TURBOTAX CUSTOMER REVIEWS

TurboTax Live Self-Employed with
Full Service Reviews

Read reviews from real customers who used TurboTax Live Full Service Self‑Employed to hand their
small business taxes
off to an expert.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from It relieved my anxiety Lisa was great and I'd recommend her to anyone in need
Date published: 2022-05-16
Rated 5 out of 5 by from Turbo Tax personal and Business Works Great for Me I've never had a problem with Turbo Tax for Personal or Business.
Date published: 2022-05-16
Rated 5 out of 5 by from Bernadette was awesome Bernadette was excellent, timely, responsive and overall outstanding!
Date published: 2022-05-16
Rated 4 out of 5 by from Pretty good overall Decided to use full service this year because we were up against a hard deadline and had several changes this past year. It took a bit longer than I expected getting all of the info and felt similar to the self service version but appreciated the help. I think next year I will continue with self service as it's a bit cheaper but the pricing is competitive with H&R block and you don't have to leave your home, so it is more convenient. I didn't like how they rush you into checkout at the end, especially if you owe and have to pay all the fees upfront. I got a message asking for payment by end of day otherwise a month's worth of work would be lost. And it took over a month for the taxes to be worked on.
Date published: 2022-05-16
Rated 5 out of 5 by from Turbo Tax is Great! I have had a good experience with Turbo Tax! It has been easy and has taken very little effort on my part.
Date published: 2022-05-16
Rated 5 out of 5 by from TurboTax is Easy TurboTax Live was an easy way to hand off my taxes and have an expert do them for me. The app makes uploading documents easy and fast.
Date published: 2022-05-16
Rated 1 out of 5 by from NOT AT ALL HAPPY It states we hit a click and nothing for days - turbo fail for sure
Date published: 2022-05-16
Rated 2 out of 5 by from problem with buying I bond i tried to use part of my refund to but an I bond but the program failed. I had to backk out of the I bond purchase to file
Date published: 2022-05-16
Rated 2 out of 5 by from software bugs having problem getting out of loop at K-1, box 11 code A program looped on final steps
Date published: 2022-05-16
Rated 5 out of 5 by from I love Turbo Tax i talked to Geanna and she was so great! really, really great
Date published: 2022-05-16
All TurboTax® Offerings Reviews - Page 2
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from It relieved my anxiety Lisa was great and I'd recommend her to anyone in need
Date published: 2022-05-16
Rated 5 out of 5 by from Turbo Tax personal and Business Works Great for Me I've never had a problem with Turbo Tax for Personal or Business.
Date published: 2022-05-16
Rated 5 out of 5 by from Bernadette was awesome Bernadette was excellent, timely, responsive and overall outstanding!
Date published: 2022-05-16
Rated 4 out of 5 by from Pretty good overall Decided to use full service this year because we were up against a hard deadline and had several changes this past year. It took a bit longer than I expected getting all of the info and felt similar to the self service version but appreciated the help. I think next year I will continue with self service as it's a bit cheaper but the pricing is competitive with H&R block and you don't have to leave your home, so it is more convenient. I didn't like how they rush you into checkout at the end, especially if you owe and have to pay all the fees upfront. I got a message asking for payment by end of day otherwise a month's worth of work would be lost. And it took over a month for the taxes to be worked on.
Date published: 2022-05-16
Rated 5 out of 5 by from Turbo Tax is Great! I have had a good experience with Turbo Tax! It has been easy and has taken very little effort on my part.
Date published: 2022-05-16
Rated 5 out of 5 by from TurboTax is Easy TurboTax Live was an easy way to hand off my taxes and have an expert do them for me. The app makes uploading documents easy and fast.
Date published: 2022-05-16
Rated 1 out of 5 by from NOT AT ALL HAPPY It states we hit a click and nothing for days - turbo fail for sure
Date published: 2022-05-16
Rated 2 out of 5 by from problem with buying I bond i tried to use part of my refund to but an I bond but the program failed. I had to backk out of the I bond purchase to file
Date published: 2022-05-16
Rated 2 out of 5 by from software bugs having problem getting out of loop at K-1, box 11 code A program looped on final steps
Date published: 2022-05-16
Rated 5 out of 5 by from I love Turbo Tax i talked to Geanna and she was so great! really, really great
Date published: 2022-05-16
All TurboTax® Offerings Reviews - Page 2