrated that I was logged out while trying to review the return
Date published: 2023-03-21
Rated 2 out of 5 by from repeated installation problems After more than a decade of easy installations to my Windows laptop, this year I was frustrated by repeated "Data1.cab" errors from the CD, and then "duplicate account" errors from the Download option. Online reviews indicate that the Data1.cab error has been troubling customers for many years without being resolved -- very disappointing!
Date published: 2023-03-21
Rated 5 out of 5 by from turbo tax is awesome questions are clear and easy to understand during the filing process
Date published: 2023-03-21
Rated 5 out of 5 by from cool I just love that you have to write so many words for a review
Date published: 2023-03-21
Rated 5 out of 5 by from Very easy and clear to understand Wonderfully easy to navigate. Turbo tax has easy steps that are explained thoroughly. I’m happy that it does not take long to process. They are very concise in asking questions and make it easy to answer.
Date published: 2023-03-21
Rated 5 out of 5 by from I was confused, but Turbo Tax made it simple!! Turbo Tax is always so clear on instructions for preparing taxes, even for clueless people such as myself.
Date published: 2023-03-21
Rated 5 out of 5 by from GREAT SYSTEM SO EASY TO USE, REAL GOOD SYSTEM. I LIKE THE EASY QUESTIONS THEY ASK
Date published: 2023-03-21
Rated 4 out of 5 by from It worked. Live Expert was great and a lot of help!! I really appreciated it!
Date published: 2023-03-21
Rated 4 out of 5 by from This was easier than I thought I was worried about the process - but it answered everything we needed
Date published: 2023-03-21
All TurboTax® Offerings Reviews - Page 173