TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Premier Reviews
Read unbiased reviews from real TurboTax Live Assisted Premier customers. Get unlimited help and year-round advice on stocks, bonds, and crypto from tax experts.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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Rated 4 out of 5 by
GrammyOfCamelot from
Great step-by- step instructions!
The step-by-step instructions were great. There were a couple of issues we encountered. We couldn't upload some of our broker information. Customer support sent us a discount service code for our trouble. However, the directions given to redeem the service code did not match the version of TurboTax. We were not able to use it. The other issue was that it wasn't clear to us when we purchased TurboTax that we would have to pay $25 to submit the state return.
Date published: 2023-03-27
Rated 4 out of 5 by
robbysmiles2 from
good program-interested in your live edition
Good system, could use more explanation about some of the K forms and how it relates to personal taxes
Date published: 2023-03-27
Rated 4 out of 5 by
CF Mom from
Mostly easy to use!
A little confusing when it comes to closing out a business and starting another.
Date published: 2023-03-27
Rated 5 out of 5 by
woobi from
best ever
quick response, super helpful, the best attitude. i really appreciate it
Date published: 2023-03-27
Rated 5 out of 5 by
Rambtim from
Awesome
My first experience using Turbo Tax was so great. It is easy and so convenient to use.
Date published: 2023-03-27
Rated 4 out of 5 by
null from
Turbo tax income tax return
I had a good experience filling the taxes. Very friendly GUI
Date published: 2023-03-27
Rated 1 out of 5 by
NON001 from
Being charged for state e-filing
I don't think it is wright for Being charged for state e-filing. I paid for this CD software
Date published: 2023-03-27
Rated 1 out of 5 by
SaltyOcean212 from
Adding additional charges
When I was filing my taxes you automatically upgraded me to premium, we used to be able to pick what service we wanted to pay for and now this system is not okay. I wish TurboTax would be transparent from the beginning instead of adding so many charges without explanation
Date published: 2023-03-27
Rated 5 out of 5 by
Ravens13 from
Great Customer Service
I've used Turbotax for many years and now with their LIVE help it's even better.
Date published: 2023-03-27
Rated 1 out of 5 by
Ruvim from
Far too expensive
They consumed half my return. This is insane. This should be a completely free service if you don't use any "expert advice".
All TurboTax® Offerings Reviews - Page 165
Date published: 2023-03-27
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
GrammyOfCamelot from
Great step-by- step instructions!
The step-by-step instructions were great. There were a couple of issues we encountered. We couldn't upload some of our broker information. Customer support sent us a discount service code for our trouble. However, the directions given to redeem the service code did not match the version of TurboTax. We were not able to use it. The other issue was that it wasn't clear to us when we purchased TurboTax that we would have to pay $25 to submit the state return.
Date published: 2023-03-27
Rated 4 out of 5 by
robbysmiles2 from
good program-interested in your live edition
Good system, could use more explanation about some of the K forms and how it relates to personal taxes
Date published: 2023-03-27
Rated 4 out of 5 by
CF Mom from
Mostly easy to use!
A little confusing when it comes to closing out a business and starting another.
Date published: 2023-03-27
Rated 5 out of 5 by
woobi from
best ever
quick response, super helpful, the best attitude. i really appreciate it
Date published: 2023-03-27
Rated 5 out of 5 by
Rambtim from
Awesome
My first experience using Turbo Tax was so great. It is easy and so convenient to use.
Date published: 2023-03-27
Rated 4 out of 5 by
null from
Turbo tax income tax return
I had a good experience filling the taxes. Very friendly GUI
Date published: 2023-03-27
Rated 1 out of 5 by
NON001 from
Being charged for state e-filing
I don't think it is wright for Being charged for state e-filing. I paid for this CD software
Date published: 2023-03-27
Rated 1 out of 5 by
SaltyOcean212 from
Adding additional charges
When I was filing my taxes you automatically upgraded me to premium, we used to be able to pick what service we wanted to pay for and now this system is not okay. I wish TurboTax would be transparent from the beginning instead of adding so many charges without explanation
Date published: 2023-03-27
Rated 5 out of 5 by
Ravens13 from
Great Customer Service
I've used Turbotax for many years and now with their LIVE help it's even better.
Date published: 2023-03-27
Rated 1 out of 5 by
Ruvim from
Far too expensive
They consumed half my return. This is insane. This should be a completely free service if you don't use any "expert advice".
All TurboTax® Offerings Reviews - Page 165
Date published: 2023-03-27