TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Premier Reviews

Read unbiased reviews from real TurboTax Live Assisted Premier customers. Get unlimited help and year-round advice on stocks, bonds, and crypto from tax experts.

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Rated 5 out of 5 by from Perfect! Awesome experience, fast and accurate! Have been using TT for many years!
Date published: 2023-03-23
Rated 1 out of 5 by from Sucks Worst experience ever won't use again had for the past seven but not again
Date published: 2023-03-23
Rated 5 out of 5 by from Turbo Tax is the best and most accurate I've been using Turbo Tax for the last three years I love all the bonus benefits that come along with doing your taxes. I also love the short process that explains every step.
Date published: 2023-03-23
Rated 4 out of 5 by from Great Service ... but pricey Great system for filing with no worries. Charges pretty penny for what they consider a "complex" return, even though you do 90% of it yourself.
Date published: 2023-03-23
Rated 2 out of 5 by from It was not worth the money Its very disturbing that turbo tax MAKES us pay in order to file our taxes. They are very deceiving when it comes to the payments and how much they will charge you. Yes its helpful when you have simple taxes but once you have one small extra thing they force you to pay. I don't think they should be charging customers for a simple tax return.
Date published: 2023-03-23
Rated 4 out of 5 by from dissapointed this year I updated my phone # in personal information area and it did not show up on the final screen which would help me know when the tracking information would have showed up. SO my older phone with a blank screen (which I cannot see) doesn't really help me. On top of this issue, to pay three times what I paid last year, I'm not thrilled about.
Date published: 2023-03-23
Rated 5 out of 5 by from Turbo Tax walks you through each scenario Tax knowledge is not necessary. Turbo Tax makes it easy to file your own tax return.
Date published: 2023-03-23
Rated 4 out of 5 by from Still a pretty good product. I have used TT for many years, and it has usually done very well for me. I would hate to keep track of everything by hand. The only problems I had this year were some updating from past returns and a few odd errors like unchecked boxes which it didn't fill in.
Date published: 2023-03-23
Rated 5 out of 5 by from Nr. Roberts is awesome He was patient kind very helpful good personaity I will be us in turbo tax again in the near future
Date published: 2023-03-23
Rated 5 out of 5 by from TurboTax is great! I had an amazing experience with Marlene. She was patient, kind and demonstrated all types of professionalism
Date published: 2023-03-23
All TurboTax® Offerings Reviews - Page 133
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Perfect! Awesome experience, fast and accurate! Have been using TT for many years!
Date published: 2023-03-23
Rated 1 out of 5 by from Sucks Worst experience ever won't use again had for the past seven but not again
Date published: 2023-03-23
Rated 5 out of 5 by from Turbo Tax is the best and most accurate I've been using Turbo Tax for the last three years I love all the bonus benefits that come along with doing your taxes. I also love the short process that explains every step.
Date published: 2023-03-23
Rated 4 out of 5 by from Great Service ... but pricey Great system for filing with no worries. Charges pretty penny for what they consider a "complex" return, even though you do 90% of it yourself.
Date published: 2023-03-23
Rated 2 out of 5 by from It was not worth the money Its very disturbing that turbo tax MAKES us pay in order to file our taxes. They are very deceiving when it comes to the payments and how much they will charge you. Yes its helpful when you have simple taxes but once you have one small extra thing they force you to pay. I don't think they should be charging customers for a simple tax return.
Date published: 2023-03-23
Rated 4 out of 5 by from dissapointed this year I updated my phone # in personal information area and it did not show up on the final screen which would help me know when the tracking information would have showed up. SO my older phone with a blank screen (which I cannot see) doesn't really help me. On top of this issue, to pay three times what I paid last year, I'm not thrilled about.
Date published: 2023-03-23
Rated 5 out of 5 by from Turbo Tax walks you through each scenario Tax knowledge is not necessary. Turbo Tax makes it easy to file your own tax return.
Date published: 2023-03-23
Rated 4 out of 5 by from Still a pretty good product. I have used TT for many years, and it has usually done very well for me. I would hate to keep track of everything by hand. The only problems I had this year were some updating from past returns and a few odd errors like unchecked boxes which it didn't fill in.
Date published: 2023-03-23
Rated 5 out of 5 by from Nr. Roberts is awesome He was patient kind very helpful good personaity I will be us in turbo tax again in the near future
Date published: 2023-03-23
Rated 5 out of 5 by from TurboTax is great! I had an amazing experience with Marlene. She was patient, kind and demonstrated all types of professionalism
Date published: 2023-03-23
All TurboTax® Offerings Reviews - Page 133