TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Premier Reviews

Read unbiased reviews from real TurboTax Live Assisted Premier customers. Get unlimited help and year-round advice on stocks, bonds, and crypto from tax experts.

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Rated 4 out of 5 by from OK but not as good as beflore More trouble than before. For example, kept asking for same information over and over, even when I'd filled it in. And when I imported my 1099 Rs from my financial institution I had to hand fill out the boxes! Also the price has gone up.
Date published: 2023-03-30
Rated 5 out of 5 by from Excellent Experience Since I used Turbo Tax last year as well this was super quick and easy. Everything from my W2 to my brokerage accounts were easily uploaded to the point where all I really needed to do was verify everything. I even had to contact them because I wasn't seeing the promotional rate I was supposed to get and the customer service rep was super helpful and got it all fixed for me. I will definitely be using Turbo Tax again next year.
Date published: 2023-03-30
Rated 5 out of 5 by from Great Easy and fast, have used it for a few years now and no issues.
Date published: 2023-03-30
Rated 5 out of 5 by from Great for a complicated return I am a financial professional so I am not easily intimidated by forms and numbers. I own a business plus we had two jobs and lived in two states last year. This process was amazingly simple and generated 57 pages of return in about 3-4 hours of work. Better than an accountant in my opinion....the software cannot and won't miss anything.
Date published: 2023-03-30
Rated 4 out of 5 by from good some too many repeats of info and frustrating but good
Date published: 2023-03-30
Rated 5 out of 5 by from surprise fee For a first time user, it was great. But I didn't like the surprise fee at the end. Ilke I couldn't finish until I signed up for premium return.
Date published: 2023-03-30
Rated 5 out of 5 by from Very helpful! I was assisted promptly and patiently by a Turbo Tax representative. They were able to explain everything to me. I will be filing my taxes this way again!
Date published: 2023-03-30
Rated 5 out of 5 by from Happy I returned to Turbo Tax this year As always Turbo is the easiest and best to prepare our taxes. much cheaper than other methods. I will recommend i t to others.
Date published: 2023-03-30
Rated 5 out of 5 by from Awesome Very user friendly. I was able to problem solve easily.
Date published: 2023-03-30
Rated 5 out of 5 by from Easiest way thru Tax season Turbo made completing & filing my taxes quick and Easy
Date published: 2023-03-30
All TurboTax® Offerings Reviews - Page 171
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from OK but not as good as beflore More trouble than before. For example, kept asking for same information over and over, even when I'd filled it in. And when I imported my 1099 Rs from my financial institution I had to hand fill out the boxes! Also the price has gone up.
Date published: 2023-03-30
Rated 5 out of 5 by from Excellent Experience Since I used Turbo Tax last year as well this was super quick and easy. Everything from my W2 to my brokerage accounts were easily uploaded to the point where all I really needed to do was verify everything. I even had to contact them because I wasn't seeing the promotional rate I was supposed to get and the customer service rep was super helpful and got it all fixed for me. I will definitely be using Turbo Tax again next year.
Date published: 2023-03-30
Rated 5 out of 5 by from Great Easy and fast, have used it for a few years now and no issues.
Date published: 2023-03-30
Rated 5 out of 5 by from Great for a complicated return I am a financial professional so I am not easily intimidated by forms and numbers. I own a business plus we had two jobs and lived in two states last year. This process was amazingly simple and generated 57 pages of return in about 3-4 hours of work. Better than an accountant in my opinion....the software cannot and won't miss anything.
Date published: 2023-03-30
Rated 4 out of 5 by from good some too many repeats of info and frustrating but good
Date published: 2023-03-30
Rated 5 out of 5 by from surprise fee For a first time user, it was great. But I didn't like the surprise fee at the end. Ilke I couldn't finish until I signed up for premium return.
Date published: 2023-03-30
Rated 5 out of 5 by from Very helpful! I was assisted promptly and patiently by a Turbo Tax representative. They were able to explain everything to me. I will be filing my taxes this way again!
Date published: 2023-03-30
Rated 5 out of 5 by from Happy I returned to Turbo Tax this year As always Turbo is the easiest and best to prepare our taxes. much cheaper than other methods. I will recommend i t to others.
Date published: 2023-03-30
Rated 5 out of 5 by from Awesome Very user friendly. I was able to problem solve easily.
Date published: 2023-03-30
Rated 5 out of 5 by from Easiest way thru Tax season Turbo made completing & filing my taxes quick and Easy
Date published: 2023-03-30
All TurboTax® Offerings Reviews - Page 171