TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Premier Reviews
Read unbiased reviews from real TurboTax Live Assisted Premier customers. Get unlimited help and year-round advice on stocks, bonds, and crypto from tax experts.
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
Mathemaniac from
Perfect!
Awesome experience, fast and accurate! Have been using TT for many years!
Date published: 2023-03-23
Rated 1 out of 5 by
Asilase from
Sucks
Worst experience ever won't use again had for the past seven but not again
Date published: 2023-03-23
Rated 5 out of 5 by
Toria08 from
Turbo Tax is the best and most accurate
I've been using Turbo Tax for the last three years I love all the bonus benefits that come along with doing your taxes. I also love the short process that explains every step.
Date published: 2023-03-23
Rated 4 out of 5 by
StopTaxingMyTaxReturn from
Great Service ... but pricey
Great system for filing with no worries. Charges pretty penny for what they consider a "complex" return, even though you do 90% of it yourself.
Date published: 2023-03-23
Rated 2 out of 5 by
Joe ubn from
It was not worth the money
Its very disturbing that turbo tax MAKES us pay in order to file our taxes. They are very deceiving when it comes to the payments and how much they will charge you. Yes its helpful when you have simple taxes but once you have one small extra thing they force you to pay. I don't think they should be charging customers for a simple tax return.
Date published: 2023-03-23
Rated 4 out of 5 by
jpinmn from
dissapointed this year
I updated my phone # in personal information area and it did not show up on the final screen which would help me know when the tracking information would have showed up. SO my older phone with a blank screen (which I cannot see) doesn't really help me. On top of this issue, to pay three times what I paid last year, I'm not thrilled about.
Date published: 2023-03-23
Rated 5 out of 5 by
Bon in 5280 from
Turbo Tax walks you through each scenario
Tax knowledge is not necessary. Turbo Tax makes it easy to file your own tax return.
Date published: 2023-03-23
Rated 4 out of 5 by
hatetaxes22 from
Still a pretty good product.
I have used TT for many years, and it has usually done very well for me. I would hate to keep track of everything by hand. The only problems I had this year were some updating from past returns and a few odd errors like unchecked boxes which it didn't fill in.
Date published: 2023-03-23
Rated 5 out of 5 by
Denise TONIE from
Nr. Roberts is awesome
He was patient kind very helpful good personaity I will be us in turbo tax again in the near future
Date published: 2023-03-23
Rated 5 out of 5 by
Kmdietz from
TurboTax is great!
I had an amazing experience with Marlene. She was patient, kind and demonstrated all types of professionalism
All TurboTax® Offerings Reviews - Page 133
Date published: 2023-03-23
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Mathemaniac from
Perfect!
Awesome experience, fast and accurate! Have been using TT for many years!
Date published: 2023-03-23
Rated 1 out of 5 by
Asilase from
Sucks
Worst experience ever won't use again had for the past seven but not again
Date published: 2023-03-23
Rated 5 out of 5 by
Toria08 from
Turbo Tax is the best and most accurate
I've been using Turbo Tax for the last three years I love all the bonus benefits that come along with doing your taxes. I also love the short process that explains every step.
Date published: 2023-03-23
Rated 4 out of 5 by
StopTaxingMyTaxReturn from
Great Service ... but pricey
Great system for filing with no worries. Charges pretty penny for what they consider a "complex" return, even though you do 90% of it yourself.
Date published: 2023-03-23
Rated 2 out of 5 by
Joe ubn from
It was not worth the money
Its very disturbing that turbo tax MAKES us pay in order to file our taxes. They are very deceiving when it comes to the payments and how much they will charge you. Yes its helpful when you have simple taxes but once you have one small extra thing they force you to pay. I don't think they should be charging customers for a simple tax return.
Date published: 2023-03-23
Rated 4 out of 5 by
jpinmn from
dissapointed this year
I updated my phone # in personal information area and it did not show up on the final screen which would help me know when the tracking information would have showed up. SO my older phone with a blank screen (which I cannot see) doesn't really help me. On top of this issue, to pay three times what I paid last year, I'm not thrilled about.
Date published: 2023-03-23
Rated 5 out of 5 by
Bon in 5280 from
Turbo Tax walks you through each scenario
Tax knowledge is not necessary. Turbo Tax makes it easy to file your own tax return.
Date published: 2023-03-23
Rated 4 out of 5 by
hatetaxes22 from
Still a pretty good product.
I have used TT for many years, and it has usually done very well for me. I would hate to keep track of everything by hand. The only problems I had this year were some updating from past returns and a few odd errors like unchecked boxes which it didn't fill in.
Date published: 2023-03-23
Rated 5 out of 5 by
Denise TONIE from
Nr. Roberts is awesome
He was patient kind very helpful good personaity I will be us in turbo tax again in the near future
Date published: 2023-03-23
Rated 5 out of 5 by
Kmdietz from
TurboTax is great!
I had an amazing experience with Marlene. She was patient, kind and demonstrated all types of professionalism
All TurboTax® Offerings Reviews - Page 133
Date published: 2023-03-23